Knowledgebase

Reading Announcements and Service Notices Print

  • clientportal, client, email, domainrenewal, renewal, spam, security, clientarea
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Support > Announcements carries the notices worth reading rather than deleting.

WHAT APPEARS THERE

Planned maintenance windows Service and platform changes Price changes affecting existing services Changes to terms Security advisories New products and features

WHY IT MATTERS

Notices of price changes and terms changes are given in advance specifically so you can decide before a renewal rather than after. Continuing to use the service after the effective date constitutes acceptance, so reading them is worth a minute.

Maintenance notices let you avoid scheduling a launch or a campaign into a window where a reboot is planned.

NOTIFICATIONS

Announcements are emailed to the address on your account. If you are not receiving them, check spam, check the address under Account > Edit Account Details, and check Account > Email History to see what was actually sent.

WHAT IS NOT THERE

Live incident status. Network Issues is the place for that.

A GOOD HABIT

Check announcements monthly alongside your dashboard. Two minutes, and it prevents surprises at renewal.


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