Knowledgebase

What Changed? The Most Useful Question Print

  • domainrenewal, domain, ssl, plugins, cpanel, email, php, migration, filemanager, themes
  • 0

Errors follow changes.

THE QUESTION

What was different immediately before this started?

Almost every new error has an answer.

COMMON ANSWERS

A plugin or theme was updated A new plugin was installed The PHP version was changed A file was edited A migration happened A setting was changed A developer worked on the site Traffic increased

IF YOU DO NOT KNOW

Check what was recently modified. In File Manager, sort by last modified date.

Check the application's update history.

Check cPanel > Metrics > Errors for when entries began.

Check your own email for update notifications.

IF NOTHING CHANGED AT YOUR END

Something changed elsewhere: an external service, a third-party script, a certificate expiry, or a domain renewal.

Certificate expiry and domain expiry both produce sudden failures with no action from you.

THE HABIT WORTH BUILDING

Note what you change and when. A one-line record makes future diagnosis considerably faster.


Was this answer helpful?
Back

Are you happy with your experience? Leave us a review on Trustpilot.


Trustpilot