Knowledgebase

Articles

A Monthly Rewards Routine Two minutes a month is all this needs.WHAT TO CHECKYour current balance, and whether it meets the... Changes to the Rewards Program The programme is adjusted from time to time. This is expected rather than exceptional.WHAT MAY... Checking Your Rewards History The history shows how your balance was arrived at.WHEREClient Area > Rewards. The activity or... Combining Rewards With Other Savings Rewards are one of several ways to reduce what you pay.THE OTHERSLonger billing cycles, which... Common Rewards Program Misunderstandings The assumptions that cause queries."REWARDS ARE CASH"They are redeemable value against our... Do I have to sign up? No. Your rewards account is created automatically. Just visit the Rewards Program page in your... Do Rewards Expire? Check your Rewards dashboard, because this can change and it matters.WHERE TO LOOKClient Area... Frequently Asked Rewards Questions Short answers to the common ones.Does joining cost anything? No.How many points do I earn per... Getting the Most From the Programme A short list of what actually helps.JOIN EARLYRewards are not normally backdated. Joining costs... How Rewards Are Earned Rewards accrue against qualifying activity on your account.TYPICAL EARNING ACTIVITYPaying... How to Join the Rewards Program Joining takes a minute and costs nothing.HOWLog in to your Client Area.Open the Rewards... How to Redeem Your Rewards Redemption converts your balance into value against your account.HOWClient Area > Rewards.... Keeping Your Rewards Account Secure A balance is value, and the account controls more than rewards.THE BASICSA long, unique password... Multiple Accounts and the Programme One person or business should hold one Client Area account.WHYServices split across accounts earn... Realistic Expectations for the Programme Honest framing prevents disappointment.WHAT IT ISA way to get some value back on money you were... Redeeming Rewards Against a Renewal The most useful moment to redeem.WHY TIMING MATTERSRedeemed rewards become credit, and credit is... Redeeming Rewards Towards a New Service Credit applies to invoices, including those for new orders.HOW IT WORKSRedeem your balance, which... Referral Rewards Where the programme includes referrals, introducing a new customer can earn rewards.HOW IT... Reporting a Rewards Discrepancy If the figures do not match what you expected, here is how to raise it.FIRST, CHECK YOURSELFRead... Rewards Program Notifications Programme communications go to the address on your account.WHAT YOU MAY RECEIVEConfirmation of... Rewards Program Support: Where to Ask Programme questions go to a ticket like anything else.WHAT TO ASK ABOUTWhether a purchase... Rewards Program Tiers Where the programme operates tiers, your standing affects what you earn.HOW TIERS TYPICALLY... Rewards Program and Taxes How rewards are treated depends on your circumstances.WHAT WE CAN TELL YOUWhat rewards you... Rewards Program: Summary and Checklist Everything worth knowing, in one place.WHAT IT ISA way to earn value back on qualifying activity,... Rewards When You Cancel a Service Cancelling affects earning and may affect your balance.WHAT HAPPENS TO EARNINGRewards accrue on... Rewards When You Upgrade or Downgrade Plan changes interact with the programme in ways worth knowing.UPGRADINGThe prorated charge is a... Rewards and Account Transfers If an account changes hands, the balance needs consideration.THE POSITIONA rewards balance is... Rewards and Promotional Pricing Discounted orders may earn differently.WHYRewards are typically calculated on the amount actually... Rewards and Referral Ethics Where referrals qualify, how you go about it matters.RECOMMEND HONESTLYSay why you host with us,... Rewards and Refunds Rewards are conditional on the underlying transaction standing.WITHIN THE HOLDING PERIODIf the... Rewards and Reseller Accounts How the programme applies if you hold a reseller package.WHAT TYPICALLY EARNSYour own payments to... Rewards and Suspended or Overdue Accounts Account standing affects participation.WHILE AN INVOICE IS OVERDUEEarning continues on activity... Rewards and Your Account Standing Participation depends on the account being in good standing.WHAT THIS TYPICALLY MEANSInvoices... Rewards and the Affiliate Programme Together If both exist, understand which applies where.THE DIFFERENCE IN PURPOSEA rewards programme... Rewards for Businesses With Multiple Services Customers with several services accumulate fastest, and have most to organise.THE... Rewards for Long-Term Customers Where the programme recognises tenure, continuity itself earns.WHAT THIS TYPICALLY MEANSLonger... Rewards for Web Designers and Agencies If you host client sites, consider which model earns most.THE OPTIONSClient holds their own... Rewards on Domain Purchases Domains often sit differently in loyalty programmes.WHYDomain registrations carry a registry fee... Rewards on Renewals Versus New Orders The rules may treat these differently.WHY THEY MIGHTNew orders bring new revenue. Renewals... Sharing Your Referral Link Where referrals earn rewards, placement matters.WHERE IT WORKSRecommending hosting to a client... Understanding Pending and Available Rewards Rewards may pass through two states before you can use them.PENDINGEarned but not yet cleared.... Using Rewards as Account Credit Credit is the usual redemption route and the most practical for most customers.HOW IT... What Activity Qualifies for Rewards Your Rewards dashboard shows what currently qualifies and at what rate.TYPICALLY... What Happens to Rewards If You Leave Plan for your balance before you cancel.IF YOU CANCEL ONE SERVICE AND KEEP OTHERSThe balance... What Is Excluded From the Programme Knowing the exclusions prevents wasted effort. Your dashboard shows the current... What the Rewards Program Is The ZillionKingHost Rewards Program lets you earn value back on the money you already spend with... Where to Check the Current Programme Rules The Rewards section of your Client Area is the authority on what is currently in force.WHAT THE... Where to Find Your Rewards Balance Everything is in one place.WHEREClient Area > Rewards. The section shows your current balance,... Why Your Balance Is Lower Than Expected The usual explanations, in order of likelihood.THE RATE CHANGEDPoint allocation is set by... Why a Referral Did Not Earn Rewards Referral tracking has limitations that are technical rather than disputed.COMMON CAUSESThe person...
Back

Are you happy with your experience? Leave us a review on Trustpilot.


Trustpilot