Knowledgebase

Articles

After Ordering: A First-Week Checklist Work through this in the first week and most later problems do not happen.DAY ONESave the welcome... Applying a Promotional Code Codes are entered during checkout, before payment.HOWEnter the code in the promotional code field... Changing Your Mind After Ordering What can and cannot be undone.HOSTINGWhere a money-back period applies to the product, a refund... Choosing Your Billing Cycle The cycle sets how often you are invoiced and usually affects the price.THE OPTIONSMonthly,... Choosing a Hosting Plan at Checkout Four things decide which plan fits.HOW MANY WEBSITESEntry plans typically allow one. If you run... Common Ordering Mistakes The ones we see most often.REGISTERING A DOMAIN YOU ALREADY OWNChoosing "register a new domain"... Comparing Plans Before You Order Read plan comparisons for the figures that will actually constrain you.WHAT ACTUALLY... Creating an Account During Checkout You can create your Client Area account as part of your first order.WHAT YOU WILL BE ASKED... Getting a Quote Before Ordering Useful where procurement requires documentation, or where the requirement is not... How to Place an Order Ordering follows the same sequence for every product.THE STEPSChoose the product and the billing... How to place an order for domain name at ZillionKingHost      Visit  https://www.zillionkinghost.com/billing/cart.php?a=add&domain=register... How to place an order for both domain name and hosting Click on The Menu Icon, Click on Hosting -> Shared Hosting... How to place an order for hosting only Visit www.zillionkinghost.com and click on Navigation Menu, Click hosting (Select the Hosting... Order Statuses Explained What each status means.PENDINGOrdered but not provisioned, usually awaiting payment... Ordering Add-ons for an Existing Service Add-ons can be attached at any time, not only at the original order.HOWServices > My Services... Ordering Additional Disk Space Extra storage is available as an add-on where your plan supports it.BEFORE ORDERING ITCheck where... Ordering Again After a Cancellation You can order a new service at any time, but a previously terminated one is gone.WHAT DOES NOT... Ordering During a Promotion Promotions apply to the term they specify.WHAT TO CHECKWhether the discount applies to the first... Ordering Hosting Without a Domain You do not need to buy a domain from us to host with us.AT CHECKOUTChoose "Use a domain I already... Ordering Multiple Services at Once Several products can go in one order.HOW IT WORKSAdd each product to the cart and check out once.... Ordering Priority or Managed Support Where enhanced support options are offered, this is what to consider.WHAT STANDARD SUPPORT... Ordering Renewals Early You can renew before the due date, and for domains it is often wise.WHY RENEW EARLYYou will be... Ordering Reseller Hosting Reseller hosting gives you WHM and the ability to create cPanel accounts for clients.BEFORE... Ordering Website Migration Migration from your previous host is free. Request it rather than doing it yourself for anything... Ordering With a Deadline If something must be live by a date, plan backwards.WHAT IS FASTShared hosting provisioning after... Ordering a Dedicated IP Address A dedicated IP assigns your account its own address rather than sharing one.WHEN IT IS GENUINELY... Ordering a Domain Only You can register a domain with us without buying hosting.HOWSearch for the domain from the Client... Ordering a Service That Requires Verification Some products involve checks before provisioning.WHICH ONESRestricted domain extensions with... Ordering a VPS A VPS gives dedicated resources and root access. It also transfers server management to you... Ordering an SSL Certificate Free AutoSSL covers almost every site. Order a paid certificate only where there is a specific... Ordering an Upgrade to an Existing Service Upgrades are ordered from within the service, not as a new order.HOWServices > My Services... Ordering as a Business A few things are worth setting up correctly at the point of order.COMPANY DETAILSEnter the... Ordering for a Client If you build websites, decide early which model you are using.THE OPTIONSYou hold the account and... Ordering for a High-Traffic or Business-Critical Site Some sites warrant more care at the ordering stage.WHAT TO TELL US BEFORE ORDERINGExpected... Ordering on Behalf of Someone Else Paying for a service that will belong to another person needs deliberate handling.THE... Paying by Bank Transfer Bank transfer works, but it is manual and therefore slower.HOWSelect bank transfer at checkout,... Payment Methods at Checkout The methods available appear in the dropdown at checkout.TYPICALLY AVAILABLEDebit and credit... Pre-Sales Questions: What to Ask Ask before ordering. It is much easier than unpicking a wrong order.WORTH ASKINGWhether a plan... Reviewing Your Cart Before Paying Two minutes here prevents most order problems.CHECK THE DOMAIN SPELLINGCharacter by character,... Selecting a Domain at Checkout The domain step offers four options, and choosing the wrong one stalls the order.REGISTER A NEW... Understanding Add-ons During Checkout Add-ons are optional extras attached to the service you are ordering.TYPICALLY OFFEREDDedicated... Understanding Renewal Prices Before You Buy The price you pay first is not always the price you pay next.WHY THEY DIFFERIntroductory pricing... What Happens Immediately After You Order The sequence is predictable.WITHIN MINUTESPayment confirms, the account is provisioned, and the... What Is Included and What Is Extra Knowing the boundary before you order prevents disappointment afterwards.INCLUDED WITH... What to Prepare Before You Order Five minutes of preparation makes the order straightforward.DECIDEThe domain name, checked for... Where to Get Help With an Order Different questions go to different places.BEFORE ORDERINGSales department ticket. Plan... Why Your Order Is Pending Pending means the order exists but has not been provisioned.THE USUAL REASONSPayment has not... Why an Order Was Flagged for Review Automated fraud checks hold some orders before provisioning. It is routine.COMMON TRIGGERSThe...
Back

Are you happy with your experience? Leave us a review on Trustpilot.


Trustpilot