Who to ask about what.
ASK US
DNS records: where to add SPF, DKIM and DMARC, and whether they are correct
Whether your domain's authentication is configured properly Transactional email from your website not arriving Hosting mailbox configuration Whether a delivery problem is at our end
ASK YOUR EMAIL PLATFORM
Campaign sending problems Account suspension Their automation features Their reporting Deliverability from their infrastructure
WHAT WE CANNOT DO
Support your marketing platform Advise on campaign content Send campaigns on your behalf Access your platform account
WHAT TO TELL US
Your domain Which platform you use The exact problem What the authentication headers show, if you checked
THE MOST USEFUL THING TO CHECK FIRST
Send a test to Gmail, open it, and view the original. The authentication results are stated plainly.
That single check answers most deliverability questions before anyone opens a ticket.
FOR DATA PROTECTION QUESTIONS
Visit zillionkinghost.com for further information, and take proper advice for your circumstances.
