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Viewing articles tagged 'clientarea'

502 Bad Gateway The server received an invalid response from an upstream process.WHAT IT MEANSSomething between... A DNS Reference Card The essentials on one page.FIND YOUR NAMESERVERSClient Area > Services > My Services, or... A Monthly Client Area Routine Ten minutes a month prevents most of what goes wrong.CHECK THE DASHBOARDUnpaid invoices, tickets... A Monthly Rewards Routine Two minutes a month is all this needs.WHAT TO CHECKYour current balance, and whether it meets the... A Realistic First Ninety Days as an Affiliate What to actually do, in order.WEEKS ONE AND TWOJoin and copy your link Read the terms properly,... Account Credit and How It Is Applied Credit is a balance held on your account that is used automatically against future invoices.WHERE... Adding a Service to an Existing Account Buying more.HOWLog in to the Client Area first, then order.That adds the new service to your... Adding Funds and Using Account Credit Where the option is available, Billing > Add Funds lets you deposit an amount in advance.WHY... Affiliate Account Security Your affiliate account is part of your Client Area account and deserves the same protection.THE... Affiliate Commissions and Payouts If you participate in our affiliate programme, commissions are tracked in the Client Area.WHERE... Affiliate Programme Changes and Notices Terms, rates and conditions can change.HOW YOU WILL BE TOLDMaterial changes are notified through... Affiliate Programme Terms: What to Read The terms govern everything. Read them once properly.WHAT TO LOOK FORThe commission rate, and... Affiliate Support: Where to Ask Affiliate questions go to a ticket like any other.WHAT TO ASK ABOUTWhether a promotional method... After Ordering: A First-Week Checklist Work through this in the first week and most later problems do not happen.DAY ONESave the welcome... Aggregate and Summary Tables Precomputing for speed and cost.WHAT THEY ARETables holding pre-aggregated results at a coarser... Aggregation and Grouping Summarising data.WHAT GROUPING DOESCollapses rows sharing values into one row per... Analytics Engineering: Everything That Matters, Briefly The summary.THE WORK IS ENCODING BUSINESS DEFINITIONSGetting them wrong is invisible until... Another update is currently in progress WordPress thinks an update is running.WHAT IT MEANSA lock left behind by an interrupted... Applications and Industries: Everything That Matters, Briefly The summary.NEVER CONNECT TO SAFETY OR CONTROL SYSTEMS IN A WAY THAT CAN AFFECT THEMRead-only... Applying Account Credit Using a balance on your account.WHAT ACCOUNT CREDIT ISA balance held on your account, from an... Backup Considerations for Membership and Subscription Sites Recurring relationships complicate recovery.WHAT IS AT RISKMember accounts and access levels... Backup Considerations for Online Shops Where data loss costs money directly.WHY SHOPS ARE DIFFERENTThe database changes constantly.... Briefly unavailable for scheduled maintenance The site is stuck in maintenance mode.WHAT IT MEANSWordPress creates a file called .maintenance... Broken Functionality After Enabling Cloudflare Things that stop working.THE USUAL CULPRITSRocket Loader, which changes when scripts execute... Building a Useful Dashboard A summary people read.WHAT A DASHBOARD IS FORShowing current state at a glance.WHAT IT IS NOT... Building Reliable Dashboards Reports people can trust.WHAT MAKES A DASHBOARD FAILNumbers that disagree with other sources... Business Intelligence and Reporting Platforms Turning data into information.WHAT THEY PROVIDEConnection to several data sources Modelling and... Buying for a Business Rather Than Yourself Getting the details right.USE THE BUSINESS NAMEWhen registering your account, enter the business... Buying Gifts and Redeeming a Gift Gift purchases.REDEEMING A GIFTIf you have received a gift code, there is a redemption option in... Cancelling a Service from the Client Area Cancellation is requested through the Client Area, not by simply not paying.BEFORE YOU CANCELTake... Cannot access cPanel The control panel will not load.TRY THE ALTERNATIVESThrough the Client Area: Services > My... Changes to Pricing and Terms Prices and terms occasionally change. Here is how that is handled.WHY PRICES CHANGERegistry price... Changes to the Rewards Program The programme is adjusted from time to time. This is expected rather than exceptional.WHAT MAY... Changing Nameservers at Your Registrar The mechanics.FOR DOMAINS REGISTERED WITH USClient Area > Domains > select the domain >... Changing the Payment Method on File An expired or changed card is a common cause of failed renewals, and the failure looks exactly... Changing Your Account Details Keeping your information current.WHEREClient Area > Account Details, or the equivalent... Changing Your PHP Version for WordPress Newer PHP versions are faster and more secure. Older ones are eventually retired and stop... Checking Whether It Is a Known Issue Before spending time diagnosing.CHECK OUR ANNOUNCEMENTSClient Area > Announcements and Network... Checking Your Rewards History The history shows how your balance was arrived at.WHEREClient Area > Rewards. The activity or... Checking Your Service Usage from the Client Area You do not need to open cPanel to see where you stand.WHEREServices > My Services > click... Choosing Analytics Tools What to use.WHAT MOST SMALL BUSINESSES NEEDA spreadsheet, and the reporting built into systems... Choosing Between Hosting Plans Which one suits.WHAT DISTINGUISHES THEMDisk space Bandwidth The number of websites you can host... Choosing the Right ZillionKingHost AI Plan What suits your use.WHAT TO CONSIDERHow much you will actually use it How many people need access... Cloudflare Analytics and What It Tells You Reading the dashboard.REQUESTSTotal, and the proportion served from cache.A high cache hit ratio... Cloudflare and Our Support What we can help with.WHAT WE CAN HELP WITHWhether our server is responding correctly Certificate... Cloudflare Origin Certificates A certificate issued by Cloudflare for the connection between Cloudflare and your server.WHAT IT... Cloudflare Says the Site Is Fine and It Is Not When the dashboard disagrees with reality.THE SITUATIONCloudflare reports normal operation, and... Cloudflare SSL Modes Explained Four settings, and choosing wrongly breaks the site.OFFNo encryption between visitor and... Cloudflare Terminology Explained The words in the dashboard.ZONE: a domain added to Cloudflare, with its own records and... Combining Batch and Streaming Architectures using both.WHAT THE TENSION ISStreaming provides freshness; batch provides... Common Client Area Questions Answered The questions we are asked most often, with short answers.Why can I not log in to cPanel with my... Common Rewards Program Misunderstandings The assumptions that cause queries."REWARDS ARE CASH"They are redeemable value against our... Communicating Downtime and Maintenance to Clients How you communicate during an incident determines whether clients remember it at all.DURING AN... Configuring Paystack or Flutterwave Nigerian payment gateways.WHAT YOU NEEDAn account with the provider Business verification... Confirming Payment Received Before you treat it as paid.THE RULEConfirm funds in your own account.Never on a... Connected Agriculture Devices on farms.WHAT IT MONITORSSoil moisture and temperature Weather at the field Water flow... Cost Management in Data Platforms Controlling spend.WHAT DRIVES COSTCompute for queries and processing Storage Data transfer... Creating a Client Area Account You need an account before you can order anything, and it is created as part of your first order... Decommissioning a VPS Safely Shutting down a server properly.BEFORE ANYTHING ELSETake a final full backup and verify it opens... Dedicated IP Addresses A dedicated IP assigns your account its own address rather than sharing one with other accounts... Defining the Problem Before Solving It Framing.WHAT PEOPLE USUALLY START WITHA solution. "We need a dashboard."WHAT TO ESTABLISH... Designing Dashboards Showing status at a glance.WHAT A DASHBOARD IS FORAnswering a small number of questions... Designing for Business Intelligence Tools Modelling for how tools query.WHAT REPORTING TOOLS DOGenerate queries from user interactions with... Diagnosing Webhook Problems When orders do not update.CHECK THE URLCompare what your plugin specifies against what is in the... Disabling the WordPress Theme and Plugin File Editor The built-in editor under Appearance and Plugins lets anyone with administrator access write PHP... Do Rewards Expire? Check your Rewards dashboard, because this can change and it matters.WHERE TO LOOKClient Area... Domain Contact Details and Why They Matter A domain carries its own contact records at the registry, separate from your Client Area... Domain Privacy and Protection Options Optional extras at registration.ID PROTECTIONWhere available for the extension, this replaces... Domain Privacy Protection WHOIS records for many extensions are publicly searchable, exposing the registrant's name,... Editing, Pausing and Removing Listings Managing what is published.WHAT YOU CAN CHANGEPrice and description, in most cases.WHAT YOU... Email Marketing Terminology The words in the dashboard.LIST or AUDIENCE: your subscribersSEGMENT: a defined subset of the... Enabling and Using SSH Access SSH gives you command-line access to your account, useful for WP-CLI, Composer, Git and large... Enabling Two-Factor Authentication on Your Accounts Two-factor authentication (2FA) means a stolen password alone is not enough to get in. It is the... Enabling Two-Factor Authentication on Your Client Area Anyone with your billing login can reach your services, your domains and your cPanel. Protect... ERR_CONNECTION_TIMED_OUT The browser could not reach the server at all.WHAT IT MEANSNo response. This is a network-level... Error 521: Web Server Is Down Cloudflare could not connect to us.WHAT IT MEANSOur server refused the connection, or is not... Every Way to Order, Summarised Routes to placing an order.THROUGH THE WEBSITEzillionkinghost.com, using the navigation... Features That May or May Not Be Enabled Why some options are not visible.WHAT TO UNDERSTANDThe marketplace includes features that are... Finding and Using Your Referral Link Your link is unique to you and is how referrals are attributed.WHERE IT ISClient Area >... Finding Your Login Details After Ordering Where everything is.YOUR WELCOME EMAILSent after your service is set up. It contains:Your cPanel... Finding Your Way Around The main areas.BROWSEAll current listings, with filters and sorting.Where most buyers... Finding Your Way Around the Client Area Everything is reachable from the main menu.THE DASHBOARDShows active services, unpaid invoices,... Fixing "Another Update Is Currently in Progress" WordPress sets a database lock while updating core and clears it when finished. An interrupted... Fixing "Briefly Unavailable for Scheduled Maintenance" WordPress creates a file named .maintenance in the root while it updates, and deletes it when... Flutter Web and Desktop Targets Beyond mobile.WHAT FLUTTER WEB PRODUCESA web application rendering through the browser's drawing... Free SEO Tools Worth Using What you actually need, at no cost.ESSENTIALGoogle Search Console: what queries bring you... Frequently Asked Rewards Questions Short answers to the common ones.Does joining cost anything? No.How many points do I earn per... Getting a Quote Before Ordering Useful where procurement requires documentation, or where the requirement is not... Getting Access to a Client's Hosting Safely Doing this properly protects both of you.WHAT TO ASK FORTheir own cPanel credentials, ideally... Getting Help with a Billing Question Billing questions are answered fastest through the Client Area.HOW TO ASKLog in and open a ticket... Getting Help With the Marketplace Support.WHAT SUPPORT CAN HELP WITHAccount and access problems A sale that has stalled A payment... Getting Notified: Alerts and Emails Staying informed.WHAT YOU ARE NOTIFIED ABOUTBids on your listings Being outbid Auctions you are... Getting Support for Your Online Business Who to ask about what.FOR HOSTING, DOMAINS AND EMAILUs. Open a ticket in the Support department... Getting the Most From the Programme A short list of what actually helps.JOIN EARLYRewards are not normally backdated. Joining costs... Getting the Most Out of Your Client Area A short summary of everything worth doing once.SET IT UP PROPERLYContact email on a domain we do... Handling Customer Enquiries About Orders Most shop support is the same few questions.THE COMMON ONESWhere is my order? Can I change the... Handling Failed and Pending Payments When payment does not complete.WHY ORDERS SIT PENDINGThe customer abandoned at the payment step... Handling Questions From People You Referred People who act on your recommendation sometimes come back to you with questions.WHAT TO DOFor... Handling Refunds and Disputes When money goes back.REFUNDINGThrough your gateway dashboard, or through your shop platform where... High server load or Load average warnings Reports of load on the server.WHAT IT MEANSThe server is busier than usual. Brief spikes are... How Commission Is Calculated The rate and basis are set out in the programme terms.THE GENERAL SHAPECommission is calculated... How Long a Sale Takes Timescales.FOR A NAME HELD WITH USFastest. Payment and an internal move.FOR A NAME HELD... How Long Account Setup Takes Most hosting accounts are provisioned automatically within a few minutes of payment clearing.THE... How Rewards Are Earned Rewards accrue against qualifying activity on your account.TYPICAL EARNING ACTIVITYPaying... How to Add an Addon Domain An addon domain hosts a completely separate website on the same cPanel account, with its own... How to Buy Additional Disk Space or Bandwidth Extending your plan.WHEN YOU NEED ITYour account is approaching its disk limit You are exceeding... How to Buy Pro Membership Enhanced account features.WHAT IT ISA membership offering additional features and benefits on... How to Install and Activate a WordPress Theme Your theme controls how the site looks. WordPress ships with a default theme, and thousands of... How to Join the Rewards Program Joining takes a minute and costs nothing.HOWLog in to your Client Area.Open the Rewards... How to Log In to cPanel There are two ways to reach cPanel for your ZillionKingHost account.METHOD 1 - VIA THE CLIENT... How to Order a Dedicated IP It is an add-on to an existing service.ORDERINGClient Area > Services > My Services >... How to Redeem Your Rewards Redemption converts your balance into value against your account.HOWClient Area > Rewards.... How to View and Pay an Invoice All invoices live in your Client Area, whether or not the email reached you.VIEWING INVOICESLog... I Did Not Receive My Welcome Email Login details missing.CHECK YOUR SPAM FOLDERThe most common explanation.CHECK THE ADDRESSConfirm... I Overwrote the Live Site with a Staging Copy A common and painful mistake.WHAT HAPPENEDA push-to-live operation, or a manual copy, replaced... Installing WooCommerce WooCommerce is a free plugin that turns WordPress into a shop.INSTALLING ITPlugins > Add New,... Installing WooCommerce and Setting Up an Online Store WooCommerce turns WordPress into a full online store. Set aside an hour for the initial... Invoices and Records Your paperwork.WHAT YOU RECEIVEAn invoice for each purchase A record for each sale, showing the... Issuing Refunds and Handling Returns Handle these well and customers come back anyway.REFUNDING IN WOOCOMMERCEOpen the order and click... Joining the Affiliate Programme Joining takes a minute.HOWLog in to your Client Area.Open the Affiliates section.Activate your... Keeping Payment Records What to retain.WHAT TO KEEPTransaction records from your gateway Settlement records Order records... Keeping Records Outside the Client Area The Client Area holds your account with us. Keep your own copy of the things you would need if... Keeping Records That Matter What to record and where.WHAT TO RECORDEvery sale: date, item, amount, customer, payment... Keeping Track of Renewal Dates Most avoidable outages come down to a date nobody was watching.WHERE THE DATES AREServices >... Keeping Your Billing Contact Details Current Out-of-date contact details are behind a large share of the avoidable problems we see.WHAT TO... Keeping Your Client Area Account Secure This account controls your services, your domains and your billing. Secure it accordingly.THE... Listing a Domain You Hold With Us The simplest case.WHAT YOU NEEDThe domain in your ZillionKingHost account.HOW TO LIST ITFrom your... Logging In to Your Client Area The Client Area at https://zillionkinghost.com/billing/ is where you manage services, invoices,... Managing DNS Records in Cloudflare Where your records now live.THE IMPORTANT POINTOnce Cloudflare's nameservers are in use, the DNS... Managing Domains in Your Client Area What you can do.WHEREClient Area > Domains.WHAT YOU CAN MANAGENameservers Registrant contact... Managing Multiple Servers When one server becomes several.WHAT CHANGESConfiguration drift: servers that started identical... Managing Multiple Services on One Account Several hosting packages, domains and add-ons can sit under one Client Area login.SEEING WHAT YOU... Managing Saved Payment Methods Billing > Payment Methods holds the cards used for automatic renewals.ADDING A CARDAdd the... Managing Your Domains Domains > My Domains is separate from hosting and needs its own attention.WHAT YOU SEEEach... Monitoring Data Pipelines Knowing they worked.WHAT TO MONITORWhether each run completed Duration, against normal Row counts... Monitoring Your VPS Knowing the state of your server before someone else tells you.WHAT TO MONITORAvailability: is... Moving a WordPress Site to a New Domain Name Changing domain means updating the URLs stored throughout the database, not just the files. 1.... Moving Nameservers to Cloudflare The switch itself.BEFORE SWITCHINGEvery record reviewed and correct in Cloudflare Proxy states... Multiple Accounts and the Programme One person or business should hold one Client Area account.WHYServices split across accounts earn... My Developer Disappeared The person who built and held everything is gone.WHAT YOU MAY NOT HAVEHosting account credentials... My Hosting Provider Had an Outage When the problem is ours.WHAT TO CHECK FIRSTClient Area > Announcements and Network Issues. If... My Order Is Pending or Not Set Up Waiting for activation.CHECK THE STATUSClient Area > Services. The status shows Pending,... Opening a Support Ticket Tickets from inside the Client Area are answered fastest, because you are identified... Orchestration and Operations: Everything That Matters, Briefly The summary.NEVER WRITE A TASK THAT IMPLICITLY USES THE CURRENT DATEIt cannot be backfilled, and... Order Statuses Explained What each status means.PENDINGOrdered but not provisioned, usually awaiting payment... Ordering Add-ons for Your Hosting Add-ons extend an existing service and are billed alongside it.WHAT IS TYPICALLY... Ordering an SSL Certificate Free AutoSSL covers almost every site. Order a paid certificate only where there is a specific... Ordering and Provisioning a VPS What happens between paying and having a server.BEFORE ORDERINGDecide managed or unmanaged Decide... Ordering as a New Customer Versus an Existing One Two paths at checkout.NEW CUSTOMERAt checkout, choose the New Customer option and enter your... Ordering Hosting and Transferring a Domain Moving both to us.THE APPROACHYou can order hosting and transfer the domain in the same order.At... Ordering on Behalf of Someone Else Paying for a service that will belong to another person needs deliberate handling.THE... Orders Stuck on Pending Payment Payment succeeded at the gateway but the order never updated.THE USUAL CAUSEThe gateway's webhook... Paid SSL Certificates Free AutoSSL suits almost every site. Occasionally a paid certificate is genuinely required.WHEN... Paying for Someone Else's Service, or Having Someone Else Pay Yours Web designers paying for a client's hosting, or a client paying an invoice raised to an agency,... Payment Fees and What They Cost You Understanding the margin.WHAT YOU PAYGateway fees are typically a percentage of the transaction,... Payment Methods We Accept The methods available to you appear in the dropdown when you open an invoice.TYPICALLY... Payment succeeded but order still pending Money taken, order not updated.WHAT IT MEANSThe gateway charged the customer and your site never... Payment, Transfer and Completion: Everything That Matters, Briefly The summary.HOW THE MONEY IS HELDThe buyer pays, the funds are held, the transfer is arranged,... Placing an Order from the Client Area Ordering follows the same sequence for every product.THE STEPSUse the Order menu and choose the... Pointing Your Domain at Your Hosting A domain and hosting are two separate products. The domain must be told which server holds the... Pointing Your Domain at Your ZillionKingHost WordPress Site Your site will not load until your domain's nameservers point at the server your hosting account... Presenting Device Data Interfaces for operators.WHAT USERS NEED TO SEECurrent status, immediately What requires... Protecting wp-admin with cPanel Directory Privacy Directory Privacy adds a server-level password prompt in front of a folder. Placing it on... Providing a Client Area Where clients manage their account.WHAT IT PROVIDESInvoices and payment Service details A support... Purging the Cloudflare Cache Clearing stored copies.WHEN YOU NEED TOAfter changing a stylesheet or script After updating an... Reading Announcements and Service Notices Support > Announcements carries the notices worth reading rather than deleting.WHAT APPEARS... Receiving Your Sale Proceeds Getting paid as a seller.WHEN YOU ARE PAIDAfter the transfer confirms.Not at the point the buyer... Recognising Phishing Emails That Pretend to Be Us Attackers send convincing emails claiming to be from your hosting provider, hoping you will type... Recovering from a Failed Promotion or Sales Spike When a busy period goes wrong.IF THE SITE WENT DOWNCheck whether it was resource limits, which... Referral Rewards Where the programme includes referrals, introducing a new customer can earn rewards.HOW IT... Referrals and Rewards Where enabled.WHAT THEY ARESchemes recognising sellers and buyers who bring others or who are... Registering a Domain With Us Registration is part of an order, or can be added at any time.REGISTERING ONESearch for the name... Registering Multiple Domains at Once Buying several names.WHY YOU MIGHTRegistering .com and .com.ng for the same name Defensive... Renewals, Expiry and Grace Periods Hosting and domains renew on their own cycles. Missing either has consequences, and they... Reporting a Rewards Discrepancy If the figures do not match what you expected, here is how to raise it.FIRST, CHECK YOURSELFRead... Reporting and Analytics in ERP Getting information out.WHAT STANDARD REPORTS PROVIDEFinancial statements Ageing of receivables... Reporting and Dashboards for Customers Showing them their own data.WHAT CUSTOMERS WANTAnswers to specific questions they already... Requesting a Custom or Proforma Invoice Businesses and institutions frequently need paperwork in a particular form before they can... Requesting a Payout Once available commission reaches the minimum, you can withdraw it.HOWClient Area >... Requesting a Quote Before Ordering Organisations frequently need a quotation before they can raise a purchase order.HOW TO REQUEST... Restoring Files and Databases with JetBackup JetBackup holds scheduled server-side backups of your account and lets you restore them... Rewards and Account Transfers If an account changes hands, the balance needs consideration.THE POSITIONA rewards balance is... Rewards and Promotional Pricing Discounted orders may earn differently.WHYRewards are typically calculated on the amount actually... Rewards and Reseller Accounts How the programme applies if you hold a reseller package.WHAT TYPICALLY EARNSYour own payments to... Rewards and Your Account Standing Participation depends on the account being in good standing.WHAT THIS TYPICALLY MEANSInvoices... Rewards for Businesses With Multiple Services Customers with several services accumulate fastest, and have most to organise.THE... Rewards for Long-Term Customers Where the programme recognises tenure, continuity itself earns.WHAT THIS TYPICALLY MEANSLonger... Rewards on Domain Purchases Domains often sit differently in loyalty programmes.WHYDomain registrations carry a registry fee... Rewards Program and Taxes How rewards are treated depends on your circumstances.WHAT WE CAN TELL YOUWhat rewards you... Rewards Program Support: Where to Ask Programme questions go to a ticket like anything else.WHAT TO ASK ABOUTWhether a purchase... Rewards Program Tiers Where the programme operates tiers, your standing affects what you earn.HOW TIERS TYPICALLY... Rewards Program: Summary and Checklist Everything worth knowing, in one place.WHAT IT ISA way to earn value back on qualifying activity,... Rewards When You Cancel a Service Cancelling affects earning and may affect your balance.WHAT HAPPENS TO EARNINGRewards accrue on... Scaling an IoT Backend Growing with the fleet.WHAT GROWSMessage volume, linearly with devices Storage, continuously... Scheduled Maintenance and How We Notify You Servers need occasional maintenance: security patches, kernel updates, control panel upgrades and... Securing Your cPanel Account with Two-Factor Authentication Two-factor authentication adds a one-time code from your phone on top of your password. Anyone... Seller Tools and Your Dashboard Managing your selling.WHAT THE DASHBOARD PROVIDESYour listings and their status Offers awaiting... Selling a Domain Through ZillionKingHost Listing a domain you own.WHEREzillionkinghost.com/billing/index.php?m=domain_auctionWHAT YOU CAN... Setting Up Automatic Payments Avoiding missed renewals.WHYA missed renewal suspends your hosting or, worse, lapses a... Setting Up Automatic Renewal Auto-renewal charges your saved payment method when an invoice becomes due, so a service never... Setting Up Billing Getting paid reliably.THE OPTIONSManual invoicing, which works for the first few clients A... Setting Up Flutterwave Similar process, different details.BEFORE STARTINGCreate and verify a Flutterwave account, with a... Setting Up Flutterwave in WooCommerce Similar process, with its own details.BEFORE STARTINGCreate and verify a Flutterwave account,... Setting Up Paystack The steps in order.BEFORE STARTINGCreate a Paystack account and complete their business... Setting Up Paystack in WooCommerce The steps, in order.BEFORE STARTINGCreate a Paystack account and complete their business... Settlement, Payouts and Cash Flow When the money actually arrives.HOW IT WORKSA customer pays. The gateway holds the funds, deducts... SSL for Webmail and cPanel Access The control panel connections are secured too.WEBMAILReached at yourdomain.com/webmail once the... Starting With a Question, Not a Tool The right sequence.WHAT PEOPLE DOBuy a tool, connect data, build a dashboard, and look at it... Switching DNS and Going Live The moment of change.BEFORELower TTLs a day in advance Confirm the new site is fully tested... Tax and Business Invoicing Tax treatment depends on your location and status, and on ours. This article is general guidance,... Tax and Your Affiliate Earnings Affiliate commission is income, and how it is treated depends on your circumstances.WHAT WE CAN... Tax on Marketplace Sales Amounts and records.WHAT MAY APPLYTax, depending on your position and the settings in force.WHERE... Test Mode and Going Live The switch that matters.WHY TEST MODE EXISTSTo complete the full flow without real money.HOW TO... Testing Payment Integrations The part where mistakes cost money.USE TEST MODEEvery gateway provides test credentials and test... Testing Your Checkout Properly The test that matters most.WHY IT MATTERSA checkout that fails silently costs every sale.You will... The Marketplace: Everything That Matters, Briefly The whole category in one page.HOW IT WORKSSellers list, buyers buy, bid or offer. Payment is... This Site Can't Be Reached The general browser message when connection fails.WHAT IT MEANSNothing specific. Click for... Three Ways to Install a WordPress Plugin Plugins add features to WordPress. There are three installation methods, and the right one... Tools and Optional Features: Everything That Matters, Briefly The summary.WHY SOME OPTIONS ARE MISSINGAnything that spends money, changes who sees what, or... Tracking Which of Your Pages Produce Referrals The affiliate dashboard shows totals, not sources. To know which content works, track on your... Transferring a Domain Away from Us We do not obstruct transfers out. Here is the process.WHAT YOU NEED FROM USClient Area >... Transferring a Domain to Us Transferring consolidates your domains where your hosting is, and usually adds a year to the... Transferring Your Client Area Account to Someone Else Selling a business or handing services to a client requires a formal change, not a shared... Turnstile and Bot Verification Cloudflare's alternative to a captcha.WHAT IT ISA verification widget for forms, confirming a... Two-Factor Authentication on Server Access Adding a second factor where passwords remain.WHERE IT APPLIESControl panel logins: cPanel, WHM... Understanding Billing Cycles Each service has a billing cycle, which determines how often it renews and is invoiced.TYPICAL... Understanding Data Analytics: Everything That Matters, Briefly The summary.WHAT IT ACTUALLY ISUsing the information your business already produces to answer... Understanding Marketplace Fees What it costs.FOR BUYERSYou pay the price agreed: the listed price, your winning bid, or your... Understanding Pending and Available Rewards Rewards may pass through two states before you can use them.PENDINGEarned but not yet cleared.... Understanding Power BI Reporting and analysis.WHAT IT PROVIDESConnecting to data sources Transforming and modelling data... Understanding Renewals Keeping services active.WHEN INVOICES ARE ISSUEDIn advance of the due date, so you have time to... Understanding Server Maintenance and Incidents Planning around them.SCHEDULED MAINTENANCEAnnounced in advance through the Client Area.Check... Understanding the Dashboard The dashboard is designed to answer "is anything wrong" at a glance.WHAT IT SHOWSActive services... Understanding Verification Requests We will sometimes ask you to prove who you are before acting. Here is why and what to expect.WHEN... Understanding Your Affiliate Dashboard Everything is in Client Area > Affiliates.WHAT IT SHOWSYour referral linkVisitors referred:... Understanding Your Welcome Email Your welcome email is the single most important message we send you. Save it somewhere you can... Updating Your Account Details Out-of-date contact details cause a large share of avoidable problems.WHEREAccount > Edit... Upgrading or Downgrading and How Proration Works Plans can be changed at any time, and the system calculates the price difference for you.MAKING... Upgrading or Downgrading Your Plan Plans can be changed at any time from the Client Area.HOW TO REQUEST A CHANGELog in at... Using Banners and Promotional Materials Where banners and assets are provided, they are in the Client Area.WHERE TO FIND THEMClient Area... Using Commission as Account Credit Taking commission as credit is often the most practical option.HOW IT WORKSThe commission is... Using Downloads in the Client Area Support > Downloads holds files we make available: guides, configuration templates, software... Using Google Documentation and Support Finding answers.WHAT THE DOCUMENTATION PROVIDESProduct overviews How-to guides Reference for... Using Rewards as Account Credit Credit is the usual redemption route and the most practical for most customers.HOW IT... Using the Affiliate Section If you take part in the affiliate programme, everything is tracked under Affiliates in the Client... Viewing and Replying to Support Tickets Support > Tickets holds every conversation, open and closed.THE STATUSESOpen. With us,... Viewing Visitor Statistics and Bandwidth cPanel includes several reporting tools under Metrics.THE TOOLSVisitors: the most recent requests... Watching Domains Following without committing.WHAT THE WATCHLIST DOESKeeps names you are interested in, and alerts... What a JavaScript Framework Is Applications that run in the browser.WHAT THEY DOBuild interfaces that update without reloading... What a Webhook Is and Why It Matters The most misunderstood part.WHAT IT ISA message the gateway sends your site when a payment... What Activity Qualifies for Rewards Your Rewards dashboard shows what currently qualifies and at what rate.TYPICALLY... What Data Analytics Means for a Small Business Scope and purpose.WHAT IT ISUsing the information your business already produces to answer... What Happens After You Order The sequence.FOR HOSTINGYou complete checkoutAn invoice is generatedYou pay, or the payment... What Happens If You Stop Hosting With Us You do not need to be a customer to be an affiliate.THE GENERAL POSITIONAffiliate participation... What Happens to Rewards If You Leave Plan for your balance before you cancel.IF YOU CANCEL ONE SERVICE AND KEEP OTHERSThe balance... What Happens to Your Domain If Hosting Is Cancelled Domains and hosting are separate products with separate billing, and cancelling one does not... What Is Excluded From the Programme Knowing the exclusions prevents wasted effort. Your dashboard shows the current... What Is Not Commissionable Knowing the exclusions prevents disappointment.TYPICALLY EXCLUDEDYour own orders, placed through... What Is ZillionKingHost AI? The platform, explained.WHAT IT ISAn AI assistant platform provided by ZillionKingHost,... What the Affiliate Programme Is The affiliate programme pays you commission for customers you refer to ZillionKingHost.HOW IT... What the Rewards Program Is The ZillionKingHost Rewards Program lets you earn value back on the money you already spend with... What the ZillionKingHost Domain Marketplace Is An introduction.WHAT IT ISA marketplace where domain names are bought and sold.Sellers list names... What to Do Before a Long Absence A fortnight away is long enough for a missed renewal to take a business offline.BEFORE YOU... What to Tell Clients About Nameservers The most frequent support question a reseller receives, and the easiest to prevent.PREPARE A... What Your Nameservers Should Be Pointing a domain at us.WHERE TO FIND YOURSClient Area > Services > My Services. Your... When Invoices Are Generated and Reminders Sent Invoices are raised in advance of the due date so you have time to arrange payment.THE CYCLEAn... When to Move Beyond Spreadsheets Recognising the limit.WHAT SPREADSHEETS DO WELLAd hoc analysis Modest volumes One person working... Where Do I Change This? Finding the right place.NAMESERVERSAt your registrar. Always.For domains with us, the Client Area... Where to Check for Known Issues Before opening a ticket about an outage, check whether we already know.CLIENT AREA... Where to Check the Current Programme Rules The Rewards section of your Client Area is the authority on what is currently in force.WHAT THE... Where to Find Your cPanel Login Details Three separate logins exist and they are frequently confused.THE THREEClient Area: billing,... Where to Find Your Rewards Balance Everything is in one place.WHEREClient Area > Rewards. The section shows your current balance,... Where to Get Help With an Order Different questions go to different places.BEFORE ORDERINGSales department ticket. Plan... White Labelling Your Hosting Removing the provider's branding.WHAT CAN BE BRANDEDNameservers, on your own domain cPanel, with... Who Can Use the Marketplace Access and eligibility.WHO CAN BROWSEAnyone can see public listings.WHO CAN BUYYou need a... Why We Ask for Verification Before Making Account Changes When you ask us to reset a password, change the registered email, unlock a domain or transfer... Why Your Balance Is Lower Than Expected The usual explanations, in order of likelihood.THE RATE CHANGEDPoint allocation is set by... Working as a Data Engineer The role in practice.WHAT THE WORK ACTUALLY ISBuilding and maintaining pipelines Investigating... Working with a Team on One Hosting Account Several developers, one account.THE PROBLEMA single cPanel login shared between people means no... Your IP has been blocked The firewall refused your connection.WHY IT HAPPENSSeveral failed cPanel, FTP, webmail or email... Your Marketplace Dashboard Where everything lives.WHAT IT SHOWSYour listings and their status Bids you have placed Offers... Your Reseller Welcome Email Save this message. It contains details you will need repeatedly.WHAT IT CONTAINSYour WHM username... Your Seller Profile What buyers see.WHAT IT ISA public page showing you as a seller and the names you have...
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