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Assessing Whether a Cloud Service Suits You Evaluation.WHAT TO ESTABLISHWhat problem it solves Whether it does what you need, not what is... Avoiding Lock-In Keeping your options open.WHAT LOCK-IN ISDependence that makes leaving a provider difficult or... Avoiding Surprise Bills Preventing the worst cases.WHAT CAUSES THEMA process running away Automatic scaling under... Backing Up Cloud Services Protecting data held elsewhere.WHAT NEEDS BACKING UPEmail Files Business application data... Building Resilience Into Cloud Use Reducing dependence.WHAT RESILIENCE MEANS HEREContinuing to operate when something fails.WHAT CAN... Building a Business Case Justifying the cost.WHAT TO COMPAREThe total cost of the current arrangement The total cost of... Checklist: Annual Cloud Review Once a year, properly.INVENTORYEvery service listed, with cost, owner and data held Anything... Checklist: Before Migrating Anything Preparation.ESTABLISHWhat moves, and what does not What it depends on How much data How long the... Checklist: Evaluating a New Cloud Service Before adopting.THE PROBLEMWhat problem does this solve? What do we do now instead?THE FITDoes it... Checklist: Monthly Cloud Review A short routine.COSTTotal spend, in your own currency Largest line items Anything that grew... Checklist: Setting Up a New Cloud Account Doing it properly from the start.ACCOUNTRegistered to the business, on a business email address... Choosing and Planning: Everything That Matters, Briefly The summary.DECIDE PER WORKLOADNot for the business as a whole. Most businesses end with a... Cloud Account Ownership Whose account is it.WHY THIS MATTERSAn account registered to an individual can be lost when they... Cloud Accounting and Business Software Financial and operational systems.WHAT THEY PROVIDEAccounting, invoicing, payroll, stock,... Cloud Computing and Your Internet Connection The dependency.WHAT CHANGESYour connection becomes critical infrastructure.WHAT THAT MEANSAn... Cloud Computing: Everything That Matters, Briefly The whole category in one page.WHAT IT ISUsing someone else's computing resources, paying for... Cloud Costs and Currency Paying for services.HOW CLOUD SERVICES ARE PRICEDPer user, per month Per unit of resource... Cloud Email and Collaboration The most common starting point.WHAT IT PROVIDESEmail on your own domain Shared calendars Document... Cloud Hosting for Your Website Where your site runs.WHAT THE OPTIONS AREShared hosting Managed hosting for a specific platform A... Cloud Networking Concepts How cloud resources connect.WHAT A VIRTUAL NETWORK ISAn isolated network within the provider's... Cloud Resellers and Partners Buying through an intermediary.WHAT THEY OFFERCloud services purchased through them rather than... Cloud Security for Small Teams Proportionate practice.WHAT MATTERS MOSTA second authentication step on every account Individual... Cloud Security: Everything That Matters, Briefly The summary.THE ERROR THAT CAUSES MOST SERIOUS CLOUD INCIDENTSStorage left publicly accessible,... Cloud Services for Communication Calls, messaging and meetings.WHAT THEY PROVIDEVoice calling Video meetings Team messaging... Cloud Services for Customer Records CRM and customer data.WHAT THEY HOLDNames, contact details, history, communications, sometimes... Cloud Services for Design and Media Creative work.WHAT IS DIFFERENTFile sizes are large Synchronisation consumes bandwidth heavily... Cloud Services for Development and Testing Building software.WHAT THEY PROVIDEEnvironments created and destroyed on demand Shared code... Cloud Services for Online Selling Commerce systems.WHAT THE OPTIONS AREA hosted platform that runs the shop for you A shop... Cloud Services in Your Continuity Plan Planning for disruption.WHAT TO RECORDWhich services the business depends on What each holds Who... Cloud Storage Is Not a Backup An important distinction.WHAT SYNCHRONISED STORAGE DOESKeeps the same files everywhere.WHAT THAT... Cloud Storage for Teams Shared files done properly.WHAT TO ESTABLISH FIRSTA structure everyone understands Who needs... Cloud and Disaster Recovery Recovering from serious failure.WHAT THE CLOUD OFFERSSomewhere to hold copies, away from your... Cloud and Local Providers Compared Choosing where to host.WHAT MAJOR INTERNATIONAL PROVIDERS OFFEREnormous capability Global reach... Cloud for Specific Needs: Everything That Matters, Briefly The summary.WHERE MOST BUSINESSES SHOULD STARTEmail and collaboration, with individual accounts,... Cloud for Very Small Businesses Proportionate adoption.WHAT A VERY SMALL BUSINESS ACTUALLY NEEDSBusiness email on its own domain... Cloud-Based AI Services Using AI capability.WHAT THEY PROVIDEText, image and analysis capability accessed as a... Common Cloud Misconfigurations What actually goes wrong.STORAGE EXPOSED PUBLICLYThe most common serious cloud error.A storage... Common Cloud Terms Explained The vocabulary.PROVIDERThe company operating the service.TENANTA customer's isolated portion of a... Common Mistakes Businesses Make With Cloud Services What goes wrong.MOVING WITHOUT A STATED PROBLEMThe move rarely pays.TAKING RAW INFRASTRUCTURE... Comparing the Service Models Choosing the right level.THE SPECTRUMSoftware: you use an applicationPlatform: you deploy... Controlling Cloud Costs Keeping spend in hand.WHAT TO DO FIRSTSet billing alerts before provisioning anything.WHAT TO... Cost and Governance: Everything That Matters, Briefly The summary.SET BILLING ALERTS BEFORE PROVISIONING ANYTHINGAt a figure you expect and a figure... Data Protection Obligations in the Cloud Responsibilities that travel with your data.WHAT REMAINS YOURSObligations relating to personal... Databases in the Cloud Data services.THE OPTIONSA database you install and manage yourself A managed database... Deciding What Belongs in the Cloud Workload by workload.THE PRINCIPLEDecide per workload, not for the business as a whole.WHAT SUITS... Deciding Who Administers Your Cloud Services Assigning responsibility.WHAT NEEDS AN OWNEREvery service.WHAT THE OWNER DOESManages accounts and... Getting Support From Cloud Providers When you need help.WHAT TO ESTABLISH BEFORE YOU NEED ITWhat support your plan includes Hours and... Governing Cloud Use Across a Team Preventing sprawl.WHAT SPRAWL ISServices adopted independently, unrecorded, unmanaged.WHY IT... Handling Cloud Provider Outages When the service fails.WHAT TO ESTABLISH FIRSTWhether it is the provider or you.Check their... How the Cloud Differs From Owning Equipment The practical comparison.OWNING EQUIPMENTA capital purchase Fixed capacity You maintain it You... Infrastructure as a Service Virtual machines and raw resources.WHAT IT ISVirtual servers, storage and networking, provisioned... Leaving a Cloud Provider Exiting cleanly.WHEN THIS ARISESCost Poor service A better option The provider changing something... Logging and Visibility Knowing what happened.WHAT TO ENABLEActivity logging on cloud accounts Access logs for storage... Managed Services Within the Cloud Databases, storage and more.WHAT THEY AREComponents the provider operates for you: databases,... Managing Access to Cloud Services Who can do what.THE PRINCIPLEIndividual accounts, minimum permissions, reviewed regularly.WHAT TO... Managing Cloud Service Changes When providers change things.WHAT PROVIDERS DOChange interfaces Change features Deprecate and... Managing Cloud Subscriptions Software services accumulating.THE PROBLEMSubscriptions accumulate, nobody reviews them, and... Managing Data Transfer Costs Egress and movement.WHAT EGRESS ISData leaving the provider.Frequently charged, sometimes... Managing Keys and Credentials Programmatic access.WHAT THEY ARECredentials allowing software to use cloud services.WHY THEY... Migrating Applications and Websites Moving systems.WHAT TO ESTABLISHWhat the application depends on Whether the target supports it... Migrating Email to a Cloud Service A common first move.WHAT TO PLANWhich accounts move Whether historic mail moves When the switch... Migrating Files and Documents Moving working data.WHAT TO DO FIRSTReview what exists Delete what is no longer needed Agree a... Monitoring Cloud Services Knowing the state.WHAT TO MONITORWhether services are available Whether they perform acceptably... Moving Data Into the Cloud Getting it there.WHAT TO ESTABLISH FIRSTHow much data How long it will take over your connection... Myths About Cloud Computing What is commonly misunderstood."THE CLOUD IS ALWAYS CHEAPER"Frequently not, particularly for... People and Partners: Everything That Matters, Briefly The summary.EVERY SERVICE NEEDS A NAMED OWNERShared responsibility becomes nobody's. And every... Planning a Cloud Adoption Doing it deliberately.WHAT TO ESTABLISH FIRSTWhat you have now What problems you are solving What... Platform as a Service Running your application without managing servers.WHAT IT ISA managed environment where you... Protecting Data in Cloud Services Confidentiality.WHAT TO ESTABLISHWhat data is in each service Who can access it Whether it is... Public, Private and Hybrid Deployment Where the resources sit.PUBLIC CLOUDShared infrastructure operated by a provider, used by many... Questions to Ask a Cloud Provider Before committing.ABOUT THE SERVICEWhat exactly is included What is extra What the limits... Reference: Cloud Decisions and What Drives Them Quick lookup.SHOULD WE MOVE THIS WORKLOAD?What problem does it solve? If none, no.WHICH SERVICE... Reference: Cloud Terms Quick Definitions Vocabulary.SAAS, PAAS, IAASApplication, platform, infrastructure. Managed, decreasingly.REGIONA... Reviewing Your Cloud Arrangements Periodic assessment.WHAT TO REVIEW ANNUALLYEvery service in use What each costs, in your currency... Running Cloud Services: Everything That Matters, Briefly The summary.MONITOR FROM OUTSIDEA service cannot reliably report its own unavailability.Send... Securing Cloud Accounts The first line.WHY IT MATTERS MOSTWhoever holds a cloud account holds everything in it, and can... Service Models: Everything That Matters, Briefly The summary.THE SPECTRUMSoftware: you use an application. Platform: you deploy code.... Sizing Cloud Resources Choosing how much.WHAT TO ESTABLISHWhat the workload actually requires How that varies through... Skills Needed to Use Cloud Services Well What your team actually needs.FOR SOFTWARE SERVICESVery little technical skill.Administration,... Software as a Service Using an application someone else runs.WHAT IT ISA complete application, accessed over the... Storage and Migration: Everything That Matters, Briefly The summary.THE DISTINCTION THAT CATCHES PEOPLE OUTSynchronised storage is not backup.A file... Testing Your Cloud Setup Verification.WHAT TO TESTThat backups and exports restore That account recovery works That... The Shared Responsibility Model Who is responsible for what.THE PRINCIPLEThe provider secures the infrastructure.You secure what... Training Your Team on Cloud Services Adoption that works.WHY IT MATTERSA service nobody knows how to use produces workarounds, shadow... Understanding Availability and Regions Resilience within a provider.WHAT A REGION ISA geographic location containing facilities.WHAT AN... Understanding Cloud Pricing How charges arise.THE COMMON MODELSPer user, per month Per resource, per hour or second Per unit... Understanding Cloud Storage Types Different kinds of storage.FILE STORAGEDocuments in folders, as you are used to.Suits... Understanding Containers Packaging applications.WHAT A CONTAINER ISAn application packaged with everything it needs to... Understanding Scaling Handling more demand.VERTICAL SCALINGA larger resource: more processing, more memory.Simple, and... Understanding Serverless Computing Running code without servers.WHAT IT MEANSCode that runs in response to an event, with the... Understanding Service Level Agreements What is actually promised.WHAT AN SLA ISA stated commitment, usually about availability, with a... Understanding the Cloud: Everything That Matters, Briefly The summary.WHAT IT ACTUALLY ISUsing someone else's computing resources over a network, paying... Using a Managed Service Provider Outsourcing operation.WHAT THEY DOOperate cloud services on your behalf: monitoring, updates,... What Cloud Computing Actually Means Beyond the word.WHAT IT MEANSUsing computing resources owned and operated by someone else, over a... What the Cloud Does Not Solve Honest limits.IT DOES NOT MAKE A BAD SYSTEM GOODMoving something inefficient elsewhere makes it... When Not to Move to the Cloud Staying where you are.WHEN THE CURRENT ARRANGEMENT IS FINEWorking, affordable, and not causing... Where Your Data Actually Lives Regions and residency.WHAT A REGION ISA geographic location where a provider operates... Why Businesses Move to the Cloud Genuine reasons.ACCESS FROM ANYWHEREWork is not tied to one location or device.NO HARDWARE TO... Working With a Cloud Consultant Engaging help.WHEN TO ENGAGE ONEA migration beyond your capability An architecture decision with... Your First Ninety Days With Cloud Services A practical sequence.FIRST MONTHRegister accounts to the business, with a second administrator...
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