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Choosing and Using Practice Management Systems Software for the practice.WHAT A SYSTEM SHOULD DORegister and identify patients reliably Record... Handling Patient Billing and Collection Getting paid for care.WHAT MAKES IT DIFFICULTCare is frequently provided before payment is agreed... Handling Patient Consent Permission for care.WHY IT MATTERSCare provided without valid consent may be unlawful, and... Healthcare Practice Management: Everything That Matters, Briefly The whole category in one page.ESTABLISH FACILITY CATEGORY AND PREMISES REQUIREMENTS BEFORE... Managing Appointments and Patient Flow Using capacity well.WHAT DETERMINES THROUGHPUTAppointment scheduling Waiting time Time per... Managing Clinical Risk and Incidents When something goes wrong.WHAT INCIDENTS INCLUDEHarm to a patient Near misses Medication errors... Managing Clinical Waste Disposing of what the practice produces.WHY IT MATTERSClinical waste is hazardous, regulated, and... Managing Health Facility Staff Clinical and support teams.WHAT ROLES TYPICALLY EXISTClinical practitioners Nursing staff... Managing Infection Control Preventing transmission in the facility.WHY IT IS FUNDAMENTALFacilities concentrate infection,... Managing Medical Consumables and Stock What the practice consumes.WHAT STOCK TYPICALLY INCLUDESConsumables: gloves, dressings, syringes,... Managing Medical Equipment Devices the practice depends on.WHAT TO ESTABLISH BEFORE BUYING ANY EQUIPMENTWhat volume... Managing Patient Experience What patients actually judge.WHAT PATIENTS ASSESSWhether they were treated with respect Whether... Managing Patient Records Information that is legally significant.WHAT RECORDS MUST DOSupport clinical care Evidence what... Managing Power and Utilities in Health Facilities Continuity that patients depend on.WHY IT IS CRITICALEquipment, refrigeration, lighting and... Marketing a Health Practice Attracting patients, appropriately.WHAT CONSTRAINS ITProfessional regulation on advertising by... Registering a Health Facility Permission to operate.WHAT IS TYPICALLY REQUIREDRegistration of the facility with the relevant... Running a Diagnostic Laboratory Testing as a business.WHAT DETERMINES VIABILITYTest volume Cost per test Turnaround time Accuracy... Understanding Healthcare Practice Economics How the numbers work.WHAT REVENUE COMES FROMConsultation fees Procedures Diagnostics Medicines... Understanding Healthcare as a Business Operations rather than clinical practice.WHAT THIS COVERSRegistration, premises, staffing,... Understanding Professional and Facility Regulation The bodies that oversee practice.WHAT REGULATES PRACTITIONERSProfessional councils for each... Working With Health Insurance Schemes Payment from third parties.WHAT SCHEMES PROVIDEPatient volume Predictable, if delayed,...

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