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Viewing articles tagged 'website'

A Security Routine What to do regularly.WEEKLYApply security updates Check for unexpected user accounts Check... A Simple Website Maintenance Routine What to do, and how often.MONTHLYApply updates, having backed up Test the contact form from an... A Speed Improvement Plan What to do, in order.STEP ONE: MEASURERun a speed test on three pages. Note the page size and the... A Website Improvement Plan You Can Follow Twelve weeks, an hour a week.WEEKS ONE TO TWOAudit: read every page, list what is wrongFix... Accessibility and Legal Considerations Where usability becomes obligation.THE POSITIONAccessibility requirements vary by jurisdiction... Accessibility and Legal Obligations Where requirements apply.THE POSITIONRequirements vary by jurisdiction, by sector and by... Accessibility and SEO Overlap Where the two align.WHAT HELPS BOTHAlt text on images Clear heading structure Descriptive link... Accessibility Basics Making your site usable by everyone.WHY IT MATTERSPeople with visual, motor or cognitive... Accessibility Checklist What to verify.VISUALBody text at least sixteen pixels Contrast ratio at least 4.5 to 1 Text... Accessibility for Booking and Appointment Systems Date pickers and time slots.THE COMMON FAILURECalendar widgets built as custom components with no... Accessibility for Contact and Enquiry Forms The form that matters most.WHY THIS ONE FIRSTIt is the route by which someone tells you they... Accessibility for Content and Blog Sites Where reading is the purpose.WHAT MATTERS MOSTReadability: size, contrast, line length,... Accessibility for Content Editors What the person updating the site needs to know.ADDING IMAGESWrite alt text describing what the... Accessibility for Membership and Login Areas Behind the sign-in.WHY IT IS OFTEN WORSEAreas behind a login receive less testing and less design... Accessibility for Online Shops Where exclusion costs money directly.WHERE IT MATTERS MOSTThe checkout. A customer who cannot... Accessibility for Organisations Serving the Public Where obligations are more likely.WHO THIS COVERSSchools and educational institutions Health... Accessibility Overlay Tools Why they are criticised.WHAT THEY AREProducts added to a site with a line of code, claiming to... Accessibility Standards Explained WCAG and what the levels mean.WHAT WCAG ISThe Web Content Accessibility Guidelines. The... Accessibility When You Cannot Change the Platform Working within constraints.THE SITUATIONA platform, theme or system you cannot modify deeply.WHAT... Accessibility: Everything That Matters, Briefly The whole category in one page.WHAT IT ISBuilding a site people can use regardless of how they... Accessible Error Messages Telling people what went wrong.WHAT AN ERROR MESSAGE MUST DOIdentify which field Say what is... Accessible Form Labels The most common form failure.THE RULEEvery field needs a visible label, properly associated with... Accessible Navigation Menus Menus that everyone can use.WHAT WORKSA simple list of links A clearly marked menu button on... Accessible PDFs and Documents Files people can read.THE PROBLEMA PDF created by scanning or exporting from a design tool is... Accessible Tables Data that can be read aloud.WHEN TO USE A TABLEFor tabular data: rows and columns with a... Adding a Map and Location Information Helping people find you.WHEN TO INCLUDE A MAPIf customers visit your premises. Otherwise it adds... Adding New Pages Properly Doing it consistently.BEFORE CREATING ONEDoes this warrant its own page, or does it belong on an... An Accessibility Improvement Plan Twelve weeks, an hour a week.WEEKS ONE TO TWORun an automated checker on your main pages Fix... Assessing Your Own Risk What you have to lose.WHAT TO CONSIDERWhat data you hold What a compromise would cost in lost... Auditing Your Existing Website Working out what needs fixing.READ IT AS A VISITOREvery page, as though you had never seen it.... Backing Up Before You Change Anything The habit worth building.WHENBefore updating anything Before installing a plugin Before editing a... Backups as Security The measure that saves you.WHY BACKUPS ARE SECURITYThey are what lets you recover from anything:... Bot Traffic and How It Slows Your Site Traffic that is not customers.WHAT IT ISAutomated requests: search engine crawlers, scrapers,... Browser Caching Storing files on the visitor's device.WHAT IT DOESTells the visitor's browser to keep files it... Building Accessibility Into New Work Cheaper than retrofitting.WHAT TO DO AT THE STARTChoose a theme or template with reasonable... Choosing a Fast Theme The foundation.WHY IT MATTERSSome themes load enormous amounts of code on every page regardless... Choosing Colours for Your Website A practical approach.KEEP IT SIMPLEOne main colour, one accent, and neutrals for text and... Choosing Fonts Readability first.HOW MANYTwo. One for headings, one for body text. Or one used at different... Choosing the Right Image Format Which format for what.JPEGPhotographs. Good compression, no transparency.The right choice for... Choosing What Goes on Your Homepage The page that decides whether people stay.THE FIRST SCREENWhat you do, for whom, and where. In... Cleaning Up Your Database Removing accumulated waste.WHAT ACCUMULATESPost revisions, sometimes dozens per page Spam and... Colour Contrast and How to Check It The most common failure, and the most fixable.THE REQUIREMENTBody text needs a contrast ratio of... Colour Contrast and Readability The most common accessibility failure.THE PROBLEMLight grey text on white backgrounds is... Common Accessibility Myths What people believe that is not true.THAT IT ONLY AFFECTS BLIND PEOPLEIt affects people with... Common Design Mistakes The ones that cost you visitors.TEXT TOO SMALL OR TOO LIGHTGrey text on white, at fourteen... Common Security Mistakes What goes wrong.NOT UPDATINGThe largest cause of compromise.REUSED PASSWORDSA breach elsewhere... Common Website Mistakes The ones that cost the most.NO CLEAR STATEMENT OF WHAT YOU DOVisitors cannot tell within seconds... Compressing Images Reducing size without visible loss.WHAT COMPRESSION DOESRemoves data the eye does not notice.A... Consistency Across Your Site What makes a site look finished.WHAT SHOULD BE CONSISTENTFonts and sizes Colours Button styles... Cookie Notices and Consent What visitors see about tracking.WHAT COOKIES ARESmall files stored in the browser. Some are... Copyright and Your Website Content What you can use and what protects you.WHAT YOU CANNOT USEImages found through a search engine... Creating Case Studies and Examples of Work The strongest evidence most businesses have.WHY THEY WORKA visitor deciding whether to hire you... Deciding What Your Website Is For The question that determines everything else.THE QUESTIONWhat do you want a visitor to do?Call... Descriptive Link Text Making links meaningful on their own.THE PROBLEMScreen reader users can list all links on a page.... Design Principles That Matter for Small Business Sites What actually affects whether a site works.CLARITY OVER CLEVERNESSA visitor should understand... Designing for Mobile First Where most of your visitors are.WHY IT MATTERSMost Nigerian web traffic is mobile, frequently on... Designing Forms People Complete Every field costs you submissions.THE PRINCIPLEAsk for the minimum you need to respond.... Displaying Business Information What to show about your business.WHAT TO INCLUDEBusiness name Physical address, or at least the... Displaying Prices on Your Website The decision people agonise over.THE ARGUMENT FORVisitors who cannot find any indication of cost... Editing Images for Your Website Basic adjustments that help.WHAT TO DOCrop to remove distraction and improve framing Straighten,... Enabling Compression Sending less data.WHAT IT DOESCompresses text files before sending: HTML, CSS, JavaScript.The... Everything That Matters, Briefly The whole category in one page.BEFORE BUILDINGDecide what the site is for and who it is for Plan... Fixing Broken Links and Missing Pages Housekeeping that matters.WHY IT MATTERSBroken links frustrate visitors and waste search engine... Getting Feedback on Your Website Useful criticism.WHO TO ASKActual customers, or people like them Someone unfamiliar with your... Getting Help With Accessibility Who to ask.WHAT WE CAN HELP WITHHosting matters affecting accessibility indirectly: site speed,... Getting Help with Your Website What we cover and where else to go.WHAT WE HELP WITHHosting, domains and email The site being... Giving Access to Contractors Temporary access.WHAT TO GIVEThe minimum needed for the work Their own account, not yours... Handling Customer Data Responsibly Obligations that come with collecting information.WHAT YOU PROBABLY COLLECTContact form... Handling Enquiries That Come Through Your Site What happens after the form is submitted.RESPOND QUICKLYWithin one working day, always.... Handling Multiple Languages on a Small Site When your audience is not monolingual.THE QUESTION FIRSTIs it necessary? Adding a language... Handling Product Images in a Shop Images at volume.THE SCALE PROBLEMA shop with two hundred products has hundreds of... How Many Pages Does a Website Need Fewer than most people build.FOR A SMALL BUSINESSSix to twelve pages covers most. Homepage, three... How People Actually Use Websites Differently Understanding the audience.SCREEN READERSSoftware reading the page aloud. Users navigate by... How Sites Actually Get Compromised The common routes.OUT-OF-DATE SOFTWAREThe most common by a wide margin.A vulnerability is... How to Download Your Website Files Using JetBackup in ZillionKingHost cPanel How to Download Your Website Files Using JetBackup in cPanel at ZillionKingHost At... How to Measure Your Site Speed Getting a real picture.WHAT TO MEASUREHow long until something appears How long until the page is... HTTPS and Encrypted Connections Protecting data in transit.WHAT HTTPS DOESEncrypts traffic between visitor and server.WHAT THAT... Improving Content That Is Not Working Pages that get traffic and produce nothing.IDENTIFYING THEMAnalytics: pages with visitors and no... Improving Your Contact and Enquiry Rate Getting more from the visitors you have.THE COMMON CAUSES OF LOW ENQUIRIESContact details hard to... Improving Your Homepage The page most worth improving.START WITH THE FIRST SCREENWhat you do, for whom, where. Plainly,... Improving Your Site's Speed Practical steps in order.MEASURE FIRSTTest with a performance tool, on mobile. Look at what is... Keeping a Site Accessible Over Time Maintaining it.WHAT UNDOES ITContent added without alt text Headings chosen for appearance A new... Keeping a Website Going Long Term What happens over years.WHAT DEGRADESContent goes out of date Software becomes vulnerable if... Keeping Content Current Stale content costs you.WHAT GOES OUT OF DATEPrices Opening hours Staff names Services you no... Keeping Your Site Fast Over Time Preventing regression.WHAT MAKES A SITE SLOW AGAINImages uploaded without preparation Plugins... Keeping Your Website Updated Maintenance that prevents problems.WHAT NEEDS UPDATINGThe platform itself Themes Plugins and... Keyboard Navigation Using a site without a mouse.WHO NEEDS ITPeople with motor impairments, screen reader users,... Knowing When to Get Professional Help Where the line is.DO IT YOURSELFEditing text and images Adding pages Applying updates Basic... Knowing Who Your Website Is For Writing for someone specific.THE QUESTIONWho is reading this, and what do they already know?A... Layout and Visual Hierarchy Guiding the eye.THE PRINCIPLEVisitors do not read pages in order. They scan, landing on whatever... Layout That Works When Zoomed Surviving enlargement.THE REQUIREMENTContent must remain usable when enlarged to 200 per cent,... Lazy Loading Images Loading only what is needed.WHAT IT DOESImages below the visible area are not loaded until the... Learning to Maintain Your Own Site Reducing dependence on someone else.WHAT IS WORTH LEARNINGEditing text and images Adding pages... Making Accessibility Claims Honestly What to say and not say.WHAT NOT TO CLAIMFull compliance with a standard you have not tested... Making Buttons and Controls Accessible Interactive elements that work.USE REAL BUTTONSA button element is keyboard accessible, announces... Making Your Site Easy to Use Usability basics.THE PRINCIPLEVisitors should never have to work out how something works.... Making Your Site Work Without a Mouse Keyboard usability.WHO NEEDS ITPeople with motor impairments, people using assistive technology,... Malware Scanning Checking for infection.WHAT SCANNING FINDSKnown malicious code Modified core files Suspicious... Managing a Blog or News Section Only if you will sustain it.THE HONEST QUESTIONWill you publish consistently for at least a... Managing Third-Party Scripts Code from other people's servers.WHAT COUNTSAnalytics Chat widgets Social media embeds... Managing Updates Safely Without breaking your site.THE PROCESSBack up Update on staging first, for anything significant... Managing Who Has Access Accounts and permissions.THE PRINCIPLEEach person has their own account, with the minimum access... Measuring Whether Your Website Works Judging it honestly.THE QUESTIONIs the site producing what you built it for?If the purpose was... Migrating Content to a New Website Moving what you have.WHAT TO BRINGPages that still describe what you do Content that ranks in... Minification and Combining Files Reducing requests and size.WHAT MINIFICATION DOESRemoves spaces, line breaks and comments from... Modernising an Old Website Without a Rebuild Improving what you have.WHAT CAN BE FIXED WITHOUT REBUILDINGSpeed: images, caching, removing... Monitoring for Changes Knowing when something happens.WHAT TO MONITORFile changes New user accounts Failed and... Navigation That Works Helping people find things.KEEP IT SHORTSix to eight items. More than that becomes a list nobody... Never Use Pirated Software Nulled themes and plugins.WHAT NULLED MEANSA paid theme or plugin distributed free with its... Not Relying on Colour Alone Conveying information another way.THE PROBLEMA meaningful proportion of people cannot distinguish... Object Caching and Database Caching Advanced caching.WHAT IT DOESStores the results of database queries so they are not repeated.WHEN... Optimising Images for the Web Making pages fast.THE PROBLEMImages are usually the largest part of a page. Unoptimised images... Organising Your Website Files and Media Keeping it manageable.MEDIA LIBRARIESGrow quickly and become unnavigable. Thousands of images... Page Speed and Why It Matters Visitors leave slow sites.THE REALITYOn a mobile connection, a page taking several seconds loses... Page Titles and Language Declaration Two small things that matter.PAGE TITLESThe title in the browser tab is the first thing a screen... Passwords That Actually Protect You Getting this right.WHAT MAKES A PASSWORD STRONGLength, more than complexity.A long passphrase... Planning Your Content Before You Build Content first, design second.WHYDesigning before you have content means designing around... Planning Your Site Structure What pages you need, and how they relate.THE MINIMUM FOR MOST BUSINESSESHomepage A page per main... Preparing Content for a New Website Getting it ready before the build.WHY IT MATTERSThe most common reason website projects stall is... Prioritising Accessibility Fixes What to do first.FIX FIRSTColour contrast, which affects the most people Form labels, which block... Quick Improvements With Large Effects Changes worth making first.ADD YOUR PHONE NUMBER TO EVERY PAGEIn the header or the footer,... Realistic Expectations for a Small Business Website What a website can and cannot do.WHAT IT CAN DOLet people who heard of you elsewhere check you... Reducing Bounce and Keeping Visitors Why people leave immediately.WHAT CAUSES ITSlow loading, so they leave before seeing anything The... Reducing the Number of Plugins Every addition costs something.THE PROBLEMEach plugin loads code, styles, scripts and database... Removing What You Do Not Use Reducing exposure.WHY IT MATTERSEvery installed component is potential exposure.Unused ones are... Resizing Images Before Upload The first and most important step.THE PRINCIPLENever upload an image larger than it will be... Respecting Reduced Motion Preferences Animation and discomfort.THE PROBLEMMovement on screen causes genuine discomfort for some people:... Reviewing Your Website Annually An hour once a year.READ IT AS A VISITOREvery page, in order, as though you had never seen it.You... Securing File Uploads Where attacks get in.THE RISKA form accepting files, exploited to upload something... Securing Your Admin Area Protecting the control panel.WHAT TO DOA strong unique password Two-factor authentication Limit... Securing Your Hosting and Domain Accounts The accounts that control everything.WHY THEY MATTER MOSTControl of your hosting means control of... Securing Your Own Computer Where credentials are stolen.WHY IT MATTERSYour site is only as secure as the machine you... Security for Shops Additional requirements.WHAT A SHOP HOLDSCustomer names, addresses and contact details Order... Security for Sites You Manage for Others Client site responsibility.WHAT TO ESTABLISHWho is responsible for updates Who holds the... Security Plugins and Firewalls What protection tools do.WHAT THEY OFFERBlocking malicious requests Limiting login attempts... Server Resources and Speed When you are hitting limits.WHAT LIMITS EXISTCPUMemory Entry processes, meaning simultaneous... Setting Realistic Speed Goals What to aim for.A REASONABLE TARGETContent visible within about two seconds on a decent... Setting Up Caching on WordPress Practical configuration.WHAT YOU NEEDA caching plugin. Several good ones exist, free and... Skip Links and Landmarks Helping people navigate quickly.THE PROBLEMA keyboard or screen reader user reaching a page must... Speed for Online Shops Specifically Where it costs money directly.WHY IT MATTERS MOREA slow homepage loses visitors. A slow checkout... Speed on Mobile and Slow Connections The measurement that matters most.WHY THIS IS THE REAL TESTMost visitors are on phones. Many are... Structuring a Long Page When content genuinely needs length.WHEN LENGTH IS JUSTIFIEDA thorough guide A detailed service... Taking Better Photographs for Your Website With a phone, for free.LIGHTNatural light, near a window, is the single biggest factor. Turn off... Talking to Clients About Accessibility Making the case.WHAT DOES NOT PERSUADEStandards and compliance language Legal threats Technical... Testing With a Screen Reader Hearing your own site.WHY BOTHERReading about screen readers tells you little. Using one for ten... Testing Your Site Before Launch What to check.CONTENTEvery page proofread No placeholder text remaining Prices and contact... Testing Your Site for Accessibility Practical checks anyone can do.THE KEYBOARD TESTPress Tab through the entire page. Can you reach... Text in Images and Why to Avoid It A common and damaging shortcut.THE PROBLEMText baked into an image cannot be read by a screen... Text Size and Readability Making words legible.MINIMUM SIZESixteen pixels for body text. Smaller is difficult on a phone... The Most Common Accessibility Failures What goes wrong most often.INSUFFICIENT COLOUR CONTRASTLight grey text on white. Widespread in... The Security Basics Everyone Needs The essential list.KEEP EVERYTHING UPDATEDCore software, plugins, themes.The single most... Two-Factor Authentication The measure that stops most attacks.WHAT IT ISA second step beyond your password: a code from an... Understanding Slow Database Queries When the database is the bottleneck.THE SYMPTOMPages slow even with caching, particularly for... Understanding Speed Test Results Reading the report.WHAT THE SCORE ISA summary. Useful for tracking change over time, not as a... Understanding What You Can Change Safely Editing without breaking things.SAFEText on pages Images Adding pages and posts Prices and... Updating Your Own Content Making changes without breaking anything.WHAT YOU CAN SAFELY CHANGEText on pages Images Prices... Updating Your PHP Version Frequently the easiest gain available.WHY IT MATTERSNewer PHP versions are substantially faster... Using a CDN to Improve Speed Serving files from closer to visitors.WHAT IT DOESStores copies of your files on servers in many... Using Automated Accessibility Checkers What they catch and what they miss.WHAT THEY FINDMissing alt text Insufficient contrast Missing... Using Headings Properly Structure, not styling.WHAT HEADINGS ARE FORDescribing the structure of a page. A screen reader... Using Images Effectively Pictures that help rather than decorate.WHAT WORKSPhotographs of your actual work Photographs of... Using Testimonials and Social Proof Evidence that supports your claims.WHY IT MATTERSYou saying you are good is a claim. A customer... Using Video on Your Website When it helps and how to do it.WHEN VIDEO WORKSDemonstrating something difficult to describe... Using Website Builders and Templates Building it yourself.WHAT THEY GIVE YOUA working site without writing code, which for many small... Video, Audio and Captions Media everyone can use.CAPTIONSText of the spoken content, synchronised with the video.Required... Website Planning Checklist Before you start building.DECISIONSWhat the site is for, in one sentence Who it is for What you... Website Security: Everything That Matters, Briefly The whole category in one page.THE THING TO UNDERSTAND FIRSTAttacks are automated and... Website Speed: Everything That Matters, Briefly The whole category in one page.THE THREE THINGS THAT PRODUCE MOST OF THE GAINImages: resize, then... Websites for Churches and Religious Organisations Serving a congregation and newcomers.WHO IS VISITINGRegular members, looking for practical... Websites for Creative Professionals Photographers, designers, artists, writers.WHAT THE SITE IS FORShowing work, and making it easy... Websites for Non-Profits and Community Organisations Explaining a cause and asking for support.WHAT THE SITE MUST DOExplain what you do and why it... Websites for Professional Practices Lawyers, accountants, consultants, medical practices.WHAT MATTERSCredibility above everything.... Websites for Property and Real Estate Listings and enquiries.WHAT VISITORS WANTListings they can filter by area, price and type Good... Websites for Restaurants and Food Businesses What customers actually want.WHAT THEY CAME FORThe menu Opening hours Location, and how to get... Websites for Schools and Educational Institutions Serving parents, students and staff.WHO IS VISITINGProspective parents, comparing options Current... Websites for Service Businesses Selling something intangible.WHAT THE SITE MUST DOEstablish that you are real and competent... Websites for Shops and Retailers Selling products.WHAT MATTERS MOSTClear product photographs Descriptions that answer the... Websites for Tradespeople and Contractors Builders, electricians, plumbers, mechanics.WHAT CUSTOMERS WANT TO KNOWDo you cover my area Do... What Caching Is and Why It Matters The second biggest gain.THE PROBLEM IT SOLVESWithout caching, every visit rebuilds the page:... What Every Business Website Needs The non-negotiables.VISIBLE CONTACT DETAILSA phone number and an address in the footer of every... What Happens When a Site Is Compromised The consequences.WHAT ATTACKERS DOInsert hidden links or redirects Upload files used to send spam... What to Do After Your Website Launches The first weeks.IMMEDIATELYConfirm the site loads from another device and network Confirm HTTPS... What to Do If Your Website Is Not Producing Results Diagnosing commercial failure.ESTABLISH THE ACTUAL PROBLEMIs anyone visiting? Check analytics. If... What Website Accessibility Actually Means Making a site usable by everyone.THE DEFINITIONA site people can use regardless of how they... When Caching Causes Problems Diagnosing cache issues.THE COMMON SYMPTOMSChanges you made do not appear A visitor sees someone... When to Get Help With Speed Knowing your limit.WHAT YOU CAN DO YOURSELFResize and compress images Enable caching Update PHP... When to Redesign Your Website And when not to.GOOD REASONSThe site does not work on phones It is genuinely slow and cannot be... Where to Get Images Legally Avoiding a copyright problem.THE RULEYou cannot use images found through a search engine. They... Where Website Slowness Actually Comes From The real causes, ranked.IMAGESThe largest cause by a wide margin. Uncompressed photographs... Why Accessibility Is Worth Doing The case, without exaggeration.THE PEOPLEA meaningful proportion of any audience has some... Why Images Slow Your Site Down The main culprit.THE PROBLEMA photograph from a phone or camera is several megabytes and several... Why Updates Matter Most The single most important measure.WHAT AN UPDATE FREQUENTLY CONTAINSA fix for a known... Why Website Speed Matters The commercial case.WHAT SLOW COSTS YOUVisitors who leave before the page loads Customers who... Why Websites Get Attacked Understanding the motivation.WHAT PEOPLE ASSUMEThat attackers target businesses they have a... Working with a Web Designer Getting what you need.BEFORE APPROACHING ANYONEKnow what the site is for and what you want... Writing a Contact Page Make it easy.WHAT TO INCLUDEPhone number, as text so it can be tapped on a phone Email address,... Writing a Homepage That Works The hardest page to write.THE FIRST LINEWhat you do, for whom, where. Plainly."Plumbing repairs... Writing a Privacy Notice What you collect and why.WHY YOU NEED ONEIf your site collects any personal data, including... Writing a Returns and Refunds Policy Clarity that prevents disputes.WHY IT MATTERSMost refund disputes come from an expectation nobody... Writing an About Page More important than people expect.WHY IT MATTERSFor service businesses particularly, the about... Writing Calls to Action Telling people what to do.THE PRINCIPLEEvery page should have an obvious next step. Without one,... Writing Effective Alt Text Describing images properly.WHAT IT IS FORScreen reader users hear the alt text instead of seeing... Writing Frequently Asked Questions The page that reduces support and wins business.HOW TO CHOOSE THE QUESTIONSUse the questions... Writing Good Alt Text Describing images properly.WHAT IT IS FORPeople using screen readers hear the alt text instead of... Writing Page Titles and Headings The text people read first.THE PAGE TITLEWhat appears in the browser tab and as the headline in... Writing Service and Product Pages Where decisions are made.WHAT A SERVICE PAGE NEEDSWhat the service is, plainly Who it is for What... Writing Terms and Conditions The rules of doing business with you.WHEN YOU NEED THEMIf you sell anything online. Strongly... Writing Text People Actually Read How reading online differs.WHAT PEOPLE DOScan before reading. They look for the part relevant to... Writing Without a Copywriter Producing usable text yourself.START FROM WHAT YOU SAYYou explain your business to people...
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