Knowledgebase

Using SMTP for Website Email Print

  • emaildeliverability, email, smtp, password, cpanel, spam, domain, plugins, woocommerce, troubleshooting
  • 0

Reliable sending from your site.

THE PROBLEM

Websites sending mail through the default server function are treated with suspicion.

Form notifications and order confirmations frequently land in spam.

THE SOLUTION

Send through an authenticated mail account instead.

WHAT YOU NEED

An email account on your domain Its password Your mail server settings from cPanel An SMTP plugin or configuration

WHAT TO ENTER

Server hostname Port Encryption Username and password

WHERE TO FIND THEM

cPanel Email Accounts, connect devices.

WHAT TO SET AS THE SENDER

The account you authenticate as.

A mismatch between the authenticated account and the stated sender causes failures.

WHAT TO USE

A dedicated account for the website, not your main one.

The password is stored in your site.

WHAT TO TEST

Send a test, then submit a real form and confirm delivery.

WHAT ELSE TO CONSIDER

For higher volume, a dedicated transactional mail service.


Was this answer helpful?
Back

Are you happy with your experience? Leave us a review on Trustpilot.


Trustpilot