Account > Email History holds a record of every automated message sent to your account.
WHAT IT CONTAINS
Invoices and payment reminders Overdue and suspension notices Order confirmations and welcome emails Domain renewal reminders Password reset messages Announcements
Each entry shows the subject, date sent, and the full message content.
WHY IT IS USEFUL
If you believe a renewal notice was never sent, this shows whether it was, and when. Usually the message was sent and filtered as spam, or went to an address that is no longer monitored. If you have lost a welcome email with cPanel details, it is here. If an invoice notification did not arrive, you can confirm the address it went to.
WHAT IT DOES NOT SHOW
Ticket replies, which are in Support > Tickets. Whether you opened the message, only that it was sent.
IF MESSAGES ARE BEING SENT BUT NOT ARRIVING
Check spam, add our sending address to your contacts, and consider whether the address on file is still monitored. If it is on a domain we host, change it to an external one.
