Once a year, spend ten minutes on this. It prevents most of the billing problems we see.
CHECK YOUR CONTACT DETAILS
Account > Edit Account Details. Is the email address current, and is it on a domain we do not host? Is the phone number right? Are the company details correct for your invoices?
CHECK YOUR PAYMENT METHOD
Billing > Payment Methods. Is the card still in date? Will it expire before your next renewal? Is it set as the default?
CHECK WHAT YOU ARE ACTUALLY PAYING FOR
Services > My Services and Domains > My Domains. Is every service still in use? Domains registered for a campaign years ago, staging packages, add-ons that solved a problem long since fixed: all of these renew quietly.
CHECK THE RECURRING AMOUNTS
The figure under Services > My Services is what will be invoiced next, not what you paid initially. If a promotional term has ended, this is where you find out before the invoice arrives.
CHECK YOUR RENEWAL DATES
Note them somewhere outside the system. If several fall awkwardly, ask us about aligning them.
CANCEL WHAT YOU DO NOT NEED
Deliberately, with backups taken, rather than by letting it lapse.
