The summary.
HOW THE MONEY IS HELD
The buyer pays, the funds are held, the transfer is arranged, and the seller is paid after the transfer confirms.
That protects both parties, and it is why completing outside the marketplace loses you everything.
WHAT DELAYS ALMOST EVERY SALE
A person not acting on a notification.
Check your dashboard for anything awaiting you, then your spam folder, then open a ticket.
WHAT SELLERS SHOULD CHECK BEFORE LISTING
That the name can actually be transferred, and that registrant details are accurate and reachable.
Authorisation messages go to the registrant address on record. If nobody reads it, nothing proceeds.
WHAT BUYERS SHOULD DO THE MOMENT A TRANSFER COMPLETES
Confirm the name and details, then enable auto-renewal and a registrar lock.
ON COMMISSION
Decide your minimum price on the net figure, not the headline.
ON TAX
The marketplace records what applies. Your own obligations remain yours — ask your accountant.
IF A SALE CANNOT COMPLETE
Say so immediately. A genuine problem handled promptly is fine; silence is what produces restrictions.
