Knowledgebase

"550 User Unknown" and Address Errors The recipient's server says that address does not exist.WHAT IT MEANSThe address is wrong, has... "Connection Timed Out" When Sending or Receiving The client could not reach the server at all.WHAT IT MEANSNo response on the port it tried. This... "Your Connection Is Not Private" Explained The general warning browsers show when a certificate check fails.WHAT IT MEANSOne of the three... 550 Message rejected as spam The receiving server refused your message on content or reputation grounds.READ THE FULL BOUNCEIt... 550 User unknown or No such user The recipient address does not exist.WHAT IT MEANSThe receiving server says there is no such... A and AAAA Records Pointing a name at an address.THE A RECORDMaps a name to an IPv4 address. The fundamental record... A Checklist for Any New Application What to do every time.BEFORE INSTALLINGCheck PHP version and extension requirements against your... A Complete Backup Checklist Everything in one place.THE ARRANGEMENTBackups run automatically on a schedule They include files... A Complete Ordering Checklist Everything to check before and after.BEFORE ORDERINGDecided which product you actually need... A Continuity Checklist for Small Businesses A practical starting point.ACCOUNTSDomain auto-renewal enabled Registrar contact details current... A Correct Cloudflare Configuration for a Business Website What good looks like.DNSRoot domain and www: proxiedMail hostname and MX: DNS onlycPanel, FTP and... A Migration Checklist You Can Use Every step, in order.BEFOREAccess to current hosting obtained, or a full backup provided Current... A Monthly Client Area Routine Ten minutes a month prevents most of what goes wrong.CHECK THE DASHBOARDUnpaid invoices, tickets... A New Client Checklist Every step, in order.BEFORE CREATING THE ACCOUNTRequirements established: sites, mailboxes,... A Practical Database Task Reference Common jobs and where they are covered.TAKING A BACKUPcPanel > Backup > Partial Backups, or... A Quick Annual Billing Review Once a year, spend ten minutes on this. It prevents most of the billing problems we see.CHECK... A Twelve-Month Email Marketing Plan Starting from nothing.MONTH ONEChoose a platform Configure SPF and DKIM for your domain Add a... A Yearly Email Review for Your Business Once a year, spend an hour on this.MAILBOXESWhich exist, and are they all still needed Which... Access, Licences and Credentials What you should hold.WHAT YOU SHOULD HAVEDomain registrar access Hosting account access Site... Accessing Your Email Through Webmail Webmail lets you read and send email from any browser with no setup.THREE WAYS INDirect:... Account Ownership and Access Who controls the account.THE RULEBusiness accounts belong to the business, registered with a... Acknowledgement Emails to Visitors Confirming receipt.WHY SEND ONEThe visitor knows it arrived It gives them a record It sets... Adding a Contact Form to Your WordPress Site Publishing your email address invites spam. A contact form is safer and easier for visitors.... Adding a Second Domain to an Existing Site Serving one site at two names.THE SITUATIONA rebrand, a defensive registration, or a regional... Adding Additional Contacts to Your Account Sub-accounts let a colleague, developer or accountant access the parts of your account relevant... Adding Records for Third-Party Services Verification and integration.WHAT ASKS FOR THEMSearch Console Business profile verification Email... Adding Your Site to Cloudflare The setup process.BEFORE STARTINGRecord your current DNS records. Export the zone from cPanel, or... Addon Domains, Subdomains and Aliases Explained cPanel offers three ways to add a domain, and choosing the wrong one causes confusion.ADDON... Addresses and Names: Everything That Matters, Briefly The summary.THE THREE THINGS THAT MUST AGREE ON A DEVICEAddress, subnet mask, and gateway.An... Addresses, Domains and Name Resolution Finding things.WHAT AN ADDRESS ISA number identifying a device on a network.WHAT THE TWO VERSIONS... Adjusting PHP Settings with MultiPHP INI Editor This tool changes PHP limits per domain without editing files by hand.BASIC MODEIn cPanel open... After Ordering: A First-Week Checklist Work through this in the first week and most later problems do not happen.DAY ONESave the welcome... After Registration: What to Do Next Immediate steps.WHAT TO ARRANGEA corporate bank account Tax registration Any licence your... An Annual Review for Your Online Business An afternoon once a year.THE BUSINESSWhat sold, and what did not Which products or services were... An Annual SSL Review Fifteen minutes once a year.CHECK WHAT IS INSTALLEDcPanel > SSL/TLS Status. Every domain,... Android Architecture Components The recommended structure.WHAT THE RECOMMENDED LAYERS AREThe interface layer: displaying state... Apple Business and School Deployment Programmes Organisational accounts.WHAT THEY PROVIDEAutomated device enrolment Volume purchasing of... Apple Technology Terminology Names you will encounter.BUNDLEA directory treated as a single file, containing an application... Application Requirements Reference What to check before installing anything.PHP VERSIONEach application states a minimum and a... Arranging Directories on cPanel The structure that works.THE PROBLEMcPanel serves a specific directory, and Laravel expects only... Assessing Your Own Exposure Where to start.WHAT TO ESTABLISHWhat devices exist What accounts exist What data you hold and... Authenticating Third-Party Sending Services Anything that sends as you.WHAT SENDS AS YOUR DOMAINYour mail server Marketing and newsletter... Authoritative Versus Recursive DNS Two different roles.AUTHORITATIVEServers holding the actual records for a domain. They are the... Automating Certificate and Domain Renewal Preventing avoidable outages.WHY AUTOMATEBoth expiries cause complete outages, and both are... AutoSSL and Cloudflare The most common cause of AutoSSL failing on an otherwise working site.WHY IT CONFLICTSWhen a... AutoSSL for Addon Domains and Aliases Every domain on the account can have its own certificate.ADDON DOMAINSTreated as independent... AutoSSL Notification Emails cPanel tells you when something needs attention.WHAT YOU MAY RECEIVENotice that AutoSSL could not... AutoSSL Versus Manually Installed Certificates Two ways a certificate gets onto your account.AUTOSSLIssued, installed and renewed automatically.... Avoiding Common Startup Mistakes What goes wrong in the first year.BUILDING BEFORE TESTING DEMANDAn elaborate site for a product... Avoiding Spam Filter Triggers Content that causes problems.WHAT TRIGGERS FILTERSExcessive capitals in the subject or body... Backing Up Multiple Sites on One Account Several websites, one hosting plan.THE STRUCTUREEach addon domain has its own directory and... Backup and Disaster Recovery for Windows Environments Protecting infrastructure.WHAT TO BACK UPDomain controller system state File servers and their... Backups: Everything That Matters, Briefly The whole category in one page.THE PRINCIPLEAlmost every website disaster is recoverable with a... Before Your First Purchase A short checklist.CHECK THE NAME ITSELFSpelling, exactly The extension Whether it is what you... Bidding in Domain Auctions Buying by auction.WHEREzillionkinghost.com/billing/index.php?m=domain_auctionHOW IT WORKSDomains... Booking Notifications and Reminders Keeping everyone informed.WHAT SHOULD SENDConfirmation to the customer, immediately Notification... Broken Layout or Missing Styles The site loads without its design.THE USUAL CAUSEThe site URL setting is wrong, so stylesheets... Building a Machine Learning Portfolio Demonstrating capability.WHAT DEMONSTRATES LITTLETutorial reproductions Well-known teaching... Building a Testing Career Developing in the field.WHAT ENTRY ROUTES EXISTManual testing roles Support roles, moving across... Building an Online Shop, Part One: Briefly Setup, catalogue and checkout.BEFORE ANYTHING ELSEAdd one product and buy it yourself.Confirm the... Building Credibility as a New Business Being taken seriously.WHAT CUSTOMERS LOOK FOREvidence you are real Evidence you are competent... Building Data Products Treating data as something delivered.WHAT A DATA PRODUCT ISA dataset or service with an owner,... Building Recurring Revenue Stability rather than projects.WHY IT MATTERSProject revenue is unpredictable. A month with no... Bundling Hosting With Other Services Where the margin actually is.THE PRINCIPLEHosting alone is thin. Hosting as part of something... Business Continuity for a Small Business Website Planning for the site being unavailable.THE QUESTIONSWhat does the business lose per day if the... Business Continuity: Everything That Matters, Briefly The whole category in one page.WHAT ACTUALLY STOPS BUSINESSESNot disasters. Losing account... Business Registration and Your Domain Name Getting both right together.THE SEQUENCE THAT WORKSChoose a nameCheck the domain is... Business Systems: Everything That Matters, Briefly The summary.PROTECT EMAIL FIRSTIt controls password resets for everything else. Whoever holds it... Buying a Domain Someone Else Already Owns The name you want is often registered but unused. Acquiring it is possible, with realistic... Buying an Established Domain From the Domain Market Purchasing a domain someone else owns.WHAT IT ISA marketplace of registered domains listed for... Buying as a Reseller for Your Clients Ordering on behalf of others.THE TWO APPROACHESReseller hosting, where you hold one account and... Buying Expiring Domains Names coming back to market.WHAT HAPPENS WHEN A DOMAIN EXPIRESA period where the owner can renew... Buying for a Business Rather Than Yourself Getting the details right.USE THE BUSINESS NAMEWhen registering your account, enter the business... Buying From Existing Owners Approaching a holder.WHEN TO DO THISThe name you want is registered and in use, or held.HOW TO... CAA Records Controlling which authorities may issue certificates.WHAT THEY DOSpecify which certificate... CAA Records: Controlling Who Can Issue Certificates A DNS record limiting which authorities may issue for your domain.WHAT IT DOESA CAA record names... Cancelling a Dedicated IP Straightforward, but check the dependencies first.BEFORE CANCELLINGWork through everywhere the... Cancelling an Order Before It Is Provisioned An unprovisioned order can usually be stopped.IF THE INVOICE IS UNPAIDSimply do not pay it, and... Cannot access cPanel The control panel will not load.TRY THE ALTERNATIVESThrough the Client Area: Services > My... Cannot connect to FTP server File transfer refused or timed out.CHECK THE SETTINGSHost: your domain or the server... Cannot Connect to the Mail Server Setup failures.THE FIRST CHECKDoes webmail work?If yes, the server is fine and the problem is... Certificate and Security Terms Encryption and trust.SSL AND TLSProtocols encrypting traffic between a visitor and a server.TLS... Certificate Authorities and Why Browsers Trust Them Certificates mean something only because of who issued them.WHAT A CERTIFICATE AUTHORITY ISAn... Certificate error connecting to mail server Your client warns about the certificate.WHAT IT MEANSYou connected to mail.yourdomain.com and the... Certificate Errors After Changing Hosting A predictable consequence of a migration if a step is missed.WHY IT HAPPENSThe certificate lived... Certificate Errors Appearing Suddenly on a Working Site Nothing changed, and now every visitor sees a warning.THE MOST LIKELY CAUSEThe certificate... Certificate Errors in Mail Clients Your website is fine but Outlook or your phone warns when connecting.WHAT IT MEANSYou connected... Certificate Errors on a Subdomain Only The main site is fine; one subdomain warns.WHYThe certificate covers the domain and www but not... Certificate Name Mismatch Errors Your client warns that the certificate does not match the server.WHAT IT MEANSYou connected to... Certificate Security and Transparency Preventing misissuance.WHAT MISISSUANCE ISA certificate issued for a name to someone not entitled... Certificate Transparency and Public Logs Every certificate issued is published.WHAT IT ISCertificate authorities submit every certificate... Certificate Types: DV, OV and EV Three validation levels, differing in what the issuer checked before issuing.DOMAIN VALIDATEDThe... Certificate Warnings When Connecting Your mail client says the certificate is not trusted or does not match.WHY IT HAPPENSYou are... Certificates and Public Key Infrastructure Establishing trust.WHAT A CERTIFICATE CONTAINSA public key The names it is valid for Validity... Changes to Pricing and Terms Prices and terms occasionally change. Here is how that is handled.WHY PRICES CHANGERegistry price... Changing Developers Moving to someone new.WHEN TO CONSIDER ITPoor communication Work not delivered You cannot get... Changing Direction in Your Career Moving between fields.WHAT TO ESTABLISH FIRSTWhat specifically you want to move toward Why What... Changing Hosting Without Changing Your Domain Your domain and your hosting are independent. You can move hosting while keeping the domain... Changing Nameservers at Your Registrar The mechanics.FOR DOMAINS REGISTERED WITH USClient Area > Domains > select the domain >... Changing the Document Root of a Domain The document root is the folder a domain serves files from. Changing it is useful when a... Changing Your Account Details Keeping your information current.WHEREClient Area > Account Details, or the equivalent... Changing Your Domain's Nameservers Nameservers determine which servers answer for your domain. Changing them is how you point a... Changing Your Mind After Ordering What can and cannot be undone.HOSTINGWhere a money-back period applies to the product, a refund... Changing Your PHP Version for WordPress Newer PHP versions are faster and more secure. Older ones are eventually retired and stop... Changing Your PHP Version with MultiPHP Manager Different sites on one account can run different PHP versions.CHANGING THE VERSIONIn cPanel open... Checking a Domain Before Buying Due diligence.WHAT TO CHECKThe exact spelling The extension The expiry date Previous use Rights... Checking Blacklists When your server or domain is listed.WHAT A BLACKLIST ISA published list of addresses or domains... Checking Certificate Status in cPanel Where to see what is actually installed.THE MAIN VIEWcPanel > SSL/TLS Status lists every... Checking DNS From the Command Line The faster method.WHY BOTHERFaster than any web interface, and it works without an internet... Checking Whether a Domain Is Available Before you commit to a name.THE SEARCHVisit... Checking Whether You Have Been Compromised Verification.WHAT TO CHECKYour user list, for accounts you do not recognise Files modified... Checking Whether Your Site Is Indexed The first thing to verify.THE QUICK CHECKSearch for your exact domain name.If your site does not... Checking Which Nameservers a Domain Uses Confirming the current state.THE METHODA WHOIS lookup on the domain shows the nameservers... Checking Your IP's Reputation Reputation is judged by receiving providers, and several tools give you visibility.WHAT TO... Checking Your Sending Reputation Knowing where you stand.WHAT TO CHECKBlacklists, for your domain and sending addresses Your... Checklist: Monthly Network Check A short routine.EQUIPMENTFirmware current on router and access points Nothing overheating Nothing... Checklist: When a Device Is Lost or Stolen Immediate actions.IMMEDIATELYWipe it remotely, if possible Report it, if stolenTHEN, FROM A CLEAN... Choosing a Business Name Getting it right.WHAT TO CONSIDERWhether it describes what you do Whether people can spell and... Choosing a Domain for a Nigerian Business Which extension, and why it matters locally.THE OPTIONS.com.ng: the standard Nigerian commercial... Choosing a Good Domain Name You will live with this choice for years, and changing it later costs traffic and rankings.WHAT... Choosing a Language for a Project Making the decision.WHAT TO ASSESSWhat the project actually requires What your team knows What... Choosing a Video Platform Where to put your video.FREE PUBLIC PLATFORMSNo cost, enormous reach, and your video appears... Choosing and Storing Strong Passwords Most account compromises begin with a guessed, reused or stolen password rather than a clever... Choosing Between a Subdomain and a Subdirectory A decision with consequences.THE OPTIONSyourdomain.com/blog blog.yourdomain.comWHAT SEARCH... Choosing Between an Addon Domain and a Separate Account Where to host a second site.ADDON DOMAINSame account, shared resources, one login, one... Choosing Between Hosting Plans Which one suits.WHAT DISTINGUISHES THEMDisk space Bandwidth The number of websites you can host... Choosing Sender Addresses What appears in the From field.WHAT TO USEAn address on your own domain.NEVERA free email address... Choosing the Right Domain Extension .com, .com.ng, .ng and others..COMThe international default. Frequently taken for any short or... Choosing the Right PHP Version PHP runs most websites on our servers, and the version matters for both speed and... Choosing the Right Setup for Your Business Type Matching the tools to what you actually do.IF YOU SELL PHYSICAL PRODUCTSA shop platform, payment... Choosing What You Actually Need Avoiding buying the wrong thing.FOR A SIMPLE WEBSITEShared Hosting and a domain name. That is all... Choosing Your Approach The structural options.SUBDIRECTORIESyourdomain.com/fr/ for French, or /ng/ for Nigeria.One site,... Client Documentation Worth Keeping What to record per client.WHAT TO RECORDDomain and where it is registered, with renewal date... Cloudflare and AutoSSL Making certificates issue correctly.THE PROBLEMAutoSSL validates a domain by placing a file on... Cloudflare and Domain Verification Records Records other services need.WHAT NEEDS THEMSearch Console domain verification Business profile... Cloudflare and Email Keeping mail working.THE RULEMail never goes through the proxy. Records relating to mail must be... Cloudflare and Your Origin IP When Cloudflare proxies your site, the address visitors see is not yours.HOW IT WORKSYour... Cloudflare APO for WordPress Caching dynamic pages properly.WHAT IT ISA paid Cloudflare feature that caches WordPress HTML at... Cloudflare Email Routing Forwarding mail through Cloudflare.WHAT IT DOESReceives mail for your domain and forwards it to... Cloudflare for Reseller and Client Sites Managing it for others.WHOSE ACCOUNTThe client's. Their domain, their DNS, their account.For the... Cloudflare Registrar and Domain Transfers Registering domains with Cloudflare.WHAT IT OFFERSDomains at cost, with no markup, and no renewal... Cloudflare Terminology Explained The words in the dashboard.ZONE: a domain added to Cloudflare, with its own records and... Cloudflare Universal SSL and What It Covers The certificate Cloudflare presents to visitors.WHAT IT ISA certificate Cloudflare issues... CNAME Records Pointing a name at another name.WHAT IT DOESMakes one name an alias for another. Queries for the... Combining Rewards With Other Savings Rewards are one of several ways to reduce what you pay.THE OTHERSLonger billing cycles, which... Common Access Mistakes What goes wrong.REUSED PASSWORDSA breach elsewhere becomes a breach here.SHARED LOGINSNo... Common Buyer Mistakes What goes wrong.MISREADING THE NAMESimilar spellings, transposed letters, the wrong... Common Compliance Mistakes What new businesses get wrong.NOT FILING ANNUAL RETURNSPenalties accumulate quietly until you... Common DNS Mistakes What goes wrong.EDITING RECORDS IN THE WRONG PLACEChanging cPanel records while nameservers point... Common Domain Investing Mistakes What goes wrong.REGISTERING TOO MANYRenewal costs compound and most never sell.REGISTERING WHAT... Common Mistakes Nigerian Businesses Make Online The ones that cost most.USING A GMAIL ADDRESS AS THE BUSINESS ADDRESSUndermines credibility, and... Common Ordering Mistakes The ones we see most often.REGISTERING A DOMAIN YOU ALREADY OWNChoosing "register a new domain"... Common Reseller Mistakes What goes wrong.UNDERPRICINGThe most common. A monthly fee that does not cover the support... Common Reseller Mistakes and How to Avoid Them The things that most often go wrong, from people who have been through them.SELLING UNLIMITEDYour... Common Seller Mistakes What goes wrong.PRICING ON HOPEThe largest single reason names do not sell.IGNORING LOW OFFERSA... Common Types of Malware on Shared Hosting Knowing what you are looking at helps you judge the severity.SEO SPAMHidden links or entire pages... Communicating Downtime and Maintenance to Clients How you communicate during an incident determines whether clients remember it at all.DURING AN... Comparing AI Tools Fairly Like for like.WHAT TO KEEP CONSTANTThe task The prompt The input materialComparing a well-crafted... Comparing Plans Before You Buy Reading the specifications.WHAT THE NUMBERS MEANDisk space: how much you can store, including... Completing a Domain Sale Safely Transfer and payment.THE RISKTransferring before payment, or paying before transfer.WHAT PROTECTS... Configuring PHP for WooCommerce Default PHP limits are set for ordinary websites, not shops.RECOMMENDED VALUEScPanel >... Configuring Your Website to Send Email Properly Mail sent by your website is judged by the same rules as mail you type.THE PROBLEM WITH DEFAULT... Connection timed out when sending or receiving mail The mail client could not reach the server.WHAT IT MEANSNo response on the port it tried. A... Contact Forms and Form Handlers The most common custom script on any site.WHAT A FORM HANDLER MUST DOValidate input Protect... Content and Formatting What matters and what does not.WHAT MATTERS LESS THAN PEOPLE THINKSpecific words Exclamation... Control Panel Infrastructure The management layer.WHAT A CONTROL PANEL PROVIDESAccount provisioning File, database and mail... Costs of Running a Business Website in Nigeria What to budget for.THE RECURRING COSTSDomain registration, annually Hosting, monthly or annually... Creating a Client Area Account You need an account before you can order anything, and it is created as part of your first order... Creating a cPanel Account for a Client Each client site gets its own account.CREATING ITWHM > Account Functions > Create a New... Creating a Staging Copy of Your WordPress Site A staging site is a private copy where you can test updates, new plugins or design changes... Creating a Standard Onboarding Process Doing the same things in the same order for every client removes most future support.YOUR... Creating a Subdomain Step by step.WHEREcPanel, Domains, Create A Domain, or the Subdomains tool depending on your... Creating an Account Before Ordering Setting up your client account.WHETHER YOU NEED ONE FIRSTNo. You can create an account during... Creating an Account During Checkout You can create your Client Area account as part of your first order.WHAT YOU WILL BE ASKED... Creating an Addon Domain Adding a second website.BEFORE YOU STARTThe domain must be registered Its nameservers should... Creating an Alias or Parked Domain Pointing another name at your site.BEFORE YOU STARTThe domain registered, with nameservers... Creating an Email Account in cPanel A professional address on your own domain is included with every hosting plan.CREATING ITIn... Creating and Managing FTP Accounts FTP accounts let you or a developer transfer files without handing over your full cPanel... Creating Client Accounts The routine task.THE PROCESSWHM > Create a New Account.Enter the domain, a username, a strong... Creating Email Forwarders A forwarder sends mail arriving at one address on to another automatically. It uses no storage of... Creating Your Account Registering.WHAT YOU NEEDAn email address you monitor Your name and contact detailsWHY CONTACT... Creating Your First Email Address Setting up a mailbox takes about a minute.THE STEPSIn cPanel open Email Accounts under... Currency and Pricing Understanding what you pay.CURRENCIESPrices are shown in NGN or USD depending on your account... Data Quality Dimensions What quality actually means.WHAT THE DIMENSIONS AREAccuracy: values reflect realityCompleteness:... Decentralised Applications Software without an operator.WHAT ONE ISAn application whose logic runs on a network rather than... Deceptive Site Ahead A phishing warning on your domain.WHAT IT MEANSContent resembling a phishing page was found on... Deciding Between Hosting Email and a Dedicated Provider Both are legitimate. The right answer depends on how you work.HOSTING EMAIL SUITS YOU IFYou need... Deciding to Sell a Domain Before you list.WHAT TO ESTABLISHWhether you actually want to sell it What you would accept... Deciding What to Drop Pruning the portfolio.WHY IT MATTERSRenewal costs accumulate and most names never sell.WHAT TO... Dedicated IP: A Summary and Checklist Everything worth knowing, in one place.WHAT IT ISAn IP address used solely by your account rather... Dedicated IPs and Attack Exposure A dedicated address is directly attributable to you, which cuts both ways.WHAT CHANGESOn a shared... Dedicated IPs and Private Nameservers Resellers setting up their own nameservers often ask whether they need a dedicated IP.THE SHORT... Descriptive Link Text Making links meaningful on their own.THE PROBLEMScreen reader users can list all links on a page.... Desktop Database Tools Working from your own machine.WHAT THEY AREApplications that connect to a database and provide a... Diagnosing Issues After a Migration The site worked before the move.THE COMMON CAUSESDatabase credentials not updated, or the cPanel... Diagnosing Name Resolution Problems When names do not resolve.WHAT THE SYMPTOM ISAddresses work; names do not.Or one name fails while... Digital Signal Processing Fundamentals Working with signals.WHAT A SIGNAL ISA quantity varying over time or space: sound, an image, a... Disputes About Work or Payment Resolving disagreements.WHAT MOST DISPUTES ARE ABOUTScope: what was includedQuality Timescale... DNS and Certificate Issuance How AutoSSL depends on DNS.THE CONNECTIONAutoSSL validates that you control a domain, usually by... DNS and DHCP in Windows Environments Network services.WHY DNS MATTERS PARTICULARLYActive Directory depends on it entirely. A directory... DNS and Nameservers: Everything That Matters, Briefly The whole category in one page.THE TWO PLACESNameservers are set at your registrar. Records are... DNS and Nameservers: The Short Version Everything essential.THE TWO PLACESNameservers: set at the registrar.Records: held wherever those... DNS Architecture in Depth How resolution actually works.WHAT THE HIERARCHY ISRoot servers, knowing where each top-level... DNS Architecture: Everything That Matters, Briefly The summary.PROPAGATION IS CACHES EXPIRING, NOT DATA SPREADINGThere is nothing to accelerate.... DNS Best Practices Habits worth adopting.RECORD WHERE EVERYTHING LIVESRegistrar, DNS provider, and who has access.... DNS Considerations When You Cannot Reach the Registrar Losing access to domain control.THE SITUATIONSForgotten credentials with an unreachable contact... DNS Costs and What You Pay For Where money is involved.WHAT COSTS MONEYDomain registration and renewal Premium DNS services,... DNS Documentation Worth Keeping The record that makes recovery possible.WHAT TO RECORDWhere the domain is registered, and the... DNS Emergencies and What to Do When something is seriously wrong.THE DOMAIN DOES NOT RESOLVE AT ALLCheck expiry first. An... DNS for a Domain You Are Not Yet Using Parked and held domains.THE SITUATIONA domain registered for future use, or defensively, with no... DNS for Domains Used Only for Email Mail with no website.THE SITUATIONA business with professional email on their domain and no... DNS for Staging and Development Sites Separate environments.THE OPTIONSA subdomain of your main domain A separate domain A hosts file... DNS Problems After a Domain Transfer Moving a domain between registrars.WHAT CAN CHANGESome transfers reset nameservers to the new... DNS propagation explained: why your domain isn't working yet When you register a domain, change nameservers or edit a DNS record, the change doesn't reach the... DNS Questions and Short Answers Common queries.HOW LONG DOES PROPAGATION TAKE?Up to the previous TTL, usually less. Query your... DNS Record Types and What Each Does The records you will meet.APoints a name at an IPv4 address.The record sending your domain to... DNS Record Types at Cloudflare What each does.A RECORDPoints a name at an IPv4 address. Your main website record.AAAA RECORDThe... DNS Record Types Explained The records you will actually encounter.A RECORDPoints a name to an IPv4 address. Your domain's A... DNS Records for Common Services What various services ask for.SEARCH CONSOLEA TXT record at the bare domain, or a file on the... DNS Security Considerations Protecting your domain's records.WHAT AN ATTACKER GAINS FROM CONTROLLING YOUR DNSThe ability to... DNS Security Threats What goes wrong.CACHE POISONINGInjecting false data into a resolver's cache, directing users... DNS Situations Worth Preparing For Anticipating problems.THE DOMAIN EXPIRINGAuto-renewal, a valid card, and a contact address on a... DNS Terminology Explained The words you will encounter.REGISTRAR: where the domain is registeredREGISTRY: the organisation... DNS Terms Explained How names resolve to servers.DNSThe system translating domain names into server... DNS Validation Versus HTTP Validation Two ways to prove you control a domain.HTTP VALIDATIONThe authority asks you to place a file at a... DNS When Changing Hosting Providers The records that must change.WHAT CHANGESThe A records for the domain, www and every subdomain,... DNS When Using an External Mail Provider Mail elsewhere, website with us.WHAT TO CHANGEMX records pointing at the provider's servers, with... DNS When Working With a Developer or Agency Shared control.WHO SHOULD HOLD WHATThe domain registered in your business's name, with your... DNS Works but the Site Shows a Different Website Resolving correctly, serving wrongly.WHAT IT MEANSDNS is fine. The request reached a server, and... DNSSEC Explained Signing DNS responses.WHAT IT DOESCryptographically signs DNS records so a resolver can verify... Documenting What You Have Installed The record that makes maintenance possible.WHAT TO RECORDApplication name and versionWhere it is... Documenting What You Would Need to Rebuild The information a backup does not contain.WHAT TO RECORDDomain: where registered, renewal date,... Domain Aliases (Parked Domains) Explained An alias makes an additional domain show the same website as your main domain. Both addresses... Domain Contact Details and Why They Matter A domain carries its own contact records at the registry, separate from your Client Area... Domain Extensions Explained The part after the final dot is the extension, or TLD. Different extensions have different rules,... Domain Forwarding and Redirects Forwarding sends visitors from one domain to another.WHEN TO USE ITYou own several extensions of... Domain Investing: Everything That Matters, Briefly The whole category in one page.THE HONEST POSITIONMost people who register domains speculatively... Domain Limits on Your Plan What your plan allows.WHAT IS LIMITEDAddon domains Subdomains Parked domains or aliasesWHERE TO... Domain Metrics and External Data What is shown and what is not.WHAT THE MARKETPLACE CAN SHOWRegistration and expiry information... Domain Modelling Representing the business.WHAT A DOMAIN MODEL ISCode representing the concepts and rules of the... Domain Privacy and ID Protection ID protection hides your personal details from the public WHOIS record.WHAT IT DOESReplaces your... Domain Privacy and Protection Options Optional extras at registration.ID PROTECTIONWhere available for the extension, this replaces... Domain Privacy Protection WHOIS records for many extensions are publicly searchable, exposing the registrant's name,... Domain Terms Explained Names and registration.DOMAIN NAMEThe address people type to reach your site.REGISTRARThe company... Domain Valuation Estimates What the figures mean.WHAT AN ESTIMATE ISAn indication derived from comparable sales of similar... Domain-Specific Languages Languages for one purpose.WHAT THEY ARELanguages designed for a narrow domain rather than general... Domains as Business Assets Beyond speculation.WHAT A DOMAIN ISAn asset the business owns.WHAT THAT MEANSIt has value It... Drupal: Common Problems Frequent issues and their causes.WHITE SCREENEnable error display temporarily in settings.php, or... Duplicate Content From Aliases and Subdomains An SEO problem.WHAT HAPPENSThe same site reachable at several addresses.Search engines see... Email Authentication Records Proving mail is legitimate.WHAT THE THREE MECHANISMS AREA record declaring which servers may send... Email Client Will Not Connect: What to Check Work through these in order before opening a ticket.1. THE USERNAMEIt is the full email address,... Email Deliverability Getting mail accepted.WHAT DETERMINES WHETHER MAIL ARRIVESThe sending address's reputation The... Email Deliverability: Everything That Matters, Briefly The whole category in one page.WHAT ACTUALLY DETERMINES DELIVERYAuthentication and reputation.... Email for a Second Domain or Brand Every domain on your account can have its own mailboxes.HOWAdd the domain to the account first,... Email for Retention When email works.WHERE IT STILL WORKSLonger content Business customers Anything needing a record... Email for Shops and Transactional Mail Order confirmations and notifications.WHY THIS MATTERS COMMERCIALLYA customer who receives no... Email Forwarders and When to Use Them A forwarder sends mail arriving at one address on to another. It uses no storage of its... Email Handover When Someone Changes Role Internal moves need the same care as departures.WHAT TO CHANGERole address forwarders: remove... Email in Microsoft 365 Exchange Online in practice.WHAT IT PROVIDESMailboxes, calendars and contacts Shared mailboxes,... Email Infrastructure: Everything That Matters, Briefly The summary.REJECT AT THE TRANSACTION RATHER THAN ACCEPTING AND BOUNCINGAccepting then bouncing... Email Marketing Checklist Everything in one place.SETUPA sending platform, not hosting mail SPF including the platform, as... Email Marketing for Resellers and Developers Running it for clients.WHOSE ACCOUNTThe client's. Their list, their platform account, their... Email Marketing: Everything That Matters, Briefly The whole category in one page.BEFORE STARTINGA sending platform, not your hosting mailbox A... Email Not Sending from an Application Messages that never arrive.THE MOST COMMON CAUSEThe application uses PHP's mail function by... Email on Addon and Alias Domains Mail for additional domains.WHAT IS POSSIBLEEach addon domain can have its own email... Email Reputation on a Shared IP What sharing an address means for your mail.HOW RECEIVING PROVIDERS JUDGE MAILThey weigh the... Email Routing: Local, Remote and Automatic A setting that causes mail to vanish when it is wrong.WHAT IT CONTROLSWhether our server delivers... Email Stopped Working After Migration The most common casualty.THE USUAL CAUSESMX records not recreated at the new provider The mail... Email Terms Explained Mail concepts.IMAPKeeps mail on the server, synchronised across devices.POPDownloads mail to one... Emails from my website are not being delivered Application mail failing.THE MOST COMMON CAUSEThe application uses PHP's mail function by... Emergency Access Arrangements When you are unavailable.THE PROBLEMIf only you can access everything, your absence stops the... Enabling Free SSL and Forcing HTTPS on WordPress Every domain hosted with us is entitled to a free AutoSSL certificate. Once it is issued you... EPP and Authorisation Codes An EPP code, also called an authorisation or auth code, is the password proving you control a... ERR_CONNECTION_REFUSED The server actively refused the connection.WHAT IT MEANSSomething responded, and it said no.... ERR_CONNECTION_TIMED_OUT The browser could not reach the server at all.WHAT IT MEANSNo response. This is a network-level... 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HTTPS and Security Signals Encryption as a factor.WHY IT MATTERSBrowsers mark sites without HTTPS as not secure.Visitors see... I Lost Access to My Hosting Account Locked out entirely.THE SITUATIONSForgotten password with an unreachable registered email The... I Ordered the Wrong Thing Correcting an order.CONTACT US QUICKLYOpen a ticket at... I Want a Refund Requesting one.READ THE POLICY FIRSTzillionkinghost.com/refundpolicy.htmlIt states what is... Identifying Single Points of Failure What only one thing depends on.WHAT TO LOOK FORSomething only one person can do Something only... If Your Mailbox Has Been Compromised Act quickly, because a compromised mailbox is usually being used within hours.IMMEDIATE... If Your Mailbox Is Sending Spam A compromised mailbox is one of the most common abuse incidents we handle. The password was... Images Not Displaying Broken image placeholders.THE COMMON CAUSESURLs in the database still pointing at an old domain,... 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Managing Many Domains in One Account Keeping track.WHAT TO DOCUMENTEvery domain on the accountIts type: main, addon, subdomain,... Managing Multiple Services on One Account Several hosting packages, domains and add-ons can sit under one Client Area login.SEEING WHAT YOU... Managing Redirects at Scale When a site has hundreds of URL changes.WHEN THIS ARISESA redesign changing URL structure A... Managing Sender Addresses Which address messages come from.WHAT TO USEAn address on your own domain, always.Something... Managing SSL Certificates on a Server HTTPS without a control panel.WHAT YOU NEEDA certificate per domain, renewed before expiry.FREE... Managing Users, Groups and Organisational Units Directory administration.WHAT TO ESTABLISHA naming convention for accounts and groups An... Managing Your Domains Domains > My Domains is separate from hosting and needs its own attention.WHAT YOU SEEEach... Managing Your Services Services > My Services is the control point for everything recurring.WHAT YOU SEEEach service... Marketplace Fees, Commission & Payouts (ZillionkingHost Domain Marketplace) Marketplace Fees, Commission & Payouts ZillionKingHost keeps marketplace pricing... Microsoft Technology in Practice: Common Mistakes What goes wrong repeatedly.NO EMERGENCY ACCESS ACCOUNTA policy then locks out every... Migrating a Database Between Hosts Moving data without losing any.THE PROCEDUREExport the source database with mysqldump, or... Migrating a Database to Another Server Moving between hosts or accounts.THE PROCEDUREExport from the source, using the command line for... Migrating a Site Without Losing Rankings The highest-risk SEO operation.BEFOREExport a complete list of current URLs from analytics,... Migrating a Site You Did Not Build Inheriting someone else's work.WHAT TO ESTABLISH FIRSTWhere the domain is registered, and whether... 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Mixed Content from External Resources When the insecure resource is not yours.THE SITUATIONThe console names a URL on another domain:... Modern DNS Privacy and Transport Encrypted resolution.WHAT THE PROBLEM ISTraditional DNS queries are sent unencrypted and visible... Modifying an Existing Client Account Limits, packages and details can be changed at any time without recreating the account.CHANGING... Modules and Code Organisation Structuring larger programs.WHAT A MODULE ISA unit of code with a defined public interface and... Money-Back Guarantee: What It Covers Where a money-back period applies to the product you bought, the details are in our terms. This... Monitoring a Live Site Knowing it works.WHAT TO MONITORAvailability, from outside Error rates Response times Certificate... Monitoring a Site Behind a CDN Knowing whether it is actually up.THE COMPLICATIONA monitoring service checking your domain... 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Read it.Client Area > Services... My Site Does Not Appear in Search at All Working through the causes.FIRST, CHECK WHETHER IT IS INDEXEDSearch for your exact domain name.... My Site Is Gone and I Do Not Know Why Starting from nothing, working out what happened.FIRST, ESTABLISH WHAT IS ACTUALLY WRONGDoes the... Nameserver Changes and What They Affect Understanding the consequence.WHAT CHANGESWhich servers answer DNS questions for your... Nameservers and Delegation Who is authoritative.WHAT NAMESERVERS AREThe servers holding a domain's records.WHERE THEY ARE... Nameservers for Subdomains Delegating part of a domain.WHAT DELEGATION ISNS records for a subdomain pointing at different... Naming a SaaS Product Choosing what to call it.WHAT A NAME MUST DOBe sayable Be spellable after hearing it Be findable... Naming and Branding a Nigerian Online Business Choices that are difficult to change later.THE NAMEEasy to say, spell and remember. You will... 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Opening a Support Ticket Tickets from inside the Client Area are answered fastest, because you are identified... Opening Effective Tickets as a Reseller Getting faster answers.WHAT TO INCLUDEThe affected cPanel account username The domain The exact... Order Confirmation and Transactional Emails The most-read messages your shop sends.WHERE TO CONFIGUREWooCommerce > Settings > Emails.... Order Confirmation Emails and What They Contain Two different messages arrive after an order.THE ORDER CONFIRMATIONConfirms what you ordered, the... Order confirmation emails not being sent Customers not notified.THE FIRST CHECKcPanel > Track Delivery. Search for a recent customer... Order Emails Not Being Sent Customers not receiving confirmations is among the most damaging shop faults.CHECK IN THIS... Ordering a Domain Only You can register a domain with us without buying hosting.HOWSearch for the domain from the Client... 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Ordering for a Client If you build websites, decide early which model you are using.THE OPTIONSYou hold the account and... Ordering Hosting and Transferring a Domain Moving both to us.THE APPROACHYou can order hosting and transfer the domain in the same order.At... Ordering Hosting for a Domain You Already Own Using an existing domain.WHEN THIS APPLIESYou registered the domain elsewhere and want hosting... Ordering Hosting With a New Domain Buying both together.THE ROUTEStart from the hosting product. At the domain step, choose to... Ordering Hosting Without a Domain You do not need to buy a domain from us to host with us.AT CHECKOUTChoose "Use a domain I already... Ordering Multiple Services at Once Several products can go in one order.HOW IT WORKSAdd each product to the cart and check out once.... Ordering Renewals Early You can renew before the due date, and for domains it is often wise.WHY RENEW EARLYYou will be... Ordering Reseller Hosting Reseller hosting gives you WHM and the ability to create cPanel accounts for clients.BEFORE... Ordering Ultimate Hosting For larger or busier sites.WHO IT SUITSSites that have outgrown an entry shared plan Shops with... Ordering Website Migration Migration from your previous host is free. Request it rather than doing it yourself for anything... Ordering With a Deadline If something must be live by a date, plan backwards.WHAT IS FASTShared hosting provisioning after... Ordering WordPress Hosting Hosting configured for WordPress.WHO IT SUITSAnyone running a WordPress site, which is most small... Page Loads Without Styling The content appears but the design does not.WHAT IT MEANSStylesheets failed to load. The HTML... Paid SSL Certificates Free AutoSSL suits almost every site. Occasionally a paid certificate is genuinely required.WHEN... Parking, Selling or Retiring a Domain Domains you own but do not currently use still need decisions.PARKINGA parked domain is... Passwords and Access: Everything That Matters, Briefly The whole category in one page.THE BIGGEST RISKPassword reuse. A breach at any service becomes a... Passwords That Actually Protect You Getting this right.WHAT MAKES A PASSWORD STRONGLength, more than complexity.A long passphrase... Paying by Bank Transfer Bank transfer works, but it is manual and therefore slower.HOWSelect bank transfer at checkout,... Payment Methods at Checkout The methods available appear in the dropdown at checkout.TYPICALLY AVAILABLEDebit and credit... Placing an Order from the Client Area Ordering follows the same sequence for every product.THE STEPSUse the Order menu and choose the... Playbook: Migration Requests Bringing a site in.ESTABLISH FIRSTWhere it is now What it is built on Whether they have access to... Playbook: My Domain Is Not Working DNS and domain issues.ESTABLISH FIRSTWas it working before? What changed? Where is the domain... Playbook: My Website Is Down The most urgent request.FIRST, ESTABLISHIs it actually down, or down for them? What error do they... Pointing a Domain at a Different Server Moving where a site is served from.WHAT TO CHANGEThe A record for the domain, and for www, to the... Pointing a Domain at a Third-Party Service Services such as Google Workspace, Microsoft 365, Shopify and email marketing platforms ask you... Pointing Domains at Your VPS Getting traffic to arrive.WHAT YOU NEEDYour server's IP address Access to wherever your domain's... Pointing Mail Somewhere Other Than Your Website Splitting the two.WHEN THIS APPLIESThe website is with us and mail is with an external provider,... Pointing Your Domain at a Dedicated IP Holding a dedicated IP does nothing until DNS points at it.IF OUR NAMESERVERS HOST YOUR DNScPanel... Pointing Your Domain at Your Hosting A domain and hosting are two separate products. The domain must be told which server holds the... Pointing Your Domain at Your ZillionKingHost WordPress Site Your site will not load until your domain's nameservers point at the server your hosting account... Practical Applications: Everything That Matters, Briefly The summary.FOR SENDING MAILSend from your own domain through an authenticated account, never as... Preparing Your Store for Launch A checklist for the day before you open.THE ESSENTIALSEvery payment method tested with a real... Presenting Yourself Professionally Small things that matter.EMAIL ON YOUR OWN DOMAINA hosting provider emailing from a free mail... Preventing Email Spoofing From Unused Domains Protecting names you do not send from.THE PROBLEMAnyone can send mail claiming to be from your... Preventing Image Theft with Hotlink Protection Hotlinking is when another website embeds your images using your URL, so your hosting account... Previewing Your Site Before the Domain Points Here You do not have to wait for DNS to start building. There are two ways to reach the site... Pricing a Domain Realistically The hardest decision.WHAT DETERMINES PRICEWhat a buyer will pay.Not what you paid, not what you... Pricing Hosting Profitably Working out what to charge.WHAT IT COSTS YOUYour reseller plan, divided by the number of clients... Projects, Billing and Organisation Structure The foundational containers.WHAT A PROJECT CONTAINSEnabled APIs Resources Credentials and service... Promoting Your Listings Getting seen.WHY IT MATTERSListing is not marketing.A name nobody sees does not sell.WHAT AFFECTS... Promotional Pricing and Renewal Rates Promotional prices apply to the term they specify. Renewals are at the standard rate.HOW IT... Protecting Against Losing a Developer When the person who built it disappears.HOW COMMON THIS ISVery. It is one of the most frequent... Protecting Course Content Reasonable measures.WHAT IS REALISTICPrevent casual sharing.You cannot prevent determined... Protecting Email Continuity When you cannot receive mail.WHY IT MATTERSFor many businesses, losing email is worse than losing... Protecting Your Account Security.WHY IT MATTERSAn account that can buy and sell domains is worth attacking.WHAT TO DOA... Protecting Your Accounts Access that must survive.WHICH ACCOUNTS MATTERDomain registrar Hosting Site administration Email... Protecting Your Accounts From Takeover Account security against fraud.WHICH ACCOUNTS ARE TARGETEDEmail Hosting Domain registrar Payment... Protecting Your Business from Online Impersonation A genuine risk for Nigerian businesses.WHAT IT LOOKS LIKEA cloned website at a similar domain... Protecting Your Business Online The security measures that matter most.FOR YOUR ACCOUNTSStrong unique passwords on hosting,... Protecting Your Domain The asset that controls everything.WHY IT MATTERS MOSTYour domain controls your website and your... Protecting Your Domain and Online Identity Your most valuable digital asset.WHY IT MATTERS MOSTThe domain carries your website, your email... Protecting Your Own Business Domains Defensive registration.WHAT THIS MEANSRegistering names to protect your business rather than to... Protecting Your Website's Admin Area The login page of any content management system is attacked constantly by automated tools. These... Protecting Yourself in Future What to do differently.BEFORE ENGAGING ANYONERegister your own domain Buy your own hosting... Proxied Versus DNS Only The single most important setting.THE ORANGE CLOUDIn the Cloudflare DNS panel, each record has a... Querying a Charge You Do Not Recognise Before assuming an error, check what the charge covers.CHECKINGBilling > My Invoices and open... Questions Clients Ask and How to Answer Them Prepared responses.WHY IS MY SITE SLOW?Usually caching not enabled, or large images. Check both... Questions to Ask Before Hiring The conversation that matters.ABOUT THE WORKWhat exactly is included? What is not? How long will... Reactivating a Neglected List Sending after a long silence.THE SITUATIONYou built a list, sent a few times, and stopped. A year... Reading Error Logs and Raw Access Logs When something breaks, the logs say what happened. This is faster than guessing.ERROR LOGcPanel... Rebuilding Rather Than Cleaning When to start again.WHEN REBUILDING MAKES SENSEThe compromise is extensive You cannot be... Recognising Fraudulent Emails Claiming to Be From Us Attackers send convincing messages hoping you will enter your password on a fake login... Recognising Invoice Fraud and Business Email Compromise A common and costly fraud: someone monitors business email, then sends a message at the right... Recognising Phishing Emails That Pretend to Be Us Attackers send convincing emails claiming to be from your hosting provider, hoping you will type... Reconfiguring Mail Clients After a Server Migration When your account moves to a different server, devices may need attention.WHAT USUALLY CHANGESThe... Recording Where Everything Is The document that makes recovery possible.WHAT TO RECORDWhere the domain is registered and when... Recording Your DNS Before You Move The step that prevents email disasters.WHY THIS MATTERSDNS records do not travel with your... Records Disappear or Revert Changes that do not persist.WHAT HAPPENSYou add or change a record, and later it is gone or back... Recovering a Site from Web Archives When there is genuinely no backup.WHAT IS AVAILABLEPublic archive services crawl and store copies... Recovering Access to Your Account If you cannot get in, there is a route back, but it involves verification.FORGOTTEN PASSWORDUse... Recovering an Expired Domain Recovery is possible for a period after expiry, but it becomes progressively harder and more... Recovering Email Reputation When spam was sent from your account.WHAT HAPPENSA compromised site sends spam.Your server... Recovering From a Deleted DNS Zone Records gone.WHAT HAPPENSThe domain stops resolving entirely. Website and mail both fail.The... Recovering Reputation After a Problem Getting delivery back.WHAT DAMAGES REPUTATIONSpam sent after a compromise A large send to an old... Recreating DNS Records Rebuilding the zone.WHAT YOU NEEDThe record list you took before starting.If you did not take... Redeeming Rewards Towards a New Service Credit applies to invoices, including those for new orders.HOW IT WORKSRedeem your balance, which... Redirect and URL Shortener Scripts Small tools with specific risks.LEGITIMATE USESTracking campaign links Shortening long URLs for... Redirect Loop After Enabling Cloudflare The most common Cloudflare complaint.THE CAUSEThe SSL mode is set to Flexible. Cloudflare... Redirect Rules at Cloudflare Sending one address to another.WHAT THEY DORedirect a URL or pattern to another, at the edge,... Reference: Terms Used in Networking Support Quick definitions.GATEWAYThe device traffic is sent to for destinations outside the local... Refund Policy Explained Our full refund terms are on our website. This explains how they generally work.WHAT IS USUALLY... Registering .ng and Restricted Domain Extensions Some extensions carry requirements beyond simply paying..NG AND ITS SUBDOMAINS.com.ng, .org.ng,... Registering .ng and Restricted Extensions Some extensions carry requirements beyond payment..NG AND ITS SUBDOMAINS.ng, .com.ng, .org.ng,... Registering a Domain Before You Register the Business Securing your name.WHY FIRSTDomain registration is immediate and inexpensive.Business... Registering a Domain for Multiple Years Most extensions can be registered for up to ten years at once.WHY IT IS WORTH CONSIDERINGFewer... Registering a Domain With Us Registration is part of an order, or can be added at any time.REGISTERING ONESearch for the name... Registering Multiple Domains at Once Buying several names.WHY YOU MIGHTRegistering .com and .com.ng for the same name Defensive... Registering New Domains The cheapest acquisition.WHAT IS AVAILABLEWhatever nobody has registered.WHY THAT IS A WARNINGThe... Registering Your Business in Nigeria Where to get help with it.WHY IT MATTERS ONLINEA registered business can open a corporate bank... Registrar Lock Explained Registrar lock is a status preventing a domain from being transferred to another registrar... Registrars, Nameservers and Zones Three things people conflate.THE REGISTRARWhere the domain is registered. They hold the... Remote Database Access Connecting from outside the server.WHAT IT ISPermitting a connection to your database from an... Removing a Google Security Warning or Blacklisting If Google flags your site, browsers show a red warning page and your traffic stops almost... Removing a Mailbox When Someone Leaves Handle departures deliberately, or mail goes missing quietly.THE SEQUENCEChange the mailbox... Removing a Subdomain or Addon Domain Taking one down properly.BEFORE REMOVING ANYTHINGBack up the site and its database.Removing a... Renewals and Not Losing Names Protecting your holdings.THE RISKA name you intended to keep expiring.HOW IT HAPPENSAuto-renewal... Renewals, Expiry and Grace Periods Hosting and domains renew on their own cycles. Missing either has consequences, and they... Renewing a Domain Renewal extends the registration. Missing it has consequences that hosting suspension does... Renewing a Purchased Certificate The annual task AutoSSL removes.THE PROCESSThe authority notifies you before expiry, assuming the... Reporting a Billing Error to Us We would rather hear about a mistake than have you find it months later.WHAT COUNTSAn invoice for... Reporting Abuse to Us If you believe a site hosted on our network is being used for phishing, malware, spam or other... Requesting a Free Website Migration We move your existing site to us at no charge. For anything business-critical, use this rather... Reseller Account Security Checklist Your account holds access to every client you host. Treat it accordingly.YOUR ACCESSLong, unique... Reseller Business: A Complete Checklist Everything in one place.SETTING UPReseller plan ordered Business domain registered Private... Reseller Business: Everything That Matters, Briefly The whole category in one page.BEFORE STARTINGHosting alone is thin. The margin is in... Resource Sharing Between Sites in One Account One account, several sites.WHAT IS SHAREDDisk space Bandwidth CPU and memory limits Inode count... Resources and Where to Learn More Continuing beyond this.IN THIS KNOWLEDGEBASEWebsite Content and Design Basics, for building and... Restoring to a Different Server or Host Recovery elsewhere.WHEN THIS APPLIESMoving hosts Recovering after losing access to the original... Reverse DNS and Sending Reputation Server-level factors.WHAT REVERSE DNS ISA record mapping a server's address back to a... Reviewing Your Cart Before Paying Two minutes here prevents most order problems.CHECK THE DOMAIN SPELLINGCharacter by character,... Revoking Access When Staff or Contractors Leave Old credentials that were never revoked are a frequent route into hosting accounts, sometimes... Revoking and Reissuing a Certificate When a certificate must be invalidated.WHEN TO REVOKEThe private key has been exposed A... Rewards on Domain Purchases Domains often sit differently in loyalty programmes.WHYDomain registrations carry a registry fee... Rewards Program Notifications Programme communications go to the address on your account.WHAT YOU MAY RECEIVEConfirmation of... Rewards Program: Summary and Checklist Everything worth knowing, in one place.WHAT IT ISA way to earn value back on qualifying activity,... Roles in Game Development Who does what.WHAT PROGRAMMING SPECIALISMS EXISTGameplay Engine and systems Graphics Networking... Running a Nigerian Online Business: The Essentials Everything that matters, briefly.SETTING UPA .com.ng or .ng domain, registered in the business... Running AutoSSL Manually When you need a certificate now rather than at the next scheduled run.THE STEPSConfirm the domain... Running Laravel on Shared Hosting The framework works well here with correct setup.THE DOCUMENT ROOTPoint the domain's document... Running Multiple Applications on One Account Several pieces of software, one hosting plan.WHAT TO PLANEach application needs its own database... Running Your Business Online: The Short Version Everything that matters, in one page.SET UP PROPERLYDomain in the business name, with... Scrape Shield: Email Obfuscation and Hotlink Protection Two smaller protective features.EMAIL OBFUSCATIONHides email addresses in your page source from... Search and Replace in a Database Changing values across many rows.WHEN YOU NEED ITAfter a domain change After moving from http to... Secure Versus Insecure Settings Why encryption matters.WHAT INSECURE MEANSYour password and your mail cross the network in... Securing a Laravel or Custom PHP Application Frameworks are secure by default in most respects, but deployment mistakes undo that.DOCUMENT... Securing Active Directory Protecting the directory.WHY IT MATTERS MOSTCompromise of the directory is compromise of... Securing an API or Application Endpoint Certificates for things other than web pages.WHY IT MATTERSAn API accepting credentials or... Securing Any Web Application Principles that apply regardless of platform.THE ESSENTIALSKeep everything updated: core, themes,... Securing Business Email The account that controls everything.WHY IT MATTERS MOSTEmail controls password resets for nearly... Securing Your Hosting and Domain Accounts The accounts that control everything.WHY THEY MATTER MOSTControl of your hosting means control of... Securing Your Website and Hosting Accounts The business presence.WHAT TO PROTECTYour hosting account Your domain registrar account Your site... Security Headers Alongside HTTPS HTTPS is the foundation; headers build on it.THE USEFUL ONESStrict-Transport-Security: forces... Security When Taking Over Someone Else's Systems Inheriting an environment.WHEN THIS HAPPENSYou acquire a business A developer or employee leaves... Selecting a Domain at Checkout The domain step offers four options, and choosing the wrong one stalls the order.REGISTER A NEW... Selling a Domain Registered Somewhere Else (ZillionkingHost Domain Marketplace) Selling a Domain Registered Somewhere Else You don't necessarily need to transfer a domain to... Selling a Domain Through ZillionKingHost Listing a domain you own.WHEREzillionkinghost.com/billing/index.php?m=domain_auctionWHAT YOU CAN... Selling Domain Registration Adding domains to your offering.WHY OFFER ITClients need domains. If you do not supply them,... Selling or Transferring Your Reseller Business If you sell or hand over the business, do it properly to protect your clients and yourself.WHAT... Selling: Everything That Matters, Briefly The seller's summary.THE LARGEST FACTOR BY FARPrice. A well-priced name sells; an overpriced one... Sending Email From Python Programmatic mail.WHEN YOU NEED ITNotifications from scripts Reports delivered automatically... Sending Email from Your Application Making sure application mail arrives.THE PROBLEM WITH DEFAULT SENDINGMost applications default to... Sending Mail Application email.WHAT THE FRAMEWORK PROVIDESMail classes, templates, and configurable... Sending Newsletters and Bulk Email Hosting mail is for correspondence. Campaigns need a different tool.WHY NOT SEND FROM... Sending Volume and Consistency Patterns that build reputation.WHAT AFFECTS REPUTATIONSudden changes in volume Long gaps followed... SEO After Moving to a New Domain Preserving what you built.WHEN THIS HAPPENSA rebrand, a business name change, moving from a free... SEO for Multi-Language Sites Serving more than one language.THE CORE REQUIREMENTEach language version needs its own URL, and... SEO for Nigerian Businesses Specifically Considerations particular to this market.DOMAIN CHOICEA .com.ng or .ng domain signals local... Separating Marketing and Transactional Sending Why they should not share a reputation.THE PRINCIPLEIf a marketing campaign generates complaints,... Server and Account Terms What you see in cPanel.PUBLIC_HTMLThe folder whose contents are served publicly on your main... Server IP, Domain IP and Visitor IP Three different things frequently confused in support conversations.SERVER IPThe address of the... Server Migrations: What to Expect Occasionally we move accounts between servers, for hardware replacement, load balancing or... Servers and Provisioning: Everything That Matters, Briefly The summary.SECURE ACCESS BEFORE ANYTHING ELSEA new server is scanned within minutes of... Serving Media from Object Storage Separating files from your hosting.WHAT IT MEANSUploaded images, documents and video stored with... Setting a Price What to ask.THE APPROACHESA fixed price Offers invited Negotiation from an asking priceFOR A... Setting a Realistic Budget What things cost.WHAT AFFECTS COSTComplexity How much content you supply How much design is... Setting the Document Root Correctly Where a domain serves from.WHAT IT ISThe directory a domain serves files from.WHY IT MATTERSWrong... Setting the SSL Mode Correctly The setting that causes the most problems.THE MODESOff: no encryption. Never use this.Flexible:... Setting Up a Dedicated Sending Service For higher volume.WHEN TO CONSIDER ONEYou send newsletters or marketing mail You send substantial... Setting Up a Development Subdomain Building before launch.WHYBuilding a new site while the old one remains live.HOWA subdomain,... Setting Up a Staging or Development Site Test changes somewhere other than the live site. This is the cheapest insurance available.THE... Setting Up a Subdomain for a Separate Application A distinct site under your domain.THE STEPScPanel > Domains > Create a subdomainIf DNS is... Setting Up an Email Autoresponder An autoresponder sends an automatic reply to everyone who writes to an address. Use it for... Setting Up an FTP Client Connecting for the first time.WHAT TO ENTERHost: your domain or the server addressUsername: your... Setting Up an SEO Plugin and XML Sitemap An SEO plugin controls how your pages appear in search results and gives search engines a sitemap... Setting Up as a Reseller The practical steps.WHAT YOU NEEDA reseller hosting plan A domain for your own business... Setting Up Authentication in cPanel The practical steps.WHEREcPanel, Email Deliverability.WHAT IT SHOWSEach domain, and whether SPF... Setting Up Automatic Payments Avoiding missed renewals.WHYA missed renewal suspends your hosting or, worse, lapses a... Setting Up Automatic Renewal Auto-renewal charges your saved payment method when an invoice becomes due, so a service never... Setting Up Business Email on Your Own Domain The cheapest credibility improvement available.WHY IT MATTERSA business emailing customers from a... Setting Up DKIM Signing DKIM adds a cryptographic signature proving a message was not altered and genuinely came from... Setting Up DMARC DMARC tells receiving servers what to do when SPF or DKIM fails, and sends you reports.WHAT TO... Setting Up DNS for a Brand New Domain From registration to a working site.THE SEQUENCERegister the domainOrder hosting, or identify the... Setting Up Domain Auto-Renewal The single most effective thing you can do to protect a domain.ENABLING ITDomains > My Domains... Setting Up Email in Gmail Using Gmail with your own domain.WHAT THIS MEANSUsing the Gmail interface to send and receive... Setting Up Email in Samsung Email The app pre-installed on many Samsung phones.THE STEPSOpen Samsung Email and tap Other if... Setting Up Email on a Chromebook Chromebooks have no installed mail client, so you have two options.WEBMAILVisit... Setting Up Email on an iPhone or iPad The reliable route is manual setup rather than the automatic option.THE STEPSSettings > Mail... Setting Up Email on Android Android varies by manufacturer, but the fields are always the same.THE STEPSOpen Gmail or your... Setting Up Google Search Console The single most important SEO tool, and it is free.WHYIt shows what queries bring you traffic,... Setting Up Hosting for a Client Doing it in a way that works when the relationship ends.THE OPTIONSThe client holds their own... Setting Up Private Nameservers Private nameservers let clients point domains at ns1.yourbrand.com rather than at ours, so your... Setting Up Redirects in cPanel A redirect sends visitors from one address to another automatically.CREATING A REDIRECTIn cPanel... Setting Up Remote MySQL Access By default the database only accepts connections from the server itself. Remote MySQL allows a... Setting Up Search Console The free tool most sites ignore.WHAT IT DOESShows how your site appears in search Which searches... Setting Up SMTP for Form Delivery Reliable sending.WHAT SMTP DOESSends email through an authenticated mail account rather than the... Setting Up SPF Correctly The record that says who may send.WHAT IT DOESLists the servers permitted to send mail for your... Setting Up SPF for Your Domain SPF tells receiving servers which machines may send mail for your domain.WHAT IT ISA TXT record... Setting Up SPF, DKIM and DMARC These three DNS records let receiving mail servers verify that mail claiming to be from your... Setting Up Virtual Hosts for Multiple Sites Running several websites on one server.THE CONCEPTThe web server uses the hostname in each... Setting Up Your Domain Email in the Gmail App The Gmail app on Android and iPhone can handle your business address alongside a Gmail... Setting Up Your Online Presence What a new business needs.WHAT TO ESTABLISHA domain in your own name Business email on that... Setting Up Your Sending Domain Making mail authenticate.WHAT THE PLATFORM WILL ASK FORDNS records to add: usually a TXT record... Setting Your Notification Preferences You can control which messages you and your contacts receive.WHEREAccount > Contacts, for... Sharing Sale Proceeds When more than one party owns a name.WHAT THIS ISDividing the proceeds of a sale between several... Should You Build or Buy AI Capability? A practical decision.USE AN EXISTING SERVICE WHENThe task is common: writing, summarising,... Signs That Your Website Has Been Hacked Compromises are often quiet by design. These are the signals worth watching for.VISIBLE SIGNSYour... Signs Your Site Has Been Compromised What to look for.WHAT VISITORS MIGHT SEERedirects to another site Pages you did not create... Single Domain, Wildcard and Multi-Domain Certificates Certificates differ in how many names they cover.SINGLE DOMAINCovers one hostname, and... Site loads the old server after migration DNS or caching showing the previous host.FIRST, ESTABLISH WHICH YOU ARE SEEINGCheck what the... Site works but images and links point to the old domain URLs still referencing the previous address.WHAT IT MEANSAbsolute URLs stored in the database... Sitemaps Helping search engines find your pages.WHAT A SITEMAP ISA file listing your pages, so search... Skills for Testing Work What the role requires.WHAT IS FOUNDATIONALAnalytical thinking Clear written communication... SMTP in Practice The transfer protocol.WHAT IT DOESTransfers mail between servers, and accepts it from... Specialised Languages: Everything That Matters, Briefly The summary.SMART CONTRACT CODE IS FREQUENTLY UNCHANGEABLE AND DIRECTLY FINANCIALWhich makes... SPF, DKIM and DMARC for Marketing Email Authentication explained for senders.SPFLists which servers may send for your domain.When you add... SSL and Security Requirements for a Shop A shop without HTTPS will lose customers and may be refused by payment gateways.ISSUING THE... SSL Checklist After a Migration Certificates need attention whenever a site moves.IMMEDIATELY AFTER THE MOVEConfirm the domain... SSL Checklist for a New Website Before a site goes live.THE CERTIFICATEDomain resolves to our server AutoSSL run, with a padlock... SSL Errors With Cloudflare Certificate problems in the path.THE TWO CERTIFICATESVisitor to Cloudflare, which Cloudflare... SSL for Email Clients Certificates matter for mail as well as the website.WHAT SECURES MAILConnections between your... SSL for Webmail and cPanel Access The control panel connections are secured too.WEBMAILReached at yourdomain.com/webmail once the... SSL Problems With Subdomains and Addon Domains Certificate coverage.THE SYMPTOMA browser warning on a subdomain or addon domain while the main... Starting a Business in Nigeria: Everything That Matters, Briefly The whole category in one page.IMPORTANT NOTEThis is general information, not legal or tax... Starting Small and Growing Deliberately An honest progression.MONTH ONERegister the domain, set up hosting and emailBuild five pages:... Structuring Articles for Readability Format affects whether content is read.THE SHAPE THAT WORKSA title stating what the page covers... Subdomain Delegation and NS Records Pointing part of your domain elsewhere.WHEN YOU NEED ITA subdomain managed by a different... Subdomains and Addon Domains: Everything That Matters, Briefly The whole category in one page.THE DISTINCTIONAddon domain and subdomain: separate content,... Subdomains Versus Separate Domains A common decision when adding a new section or a new project.USE A SUBDOMAIN WHENThe content... Submitting and Maintaining a Sitemap Telling search engines what exists.WHAT A SITEMAP ISA file listing your pages, helping engines... Support and Operations Terms Working with your host.TICKETA logged support request with a reference.SLAA service level... Supported PHP Versions and Extensions We run multiple PHP versions side by side, selectable per domain.CHOOSING A VERSIONcPanel >... Switching DNS and Going Live The moment of change.BEFORELower TTLs a day in advance Confirm the new site is fully tested... Symptom: Cannot Access cPanel Control panel access problems.WHAT TO ESTABLISHDoes the login page load? Is the password... Symptom: Certificate Warning or Not Secure HTTPS problems.WHAT TO ESTABLISHWhat the browser says exactly.THE COMMON CAUSESNo certificate... Symptom: Domain Not Resolving The name goes nowhere.WHAT TO CHECK IN ORDERIs the domain expired? Where do the nameservers... Symptom: Email Going to Spam Delivery reaching the wrong folder.WHAT TO CHECKSPF, DKIM and DMARC, in cPanel Email... Symptom: Files or Data Missing Something is gone.WHAT TO ESTABLISHWhat is missing, and when it was last seen Who has access What... Symptom: Images Not Displaying Broken image placeholders.WHAT TO CHECKWhether the file exists at the path requested Whether the... Symptom: Layout Broken or Unstyled The page appears as plain text.WHAT IT MEANSThe CSS is not loading.THE COMMON CAUSESA mixed... Symptom: The Site Does Not Load At All Nothing appears.WHAT TO ESTABLISHWhat the browser actually shows: an error page, a timeout, a... Taking Over DNS for an Inherited Site A site you did not set up.WHAT TO ESTABLISH FIRSTWhere the domain is registered Which nameservers... Taking Your Business Online: A Twelve Week Plan A realistic sequence.WEEKS ONE TO TWOChoose and register the domain, in the business name Set up... Tax on Marketplace Sales Amounts and records.WHAT MAY APPLYTax, depending on your position and the settings in force.WHERE... Taxes and Record Keeping The administrative side.WHAT TO RECORDEvery invoice issued Every payment receivedYour own costs:... Terminating a Client Account Termination removes the account and all its data permanently. Treat it as final, because it... Terms You Will Hear and Should Question Language used loosely.UNLIMITEDUsually subject to limits stated elsewhere.Ask what the actual... Testing an Application Before Committing Trying before you build on it.WHYDocumentation and screenshots do not tell you whether an... Testing Before You Switch DNS The step that prevents disasters.WHY IT MATTERSTesting after switching means your visitors find... Testing Your Forms The check most sites never do.HOW TO TEST PROPERLYSubmit the form as a visitor would From a... The .well-known Path and Why It Must Stay Accessible The path AutoSSL uses to prove domain control.WHAT HAPPENSAutoSSL places a file under... The 60-Day Transfer Lock A registry rule that catches people out, and cannot be waived.WHAT IT ISA domain cannot be... The Costs of Holding Domains What a portfolio actually costs.WHAT YOU PAYRegistration, annually, for every name Renewal... The DNS Records Email Needs Everything required for mail to work.MX RECORDSWhere mail for your domain should be delivered.... The Domain Resolves to the Wrong Address A DNS lookup returns an address that is not your server's.WHAT IT USUALLY MEANSThe A record still... The Four Kinds of Domain in cPanel Understanding the distinction.YOUR MAIN DOMAINThe domain the account was created with. It serves... The Marketplace: Everything That Matters, Briefly The whole category in one page.HOW IT WORKSSellers list, buyers buy, bid or offer. Payment is... The Microsoft Ecosystem: Everything That Matters, Briefly The summary.IDENTITY IS WHAT CONNECTS EVERYTHINGAlmost every product authenticates against the... The Nigerian Domain Market Local conditions.WHAT EXTENSIONS MATTER HERENigerian extensions, for businesses serving the local... The Site Loads by IP but Not by Domain This narrows the problem to DNS.WHAT IT TELLS YOUThe server is running, your files are present,... The Website Resolves to the Wrong Place Pointing somewhere unexpected.WHAT IT MEANSThe A record points at an address other than your... This Site Can't Be Reached The general browser message when connection fails.WHAT IT MEANSNothing specific. Click for... Trademarks and Domain Disputes Registering a domain does not grant you rights to a name, and holding a trademark does not... Transactional Emails for Payments Confirming to the customer.WHAT MUST SENDOrder received Payment confirmed Dispatch notification... Transactional Versus Marketing Email Two different types with different rules and different infrastructure.TRANSACTIONALOrder... Transfer Learning and Fine-Tuning Starting from an existing model.WHAT IT ISUsing a model trained on a large general dataset as the... Transferring a Domain Away from Us We do not obstruct transfers out. Here is the process.WHAT YOU NEED FROM USClient Area >... Transferring a Domain to Us Transferring consolidates your domains where your hosting is, and usually adds a year to the... Transferring a Domain to ZillionKingHost Moving a domain from another registrar.BEFORE STARTINGAt the current registrar:Unlock the domain... Transferring an Account to Another Reseller or Host Clients move on. A clean handover protects your reputation.GIVING THEM THEIR DATAWHM > Backup... Transferring Ownership of an Account Selling a business, handing a site to a client, or moving an account to a new owner requires a... Transferring Your Client Area Account to Someone Else Selling a business or handing services to a client requires a formal change, not a shared... Troubleshooting Laravel on Shared Hosting Common failures.BLANK PAGE OR SERVER ERRORRead the log first, then the server error log.Debug... Troubleshooting: Everything That Matters, Briefly The whole category in one page.THE FOUR QUESTIONS THAT SOLVE MOST PROBLEMSWhat exactly happens?... Two Providers Answering for One Domain Conflicting nameservers.HOW IT HAPPENSNameservers from two providers listed at the registrar,... Two-Factor Authentication The measure that stops most attacks.WHAT IT ISA second step beyond your password: a code from an... TXT Records Arbitrary text with specific uses.WHAT THEY HOLDText. What matters is what reads it.THE COMMON... Understanding .ng, .com.ng and other Nigerian domain extensions Nigerian domains are managed by NiRA, the Nigeria Internet Registration Association. Here's... Understanding Active Directory The on-premises directory.WHAT IT ISA directory service providing authentication, authorisation... Understanding Add-ons During Checkout Add-ons are optional extras attached to the service you are ordering.TYPICALLY OFFEREDDedicated... Understanding AI Benchmarks What the scores mean.WHAT THEY AREStandardised tests measuring model performance on defined... Understanding Billing Cycles Each service has a billing cycle, which determines how often it renews and is invoiced.TYPICAL... Understanding Bounce Types and What to Do Reading delivery failures properly.HARD BOUNCESThe address does not exist, or the domain does not... Understanding Clean Architecture Dependencies pointing inward.WHAT THE CORE IDEA ISBusiness rules at the centre, with everything... 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Understanding Email Routing and MX Records MX records tell the internet which server handles email for your domain. Getting this wrong stops... Understanding Email Settings What each field means.INCOMING SERVERWhere your client collects mail.Usually mail followed by... Understanding Glue Records Nameservers on the domain they serve.THE PROBLEM THEY SOLVEIf ns1.yourdomain.com is a nameserver... Understanding How Computers Connect Networking in plain terms.WHAT A CONNECTION REQUIRESA physical or wireless link An address Agreed... Understanding Lighter State Libraries Simpler alternatives.WHAT THEY PROVIDEShared state without the ceremony of a full pattern.WHAT... Understanding Renewal Prices Before You Buy The price you pay first is not always the price you pay next.WHY THEY DIFFERIntroductory pricing... Understanding Renewals Keeping services active.WHEN INVOICES ARE ISSUEDIn advance of the due date, so you have time to... 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Uploading Files Correctly Getting files onto the server.WHERE TO PUT THEMWebsite files: public_html, or the directory for... Uploading Your Website Files public_html is the folder served to visitors. A file at public_html/about.html is reachable at... Uploading Your Website Files to public_html public_html is the folder served to visitors. A file at public_html/index.html appears at... Useful Queries for WordPress Sites Common tasks.BEFORE ANY OF THESEExport the affected table.CHECKING THE SITE URLSELECT * FROM... Using a CDN with a VPS Offloading traffic from your server.WHAT IT GIVES YOUStatic files served from locations near... Using a CDN with Your Hosting A content delivery network keeps copies of your static files at locations around the world and... Using a Landing Page on Domains You Hold The cheapest sales channel.WHAT IT ISA simple page on the domain stating it may be available,... 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Using External Nameservers Instead Keeping DNS elsewhere.WHEN THIS APPLIESYour domain uses Cloudflare, your registrar's DNS, or... Using Gmail to Send and Receive Your Domain Email An alternative to the app: pull your domain mail into an existing Gmail account on the... Using Google Workspace or Microsoft 365 With Your Domain You can host your website with us and your email elsewhere.WHEN THIS MAKES SENSEYou need the... Using HTTPS Correctly Across Your Site HTTPS encrypts traffic between your visitors and the server. Without it, passwords and form... Using IPv6 on Your VPS The addressing system alongside IPv4.WHAT IT GIVES YOUAn address space large enough that scarcity... Using Rewards as Account Credit Credit is the usual redemption route and the most practical for most customers.HOW IT... Using SMTP for Transactional Email Making your site's own messages arrive.WHY THIS MATTERSOrder confirmations, password resets and... 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Using the Watchlist & Following Domains (ZillionkingHost Domain Marketplace) Using the Watchlist & Following Domains (ZillionkingHost Domain Marketplace) The Watchlist... Using Webmail Browser access.WHEREYour domain followed by /webmail.Or through cPanel.WHEN IT IS USEFULOn a... Using WHM's Account Listing and Search Once you pass a dozen accounts, finding the right one quickly matters.THE MAIN TOOLWHM >... Valuing a Domain Before Buying Assessing worth.WHAT TO ASSESSLength Memorability Whether it is easy to spell and say The... Verifying the Site Is Clean Confirming the cleanup worked.WHAT TO CHECKRun a malware scan Load the site logged out, from a... Verifying Your Dedicated IP Is Active Confirm rather than assume, particularly if you ordered it for a third-party integration.CHECK IT... Viewing Visitor Statistics and Bandwidth cPanel includes several reporting tools under Metrics.THE TOOLSVisitors: the most recent requests... 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What Activity Qualifies for Rewards Your Rewards dashboard shows what currently qualifies and at what rate.TYPICALLY... What an Addon Domain Is Hosting a second website.WHAT IT DOESLets a separate domain serve a separate website from the... What an Alias or Parked Domain Is The same site at another name.WHAT IT DOESPoints an additional domain at your existing... What an IP Address Is An IP address is the numeric address of a device on the internet. Every server, router and... What AutoSSL Is and How It Works The free certificate system built into cPanel.WHAT IT DOESIssues certificates for every domain... What Buyers Must Do to Complete a Transfer The buyer's steps.WHAT TO PREPAREAn account to receive the domain Accurate contact detailsTHE... What Changed? The Most Useful Question Errors follow changes.THE QUESTIONWhat was different immediately before this started?Almost every... 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What Happens If an Invoice Is Not Paid The sequence is predictable, and at every stage before termination it is recoverable.STAGE 1 -... What Happens Immediately After Ordering The sequence is predictable, and knowing it prevents unnecessary worry.WITHIN MINUTESPayment... What Happens Immediately After You Order The sequence is predictable.WITHIN MINUTESPayment confirms, the account is provisioned, and the... What Happens to Your Domain If Hosting Is Cancelled Domains and hosting are separate products with separate billing, and cancelling one does not... What Happens When a Domain Expires Expiry follows a fixed sequence set by the registry.STAGE 1 - EXPIREDThe domain stops resolving.... What Is Excluded From the Programme Knowing the exclusions prevents wasted effort. Your dashboard shows the current... What Is Included and What Is Extra Knowing the boundary before you order prevents disappointment afterwards.INCLUDED WITH... 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What You Will Need Before Ordering Hosting Preparation.DECIDE THE DOMAINWhether you are registering a new one, transferring one, or using... What Your Nameservers Should Be Pointing a domain at us.WHERE TO FIND YOURSClient Area > Services > My Services. Your... When a Developer Disappears The common crisis.WHAT HAPPENSCommunication stops Work is unfinished, or the site needs attention... When DNS Is Not Actually the Problem Ruling it out.SYMPTOMS THAT LOOK LIKE DNS AND ARE NOTThe site loads but shows an error: DNS... When Emails Appear to Come From Your Domain but Did Not Receiving a bounce or a complaint about mail you never sent does not necessarily mean your... When Invoices Are Generated and Reminders Sent Invoices are raised in advance of the due date so you have time to arrange payment.THE CYCLEAn... When to Ask Us About PHP Where we can help.WHAT WE CAN DOTell you which versions are available Enable an extension not... 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Why a Domain Registration Failed Occasionally an order is placed but the registration does not complete.COMMON REASONSThe domain... Why a Domain Transfer Was Rejected Transfers fail for a small set of reasons, all identifiable.THE USUAL CAUSESThe domain is locked... Why AutoSSL Failed: The Common Causes Work through these in order.1. THE DOMAIN DOES NOT RESOLVE HEREAutoSSL validates by retrieving a... Why Domain Registrations Are Not Refundable This surprises people, so it is worth explaining properly.WHAT HAPPENS WHEN YOU REGISTERWe pay... Why Domain Renewal Prices Change Renewal prices are not always the same as the price you paid to register, and the reasons are... Why Domains Have Value What buyers pay for.WHAT MAKES A DOMAIN VALUABLESomeone wants it specifically.THAT IS THE WHOLE... Why Email Goes to Spam The fundamentals.WHAT RECEIVING SERVERS DECIDEWhether to accept your mail Whether to deliver it... Why Emails Land in Spam The main causes, in order.AUTHENTICATION FAILURESSPF, DKIM or DMARC missing or misconfigured.The... Why Form Emails Do Not Arrive The most common form problem.THE USUAL CAUSEThe form sends from an address that is not yours, or... Why Mail Stops After a DNS Change The most common DNS casualty.WHAT HAPPENEDAlmost always one of three things.MX RECORDS NOT... Why Not to Send Campaigns Through Hosting The limits and why they exist.THE HARD LIMITSShared hosting enforces an hourly sending limit. A... Why Use Email on Your Own Domain An address at your own domain is included with your hosting and is worth setting up on the first... Why We Ask for Verification Before Making Account Changes When you ask us to reset a password, change the registered email, unlock a domain or transfer... Why You Should Not Use a Catch-All Address A catch-all accepts mail sent to any address at your domain. It sounds convenient.WHY IT IS A... 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Writing a Listing Description What to say.WHAT TO INCLUDEWhat the name is suited toAnything genuinely notable: length, clarity,... Writing a Simple Client Agreement What to put in writing.WHYVerbal arrangements are remembered differently by each party, and the... Writing a Simple Disaster Recovery Plan A page that saves hours.WHAT IT SHOULD CONTAINWhere backups are stored, and how to access themHow... Writing a Ticket That Gets Resolved Quickly The difference between a fast answer and three days of back-and-forth is usually the first... Writing Your Terms of Service The document that prevents disputes.WHY YOU NEED ONEWithout stated terms, every disagreement is... www or Non-www: Choosing and Sticking to It yourdomain.com and www.yourdomain.com are technically different addresses. Both should work, but... www Works but the Bare Domain Does Not, or Vice Versa One form resolving and the other not.THE CAUSEA missing record for one of them.Both need to... 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