Knowledgebase

Contact Forms and Form Handlers Print

  • otherapplicationsscripts, other, spam, domain, email, smtp, guide, howto
  • 0

The most common custom script on any site.

WHAT A FORM HANDLER MUST DO

Validate input Protect against automated submission Send the message reliably Not become a spam relay

THE CRITICAL RULE ON SENDING

Send from an address on your own domain, always. A form that sends from the visitor's address fails authentication and the message lands in spam or bounces.

Put the visitor's address in Reply-To so replying still reaches them.

SENDING PROPERLY

Use SMTP with a mailbox on your domain rather than the default mail function. This is the difference between messages arriving and messages disappearing.

SPAM PROTECTION

A captcha, a honeypot field, or a time check. Without any, your form will be submitting spam within days, and your account may hit sending limits.

WHAT NOT TO DO

Accept arbitrary recipient addresses from the form. That makes you an open relay, and it will be found and abused. Send the raw submission without validation.

TESTING

Submit the form and confirm the email arrives, at Gmail as well as your own domain.

Check it again periodically. Forms break silently.


Was this answer helpful?
Back

Are you happy with your experience? Leave us a review on Trustpilot.


Trustpilot