Software services accumulating.
THE PROBLEM
Subscriptions accumulate, nobody reviews them, and businesses pay for tools nobody uses.
WHAT TO RECORD
Every subscription What it costs annually Who uses it Who administers it When it renews
WHAT TO REVIEW ANNUALLY
Whether each is still used Whether the user count is accurate Whether a cheaper tier suffices Whether two tools overlap
THE USER COUNT POINT
Per-user subscriptions frequently include people who left.
Check.
WHAT TO CANCEL
Anything unused.
WHAT TO CHECK BEFORE CANCELLING
That you have exported your data That nothing depends on it
WHAT TO DIARISE
Renewal dates, with notice periods.
WHY
Automatic renewal for another year because notice was missed is a common and avoidable cost.
WHO SHOULD OWN THIS
One person, with visibility of every subscription.
WHAT TO AVOID
Departmental subscriptions nobody central knows about.
