When you cannot order something.
WHY IT HAPPENS
Dedicated servers, where hardware is finite Products temporarily withdrawn A configuration being updated
WHAT TO DO
Open a Sales ticket asking about availability.
We will tell you when it is expected, or suggest an alternative.
FOR DEDICATED SERVERS
Specifications vary in availability. Ask what is currently available rather than assuming.
FOR DOMAINS
A domain is unavailable because someone registered it.
Check the Domain Market, or try a different extension.
IF A PRODUCT DISAPPEARED
Occasionally products are withdrawn or replaced.
If you had one and it is no longer listed, your existing service continues. Ask if you need to change it.
IF YOU NEED SOMETHING NOT LISTED
Ask. Some arrangements can be made that are not on the store.
Open a Sales ticket describing what you need.
WHAT WE WILL TELL YOU
Honestly whether we can provide it, and if not, what would suit instead.
