You can control which messages you and your contacts receive.
WHERE
Account > Contacts, for additional contacts, where each can be set to receive general, invoice, support, product or domain notifications.
Your own account receives everything by default, which is the right setting for a sole owner.
THE CATEGORIES
General. Announcements and service notices. Invoice. Invoices, reminders and payment confirmations. Support. Ticket replies. Product. Service-related notices such as suspension warnings. Domain. Renewal reminders and registry notices.
TYPICAL ARRANGEMENTS
- A sole trader: everything to one address.
- A small business: invoices also to the accountant, support also to the web developer.
- An agency managing client hosting: support to whoever handles technical work, invoices to whoever pays.
WHAT NOT TO SWITCH OFF
Invoice and product notifications. These carry the warnings that precede suspension. Silencing them means the first you know is the site being offline.
WHERE TO CHECK WHAT WAS SENT
Account > Email History holds every automated message sent, with its content and date.
