A fortnight away is long enough for a missed renewal to take a business offline.
BEFORE YOU GO
Check Services > My Services and Domains > My Domains for anything due while you are away, and pay it early. Confirm auto-renewal is enabled and the card on file is valid and will not expire during the period. Make sure your contact email will be monitored, or add a contact under Account > Contacts who can act. Take a full backup and download it. Note your cPanel and Client Area credentials somewhere accessible to you but secure.
ADD A COVERING CONTACT
Account > Contacts lets you add a colleague with sub-account access and specific permissions. They can then pay an invoice or open a ticket without you sharing your login, and you can remove them when you return.
TELL US IF SOMETHING MATTERS
If you have a campaign, launch or deadline during your absence, open a ticket and let us know. We will avoid scheduling optional maintenance around it.
ON RETURN
Check the dashboard first. Unpaid invoices, expiring domains and tickets awaiting your reply all surface there.
