550 Message rejected as spam Print

  • spam, domain, troubleshooting, deliverability, spf, dkim, cpanel, email, smtp, dmarc
  • 0

The receiving server refused your message on content or reputation grounds.

READ THE FULL BOUNCE

It usually names the reason, and frequently includes a reference or a link to the blocking organisation's page.

That is the fastest route to the actual cause.

THE COMMON REASONS

SPF, DKIM or DMARC failing Your domain or sending address on a blacklist The From address not on your own domain

Content resembling marketing: many links, image-heavy, aggressive subject

Sending through PHP mail rather than authenticated SMTP

THE FIRST FIX

cPanel > Email Deliverability. Check SPF and DKIM for the domain, and repair where indicated.

Authentication problems account for most of these, and nothing else helps while they are wrong.

IF IT AFFECTS ONE RECIPIENT ONLY

Their filter or their server policy. Ask them to whitelist you.

IF IT AFFECTS EVERYONE

A reputation or authentication problem at your end.

CHECK BLACKLISTS

Look up your domain and sending address. If listed, fix the cause before requesting delisting.


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