Recovering control.
WHAT TO ESTABLISH
Do you control the domain? Do you control hosting? Do you have any access at all?
THE DOMAIN IS THE KEY
If you control the domain, you can point it anywhere.
Everything else is recoverable from that position.
IF YOU CONTROL THE DOMAIN BUT NOT HOSTING
Set up new hosting Restore from a backup, or rebuild Point the domain at it
IF YOU CONTROL HOSTING BUT NOT THE DOMAIN
You have the files. Attempt to recover the domain.
IF YOU CONTROL NEITHER
Establish who the registrant of record is.
Registrars have processes for disputed control.
WHAT MIGHT HELP
Evidence you paid for it Evidence of your business name Original correspondence
WHAT TO DO ABOUT CONTENT
If the site is live, you can copy the visible content.
An archive service may hold older copies.
WHAT TO ASK US
Open a ticket. We deal with this situation regularly.
