Someone is pretending to be you.
WHAT IT LOOKS LIKE
A cloned website at a similar domain Fake social accounts using your name and photographs Someone collecting payments claiming to be you Your product images used by another seller
IMMEDIATE ACTIONS
Gather evidence: screenshots, URLs, dates
Report to the platform, or to the host of the cloned site Tell your customers publicly, on your own channels Warn customers who may have been contacted
TELLING CUSTOMERS
State your genuine domain, your genuine social accounts, and your genuine payment methods.
Say explicitly that you will never ask for payment to a different account by message. That one sentence prevents the most damaging version.
REPORTING A CLONED SITE
Identify the host and report it. Most hosts act on clear evidence of impersonation.
If you need help identifying a host, open a ticket and we will advise.
PREVENTING IT
Register obvious domain variants Keep your social profiles active, so the genuine one is obvious Publish your genuine channels clearly on your site
