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Building a Working Culture Deliberately What the place is actually like.WHAT CULTURE ISHow people actually behave, particularly when... Compensation and Benefits What people are paid.WHAT TO ESTABLISHWhat each role is worth in your market What you can afford... Conducting Performance Reviews The formal assessment.WHAT IT SHOULD BEA summary of conversations already held.WHAT IT SHOULD NOT... Handling Disciplinary Matters When conduct is the issue.WHAT DISTINGUISHES CONDUCT FROM PERFORMANCEConduct is about behaviour... Handling Grievances When an employee raises a complaint.WHAT A GRIEVANCE ISA concern raised by an employee about... Handling Redundancy When roles are no longer required.WHAT REDUNDANCY ISTermination because the role is no longer... Human Resources and People Operations: Everything That Matters, Briefly The whole category in one page.THE OBLIGATIONS BEGIN WITH THE FIRST EMPLOYEE, WHETHER OR NOT... Keeping Employee Records What to hold and for how long.WHAT TO KEEP FOR EACH EMPLOYEEContract and any variations... Managing Departures When people leave.WHAT TYPES EXISTResignation Dismissal Redundancy End of a fixed term... Managing Health and Safety at Work Protecting people.WHAT THE OBLIGATION BROADLY ISTo provide a workplace that does not harm... Managing Leave and Absence Time away from work.WHAT TYPES TYPICALLY EXISTAnnual leave Sick leave Maternity leave Public... Managing Performance Addressing how someone is doing.WHAT ONGOING MANAGEMENT REQUIRESRegular conversation Specific... Onboarding New Employees The first weeks.WHY IT MATTERSEarly experience strongly affects whether someone stays and how... Running Payroll Paying people correctly and on time.WHAT PAYROLL MUST PRODUCECorrect gross pay Correct deductions... Setting Expectations and Objectives What people are actually meant to do.WHY IT MATTERSMost performance problems originate in... Understanding Employment Status Who is an employee.WHY IT MATTERSEmployees attract obligations that contractors do not.WHAT THOSE... Understanding Nigerian Employment Obligations The local framework.WHAT GOVERNS EMPLOYMENT HERELabour legislation, alongside contract terms and... What Human Resources Actually Covers The scope of the function.WHAT IT INCLUDESHiring and onboarding Contracts and terms Pay and... Writing Employment Contracts The foundation document.WHAT IT SHOULD STATEThe parties The role and duties Reporting line Start... Writing Workplace Policies Rules people can follow.WHAT POLICIES A SMALL BUSINESS TYPICALLY NEEDSLeave and absence...

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