Knowledgebase

Viewing articles tagged 'securityabuse'

Backups as a Security Control A tested backup turns a compromise from a crisis into an inconvenience. It is the most valuable... Blocking IP Addresses and Ranges cPanel's IP Blocker refuses connections from specified addresses.BLOCKING AN ADDRESScPanel >... Brute-Force Attacks and How to Stop Them Brute forcing means trying password after password against a login page. Bots do this against... Building a Simple Security Routine Security is maintenance, not a project you finish. A short routine beats an occasional large... Choosing and Storing Strong Passwords Most account compromises begin with a guessed, reused or stolen password rather than a clever... Cleaning a Hacked Website Step by Step Work in this order. Cleaning while the site is still being re-infected wastes the effort.1.... Common Types of Malware on Shared Hosting Knowing what you are looking at helps you judge the severity.SEO SPAMHidden links or entire pages... Dealing with Bad Bots and Scrapers Not all automated traffic is malicious, but a great deal of it is worthless to you and expensive... Email Sending Limits and Our Spam Policy Shared hosting enforces hourly sending limits. They protect the server's mail reputation for... Enabling Two-Factor Authentication on Your Accounts Two-factor authentication (2FA) means a stolen password alone is not enough to get in. It is the... Fair Use of Shared Hosting Resources Shared hosting works because typical websites use resources in short bursts. A few patterns break... Getting Your Domain Removed from Email Blacklists A blacklist listing means receiving servers reject or filter your mail. Listings follow spam... Giving a Developer Access Safely Handing over your main cPanel login gives one person total control of every site, mailbox and... Hiding Sensitive Files from Public Access Anything inside public_html is reachable by anyone who guesses the URL, whether or not you linked... Hosting Account Security Checklist Work through this list once, and re-check it every few months. Most compromised accounts we deal... How Copyright Complaints Are Handled We receive complaints from rights holders about content hosted on our servers. Here is how the... If Your Mailbox Is Sending Spam A compromised mailbox is one of the most common abuse incidents we handle. The password was... Keeping Your Website Software Updated Out-of-date software is the leading cause of hacked websites on shared hosting. Attacks are... Our Acceptable Use Policy in Plain English The full policy is on our website. This article explains what it means in practice.NOT PERMITTED... Phishing Content Found on Your Account Phishing pages are treated as the most urgent category of abuse after child protection, because... Preventing Abuse of wp-cron.php and xmlrpc.php Two WordPress files are routinely abused to generate load and to test passwords at high speed.... Protecting Customer Data on Your Website If your site collects names, emails, phone numbers or orders, you are responsible for looking... Protecting Online Stores and Payment Pages If you take payments, the security expectations are higher and the consequences of a compromise... Protecting Your Website's Admin Area The login page of any content management system is attacked constantly by automated tools. These... Recognising Invoice Fraud and Business Email Compromise A common and costly fraud: someone monitors business email, then sends a message at the right... Recognising Phishing Emails That Pretend to Be Us Attackers send convincing emails claiming to be from your hosting provider, hoping you will type... Removing a Google Security Warning or Blacklisting If Google flags your site, browsers show a red warning page and your traffic stops almost... Repeat Abuse and Account Termination We prefer to resolve issues and keep customers. Termination is a last resort, but it does... Reporting Abuse to Us If you believe a site hosted on our network is being used for phishing, malware, spam or other... Revoking Access When Staff or Contractors Leave Old credentials that were never revoked are a frequent route into hosting accounts, sometimes... Scanning Your Account for Malware ImunifyAV in cPanel scans your entire hosting account, independently of anything installed inside... Secure Coding Basics for Custom Websites If your site is custom-built rather than a packaged application, these are the issues that... Securing a Laravel or Custom PHP Application Frameworks are secure by default in most respects, but deployment mistakes undo that.DOCUMENT... Securing File Uploads on Your Website A form that lets visitors upload files is one of the most commonly exploited features on any... Securing the Computer You Manage Your Site From Server-side security cannot protect you from malware on your own machine. If your laptop is... Setting Safe File Permissions Permissions control who may read, write and execute each file. Loose permissions let one... Setting Up SPF, DKIM and DMARC These three DNS records let receiving mail servers verify that mail claiming to be from your... Signs That Your Website Has Been Hacked Compromises are often quiet by design. These are the signals worth watching for.VISIBLE SIGNSYour... Turning Off Directory Listings When a folder has no index file, the server may display a browsable list of everything inside it.... Understanding Backdoors and Web Shells A backdoor is code left behind so an attacker can return without needing the original... Understanding DDoS Attacks A denial-of-service attack floods a site with traffic so that legitimate visitors cannot reach... Understanding Resource Limits and 508 Errors A 508 Resource Limit Reached message means your account hit a plan limit at that moment, not that... Using Cloudflare as a Security Layer Cloudflare sits in front of your site, filtering traffic before it reaches our servers. The free... Using HTTPS Correctly Across Your Site HTTPS encrypts traffic between your visitors and the server. Without it, passwords and form... What to Do If Your Account Has Been Suspended Read the suspension email first. It states the reason, and the right action depends entirely on... What to Do If Your Hosting Account Is Compromised Act in this order. Speed matters, because a compromised account is usually being used for... What We Do and What You Must Do After a Compromise Cleaning up is a shared responsibility. Knowing the split avoids delays.WHAT WE... When Emails Appear to Come From Your Domain but Did Not Receiving a bounce or a complaint about mail you never sent does not necessarily mean your... Why Hacked Sites Get Reinfected A site cleaned but not hardened is usually compromised again within days. There are four usual... Why Hosting Accounts Get Suspended Suspension is not arbitrary. These are the reasons, roughly in order of how often they... Why We Ask for Verification Before Making Account Changes When you ask us to reset a password, change the registered email, unlock a domain or transfer... Why You Cannot Reach Your Own Site (Firewall Blocks) If your site loads for everyone else but not for you, your IP address has almost certainly been...
Back

Are you happy with your experience? Leave us a review on Trustpilot.


Trustpilot