Common Ordering Mistakes Print

  • placingorderszillionkinghost, placing, domain, email, domainrenewal, migration, troubleshooting, billing, renewal, suspension
  • 0

The ones we see most often.

REGISTERING A DOMAIN YOU ALREADY OWN

Choosing "register a new domain" instead of "use a domain I already own". The registration fails and the order stalls.

A TYPO IN A DOMAIN NAME

Not reversible. Check character by character before paying.

ORDERING WHILE LOGGED OUT

Creates a second account under a different email, splitting your services. Log in first.

ORDERING A NEW PLAN INSTEAD OF UPGRADING

Creates a second account and a migration you did not need. Use Upgrade/Downgrade.

MISSING THE RENEWAL PRICE

Looking only at the introductory figure. Check the recurring amount in the cart.

FORGETTING THE PROMOTIONAL CODE

It cannot usually be applied afterwards. Enter it before paying.

USING AN EMAIL ADDRESS ON THE DOMAIN BEING HOSTED

When the account is suspended, the notice explaining why cannot reach you.

CHOOSING THE WRONG BILLING CYCLE

Fixable, but tidier to get right at the start.

PAYING BY TRANSFER WHEN URGENT

Manual verification takes time. Use a card if a deadline is close.


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