Keeping your information current.
WHERE
Client Area > Account Details, or the equivalent section.
WHAT TO KEEP CURRENT
Your email address, which receives every invoice and notice Your phone number Your address Your business name, if it changed
WHY THE EMAIL MATTERS MOST
Renewal notices, invoices, support replies and security notifications all go there.
An unmonitored address means missed renewals.
USE AN ADDRESS ON A DIFFERENT DOMAIN
If your contact address is on a domain hosted with us, and that service lapses or is suspended, you cannot receive the notice explaining why.
A secondary address elsewhere is a small precaution with disproportionate value.
CHANGING THE ACCOUNT HOLDER
If the business changed hands, or the account is in a former employee's name, open a ticket.
We will explain what is needed. Expect identity verification, which is deliberate.
DOMAIN REGISTRANT DETAILS
Separate from your account details. Change them in Client Area > Domains > select the domain.
Some extensions treat a registrant change as significant and apply a transfer lock afterwards.
