Knowledgebase

Getting Help With the Marketplace Print

  • billing, clientarea, spam, domain, php, performance, troubleshooting, guide
  • 0

Support.

WHAT SUPPORT CAN HELP WITH

Account and access problems A sale that has stalled A payment or payout question A transfer that is not proceeding Reporting a listing

WHAT TO INCLUDE IN A TICKET

Your account The listing or sale reference Exactly what is happening What you have already checked

WHY THE REFERENCE MATTERS

Without it, the first reply is a request for it.

WHAT SUPPORT CANNOT DO

Value your domain Advise on whether to buy or sell Provide legal or tax advice Decide a disagreement about something never recorded

WHAT TO CHECK BEFORE OPENING A TICKET

Your dashboard, for anything awaiting your action Your spam folder, for notifications The stage the sale has reached

WHY

Most stalled sales are waiting on a step, and the dashboard says which.

WHERE TO ASK

zillionkinghost.com/billing/submitticket.php

WHAT SPEEDS IT UP

Stating what you already ruled out.


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