Navigation That Works Print

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Helping people find things.

KEEP IT SHORT

Six to eight items. More than that becomes a list nobody reads, particularly on a phone.

If you have more pages, group them under those items.

USE PLAIN LABELS

"Services", "Prices", "Contact". Not "Solutions", "Investment" or "Connect".

Clever navigation labels are a common and costly mistake.

CONSISTENCY

The same navigation on every page, in the same place.

THE LOGO

Should link to the homepage. Visitors expect this and use it constantly.

ON MOBILE

A menu icon, tappable, opening a readable list.

Keep the most important item visible without opening the menu, particularly the phone number.

DROPDOWNS

Use sparingly. They are awkward on touchscreens and hide content.

Two levels at most.

THE FOOTER

A second chance at navigation, and where people look for contact details, hours and legal pages.

THE TEST

Ask someone unfamiliar with the site to find a specific page. Watch where they look.


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