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Viewing articles tagged 'ftp'

Adding Custom Code Safely Functions and snippets.WHERE CODE GOESA child theme's functions file, or a code snippets... Auditing Who Has Access The regular review.HOW OFTENQuarterly.WHAT TO REVIEWEvery user account on your site Every FTP... Backing Up Files with FTP or File Manager Simple methods without special tools.USING FILE MANAGERcPanel > File Manager.Select... Brute-Force Attacks and How to Stop Them Brute forcing means trying password after password against a login page. Bots do this against... Building a Simple Security Routine Security is maintenance, not a project you finish. A short routine beats an occasional large... Cannot connect to FTP server File transfer refused or timed out.CHECK THE SETTINGSHost: your domain or the server... Changing Credentials After a Compromise What to change.WHAT TO CHANGEHosting account password Site administrator passwords, all of them... Changing Your cPanel Password Your cPanel password protects every file, database and mailbox on your account. Change it... Cleaning a Compromised Application Removing an infection properly.THE ORDEROpen a ticket so we can check the account... Cleaning a Hacked Website Step by Step Work in this order. Cleaning while the site is still being re-infected wastes the effort.1.... Common FTP Problems When the connection fails.CANNOT CONNECT AT ALLCheck the address, username and password Check the... Common Protocols You Will Encounter What each is for.HTTP AND HTTPSWeb traffic. HTTPS is the encrypted form, and what everything... Connecting to Your Hosting with FileZilla FileZilla is a free FTP client for Windows, macOS and Linux, useful when you are moving many... Connection reset by peer The connection was closed unexpectedly.WHAT IT MEANSThe other end terminated the connection... Creating and Managing FTP Accounts FTP accounts let you or a developer transfer files without handing over your full cPanel... Customising Your Shop Without Breaking It How to make changes that survive updates.USE A CHILD THEMEIf you edit theme files directly, the... Database Was Modified by an Attacker Recovering from a compromise affecting data.WHAT IT LOOKS LIKESpam links injected into post... Destination folder already exists Installing something that is partly there.WHAT IT MEANSWordPress tried to create a plugin or... Diagnosing a Blank Page The white screen.WHAT IT MEANSA fatal PHP error with error display disabled.The server produced... Diagnosing a Plugin Conflict Finding the culprit.THE SYMPTOMSomething stops working, usually after installing or updating a... ERR_CONNECTION_REFUSED The server actively refused the connection.WHAT IT MEANSSomething responded, and it said no.... ERR_CONNECTION_TIMED_OUT The browser could not reach the server at all.WHAT IT MEANSNo response. This is a network-level... Firewall Blocks Explained The server firewall blocks addresses showing patterns associated with attack.WHAT TRIGGERS A... Free Website Migration to ZillionKingHost We will move your existing website to us at no charge. For anything business-critical, this is... FTP and SFTP Encryption Transferring files securely.PLAIN FTPSends your username and password unencrypted. Anyone on the... Getting Access to a Client's Hosting Safely Doing this properly protects both of you.WHAT TO ASK FORTheir own cPanel credentials, ideally... Giving a Developer Access Safely Handing over your main cPanel login gives one person total control of every site, mailbox and... Giving Access to Contractors Temporary access.WHAT TO GIVEThe minimum needed for the work Their own account, not yours... Hidden Files and Why They Matter Files you cannot see by default.WHAT THEY AREFiles whose names begin with a full stop.The most... Hosting Account Security Checklist Work through this list once, and re-check it every few months. Most compromised accounts we deal... HTTPS and Encrypted Connections Protecting data in transit.WHAT HTTPS DOESEncrypts traffic between visitor and server.WHAT THAT... I Deleted Files by Accident Recovering from a mistake.STOP FIRSTDo not continue working. Further changes make recovery harder... Installation failed: could not create directory WordPress could not write during an update or install.WHAT IT MEANSThe file system refused a... Installing a Plugin Safely Before you click activate.BEFORE INSTALLINGBack up Check it is maintained Check reviews Know what... IP Blocking and Your Own Address The firewall blocks addresses that behave suspiciously, and sometimes that is yours.WHY YOU MIGHT... Keeping Your Origin Address Private If you use a proxy service, the protection depends on the origin staying unknown.HOW ORIGIN... Malware detected in your account A scanner found something.WHAT IT MEANSEither our server-side scanning or ImunifyAV identified... Onboarding and Offboarding Access Starting and ending.WHEN SOMEONE JOINSCreate individual accounts Give the minimum access needed... Order Confirmation Emails and What They Contain Two different messages arrive after an order.THE ORDER CONFIRMATIONConfirms what you ordered, the... Preventing It Happening Again Closing the loop.WHAT TO DO IMMEDIATELYUpdate everything Remove anything unmaintained Remove... Preventing Reinfection Why cleaned sites get compromised again.THE FOUR CAUSESA backdoor was missed. Attackers plant... Protecting Against Brute-Force Attacks Automated password guessing against every exposed service.WHAT IS TARGETEDSSH, control panel... Protecting Data in Transit Information moving.WHEN DATA MOVESBetween you and a website In email When transferring files When... Protecting Your Origin Server Address Preventing Cloudflare being bypassed.THE PROBLEMIf an attacker learns the address of our server,... Protocols and Ports: Everything That Matters, Briefly The summary.WHAT A PORT IS FOROne address, many services. The port says which service a... Proxied Versus DNS Only The single most important setting.THE ORANGE CLOUDIn the Cloudflare DNS panel, each record has a... Recovering From a Plugin That Broke Your Site Getting back in.THE SYMPTOMA blank page, or a fatal error, or no admin access.THE FASTEST... Reseller Account Security Protecting what you are responsible for.WHY IT MATTERS MORE FOR YOUA compromise of your reseller... Reseller Account Security Checklist Your account holds access to every client you host. Treat it accordingly.YOUR ACCESSLong, unique... Revoking Access When Staff or Contractors Leave Old credentials that were never revoked are a frequent route into hosting accounts, sometimes... Securing the Computer You Manage Your Site From Server-side security cannot protect you from malware on your own machine. If your laptop is... Securing the Devices You Log In From The other half of access security.WHY IT MATTERSYour accounts are only as secure as the device... Securing Your Own Computer Where credentials are stolen.WHY IT MATTERSYour site is only as secure as the machine you... Server and Account Terms What you see in cPanel.PUBLIC_HTMLThe folder whose contents are served publicly on your main... Setting Up an FTP Client Connecting for the first time.WHAT TO ENTERHost: your domain or the server addressUsername: your... SSL for Webmail and cPanel Access The control panel connections are secured too.WEBMAILReached at yourdomain.com/webmail once the... The Site Ahead Contains Malware A browser or search engine security warning.WHAT IT MEANSMalicious content was detected on your... Too many connections or Too many concurrent sessions Connection limits reached.FOR FTPMost clients open several simultaneous connections. Reduce the... Too many failed login attempts An account is locked out.FOR CPANEL OR FTPRepeated failures block your IP address at the... Transferring Files to and from Your Server Getting data on and off.SCPCopies files over SSH. Simple and available everywhere. Good for... Transferring Website Files Moving the file content.WHAT TO MOVEEverything in the web root, and anything above it your... Understanding Your Welcome Email Your welcome email is the single most important message we send you. Save it somewhere you can... Upload failed or file too large File transfers refused.THROUGH THE APPLICATIONRaise upload_max_filesize and post_max_size in... Uploading and Updating a Static Site The publishing workflow.THE SIMPLE METHODBuild locally, upload the output by FTP.WHAT TO... Uploading Your Website Files public_html is the folder served to visitors. A file at public_html/about.html is reachable at... Using cPanel File Manager The browser-based option.WHEN IT IS BETTER THAN FTPA single edit Checking what is there... Using File Manager to Upload, Edit and Manage Files File Manager is the built-in file browser for your hosting account. It handles everything FTP... Using Git on Your Hosting Account Version control on the server.AVAILABILITYGit is available on most accounts with SSH access.... Viewing Visitor Statistics and Bandwidth cPanel includes several reporting tools under Metrics.THE TOOLSVisitors: the most recent requests... What FTP Is and When to Use It File transfer basics.WHAT IT DOESTransfers files between your computer and the server.WHEN TO USE... What to Check After Any Cloudflare Change A short verification routine.THE SITELoads over https with no warning Inner pages load Images... What to Do If Your Hosting Account Is Compromised Act in this order. Speed matters, because a compromised account is usually being used for... What to Do If Your WordPress Site Is Hacked Work through these steps in order. Do not skip step 1 — cleaning a site while it is still serving... What to Do in the First Hour Immediate steps.DO NOT PANICMost compromises are recoverable.STEP ONE: TAKE A BACKUPEven of the... Whitelisting Your Address for Access Where you need reliable access from a fixed location, an address can be whitelisted.WHEN THIS IS... Why Hacked Sites Get Reinfected A site cleaned but not hardened is usually compromised again within days. There are four usual... Why You Cannot Reach Your Own Site (Firewall Blocks) If your site loads for everyone else but not for you, your IP address has almost certainly been... WordPress Plugins: Everything That Matters, Briefly The whole category in one page.THE CORE PRINCIPLEEvery plugin must earn its place.Each adds code,... Working with a Team on One Hosting Account Several developers, one account.THE PROBLEMA single cPanel login shared between people means no... Your IP has been blocked The firewall refused your connection.WHY IT HAPPENSSeveral failed cPanel, FTP, webmail or email...
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