Where the programme includes referrals, introducing a new customer can earn rewards.
HOW IT TYPICALLY WORKS
You share a referral link or code. Someone who has not held an account before uses it to order, and rewards are credited to you.
WHERE TO FIND YOUR LINK
The Rewards or Affiliates section of the Client Area, depending on how the programme is structured.
WHAT USUALLY QUALIFIES
A genuinely new customer placing a qualifying order and that order standing.
WHAT DOES NOT
Self-referral, including ordering under a family member's name to claim rewards on your own hosting Existing customers Orders later cancelled or refunded
REWARDS PROGRAMME OR AFFILIATE PROGRAMME?
If both exist, they may serve different purposes: the rewards programme returning value on your own activity, and the affiliate programme paying commission on referrals. Check which applies to referrals, and whether you can participate in both.
Open a ticket if it is not clear from your dashboard. Referring people under the wrong programme means the rewards go nowhere.
