Requesting one.
READ THE POLICY FIRST
zillionkinghost.com/refundpolicy.html
It states what is refundable and in what circumstances.
WHAT IS GENERALLY NOT REFUNDABLE
Domain registrations and renewals. The registry charges us and it cannot be reversed. Setup fees, where applicable Some third-party products
HOW TO REQUEST
Open a ticket with your invoice number and the reason.
WHAT TO INCLUDE
The invoice number The service Why you are requesting a refund Your preferred refund method
HOW IT IS ISSUED
Usually to the original payment method, where possible.
Sometimes as account credit, depending on the circumstances and the payment method used.
TIMESCALES
Card refunds take time to appear, depending on your bank.
Bank transfer refunds are processed to the account you specify.
IF YOU ARE UNHAPPY WITH SOMETHING
Tell us before requesting a refund. Frequently the problem is fixable.
We would rather resolve it than lose you.
