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Viewing articles tagged 'malware'

"Connection Timed Out" When Sending or Receiving The client could not reach the server at all.WHAT IT MEANSNo response on the port it tried. This... A Security Routine What to do regularly.WEEKLYApply security updates Check for unexpected user accounts Check... A Store Health Check to Run Quarterly Ninety minutes, four times a year.TECHNICALWooCommerce > Status, and clear every warning PHP... AI in Cybersecurity Machine learning applied to defence and attack.WHAT IT IS USED FOR DEFENSIVELYDetecting anomalous... Application Maintenance Routine What to do, and how often.WEEKLYApply available updates, having backed up Check the site loads... Building a Simple Security Routine Security is maintenance, not a project you finish. A short routine beats an occasional large... Buying Security Services Sensibly What to buy and what you already have.WHAT IS INCLUDED WITH HOSTINGFree SSL through AutoSSL... Certificate Errors in One Browser Only When the problem follows a specific browser.WHAT IT USUALLY MEANSThe certificate is fine and... Checking Whether You Have Been Compromised Verification.WHAT TO CHECKYour user list, for accounts you do not recognise Files modified... Choosing a WordPress Theme What matters in the decision.WHAT ACTUALLY MATTERSSpeed Whether it is maintained Whether it works... Cleaning a Compromised Application Removing an infection properly.THE ORDEROpen a ticket so we can check the account... Code Signing and Notarisation Proving where software came from.WHAT CODE SIGNING ISAttaching a cryptographic signature proving... Common SSL Myths Advice that was true once, or never."SSL REQUIRES A DEDICATED IP"Obsolete. SNI made this untrue... Common Types of Malware on Shared Hosting Knowing what you are looking at helps you judge the severity.SEO SPAMHidden links or entire pages... Computer Software: Everything That Matters, Briefly The summary.A STOPPED SERVICE PRODUCES SYMPTOMS WITH NO VISIBLE CAUSEMany functions depend on... Connection timed out when sending or receiving mail The mail client could not reach the server.WHAT IT MEANSNo response on the port it tried. A... Cyber Security Myths Worth Discarding Common misconceptions."WE ARE TOO SMALL TO BE TARGETED"Attacks are automated and... Deceptive Site Ahead A phishing warning on your domain.WHAT IT MEANSContent resembling a phishing page was found on... Deciding Whether to Take the Site Offline A judgement call.WHEN TO TAKE IT DOWNIt is redirecting visitors somewhere harmful It is... Email on Shared or Public Devices Access away from your own equipment.WHAT TO USEWebmail, in a private browsing window.WHAT NOT TO... Expired and Closeout: Everything That Matters, Briefly The summary.THE STAGESExpired auction, then last chance, then closeout. Prices generally fall at... Free Versus Paid Plugins The comparison.FREE PLUGINS FROM THE DIRECTORYReviewed before listing Community support... Free Versus Paid Themes The honest comparison.FREE THEMES FROM THE OFFICIAL DIRECTORYReviewed before listing Usually... FTP and SFTP Encryption Transferring files securely.PLAIN FTPSends your username and password unencrypted. Anyone on the... Handling a Compromised Client Site When one gets hacked.IMMEDIATE PRIORITIESContain it, so other accounts are not affected Establish... Handling Abuse and Compromised Accounts Responding to problems on your network.WHAT ABUSE LOOKS LIKEOutbound mail floods Phishing pages... Handling Abuse Complaints About Client Sites When a client causes a problem.WHAT ARRIVESA notice from us about spam, malware, phishing or... Handling Abuse Complaints About Clients When a client causes problems.WHAT MIGHT ARISESpam sent from their account A compromised site... Handling an Abuse Report About a Client We forward abuse reports concerning your accounts to you. Acting quickly protects your other... Hosting Account Security Checklist Work through this list once, and re-check it every few months. Most compromised accounts we deal... How to Buy SiteLock Website Security Malware scanning and protection.WHAT IT DOESScans your website for malware and vulnerabilities,... How to Buy VPN Service Private browsing and secure connections.WHAT IT DOESRoutes your internet connection through an... If Your Mailbox Is Sending Spam A compromised mailbox is one of the most common abuse incidents we handle. The password was... Installing and Managing Software on macOS How software arrives.WHAT THE ROUTES AREThe App Store Downloaded disk images or packages from... Keys and Custody: Everything That Matters, Briefly The summary.THERE IS NO ACCOUNT, NO OWNER RECORD AND NO AUTHORITY WHO CAN RESTORE... Mac Distribution Options How Mac software reaches users.WHAT THE ROUTES AREThe Mac App Store Direct distribution from your... macOS Security Configuration Hardening a Mac.WHAT TO ENABLEFull disk encryption Automatic screen lock with a short timeout The... Malware detected in your account A scanner found something.WHAT IT MEANSEither our server-side scanning or ImunifyAV identified... Malware Scanning Checking for infection.WHAT SCANNING FINDSKnown malicious code Modified core files Suspicious... Managing Address Reputation Keeping your network trusted.WHY IT MATTERSYour addresses carry a reputation, and a poor one... Media Production Software Tools for the work.WHAT CATEGORIES ARE NEEDEDPhoto editing Video editing Audio editing Graphic... Monitoring for Intrusion Noticing a compromise rather than being told by someone else.WHAT TO WATCHFailed and successful... My Service Was Suspended Access removed.CHECK THE REASONYou will have received a notice. Read it.Client Area > Services... My Site Was Suspended Access removed, data intact.FIRST, READ THE NOTICEIt states the reason. The right action depends... NET::ERR_CERT_AUTHORITY_INVALID The browser does not trust whoever issued the certificate.WHAT IT MEANSThe certificate was not... Nulled and Pirated Software: Why Not To The most common cause of compromised sites we clean.WHAT IT ISPremium themes, plugins or... Our Acceptable Use Policy in Plain English The full policy is on our website. This article explains what it means in practice.NOT PERMITTED... Paying for Professional Services Some work falls outside standard support and is quoted separately.INCLUDED IN STANDARD... Phishing Content Found on Your Account Phishing pages are treated as the most urgent category of abuse after child protection, because... Playbook: I Think I Have Been Hacked Security incidents.ESTABLISH FIRSTWhat did they notice? When? What have they already done?WHAT TO... Preventing Card Skimming on Checkout The most damaging compromise a shop can suffer.WHAT IT ISJavaScript injected into your checkout... Preventing Reinfection Why cleaned sites get compromised again.THE FOUR CAUSESA backdoor was missed. Attackers plant... Preventive Maintenance in an Organisation Reducing incidents before they occur.WHAT PREVENTIVE MAINTENANCE COVERSPatching Disk space... Protecting Mailboxes from Being Compromised A compromised mailbox is used to send spam, and is one of the most common incidents we handle.HOW... Receiving File Uploads on the Server A common vulnerability.WHAT THE RISKS AREExecutable content stored and then served Files... Recovering a Store After a Problem When something has gone badly wrong.FIRST, STOP THE DAMAGEIf checkout is broken, say so on the... Recovering From Compromise When keys are exposed.WHAT TO DO IMMEDIATELYMove remaining assets to a new wallet, created on a... Reporting Abuse to Us If you believe a site hosted on our network is being used for phishing, malware, spam or other... Reseller Account Security Protecting what you are responsible for.WHY IT MATTERS MORE FOR YOUA compromise of your reseller... Reseller Account Security Checklist Your account holds access to every client you host. Treat it accordingly.YOUR ACCESSLong, unique... Risks in Buying Expired Domains What to watch for.THE HISTORY RISKA name previously used for spam, malware or worse carries... Safe Handling of Email Attachments Attachments are the most common delivery route for malware.BEFORE OPENING ANYTHINGWere you... Scanning Applications for Malware Finding what should not be there.IMUNIFYAVcPanel > ImunifyAV. Scan the full home directory... Scanning for Malware with ImunifyAV in cPanel ImunifyAV scans your hosting account for malware, backdoors and injected code at the server... Scanning Your Account for Malware ImunifyAV in cPanel scans your entire hosting account, independently of anything installed inside... Scanning Your Account for Malware with ImunifyAV ImunifyAV scans your whole hosting account for malware, backdoors and injected code,... Securing an Online Store Shops are a higher-value target than ordinary websites.WHY THEY ARE TARGETEDThey process... Securing the Computer You Manage Your Site From Server-side security cannot protect you from malware on your own machine. If your laptop is... Securing the Devices You Log In From The other half of access security.WHY IT MATTERSYour accounts are only as secure as the device... Securing Your Own Computer Where credentials are stolen.WHY IT MATTERSYour site is only as secure as the machine you... Security Plugins and Firewalls What protection tools do.WHAT THEY OFFERBlocking malicious requests Limiting login attempts... Security Plugins and Tools Application-level protection.WHAT THEY TYPICALLY PROVIDELogin attempt limiting File integrity... Security Terms Explained Threats and defences.MALWARESoftware intended to cause harm.BACKDOORCode left behind allowing an... Sending and Receiving Safely Avoiding irreversible mistakes.WHAT TO VERIFY BEFORE SENDINGThe address, completely The network... Signs Your Site Has Been Compromised What to look for.WHAT VISITORS MIGHT SEERedirects to another site Pages you did not create... Spam Pages Appeared on My Site Injected content, usually from a compromise.WHAT IT LOOKS LIKEPages you did not create,... Spotting Files That Should Not Be There Recognising compromise.WHAT TO LOOK FORPHP files in directories that should contain only images... Suspending and Terminating Accounts When service stops.FOR NON-PAYMENTHave a stated process: reminder, warning, suspension,... Symptom: Account Suspended or Over Quota Limits and suspensions.WHAT CAUSES SUSPENSIONNon-paymentAbuse: spam, malware, or a... The Site Ahead Contains Malware A browser or search engine security warning.WHAT IT MEANSMalicious content was detected on your... Themes and Builders: Everything That Matters, Briefly The whole category in one page.CHOOSING A THEMECheck the demo's speed before committing. That is... This account has been flagged for abuse A notice about content or activity.WHAT IT MEANSWe received a report, or our monitoring detected... Three Ways to Install a WordPress Plugin Plugins add features to WordPress. There are three installation methods, and the right one... Types of Wallet Where keys are held.WHAT A WALLET ISSoftware or hardware managing keys and constructing... Understanding Backdoors and Web Shells A backdoor is code left behind so an attacker can return without needing the original... Understanding Software Licensing Legal use of software.WHAT A LICENCE GRANTSPermission to use software, under stated... Understanding What Is Included With Your Hosting Before you buy extras.INCLUDED WITH EVERY PLANcPanel Free SSL through AutoSSL Email accounts on... Unusual activity or login from a new location A security notification.WHAT TO DO IMMEDIATELYIf it was not you, change the password for that... Verifying the Site Is Clean Confirming the cleanup worked.WHAT TO CHECKRun a malware scan Load the site logged out, from a... VPS Security Fundamentals The basics, in priority order.THE ESSENTIALSSSH keys rather than passwords, with root login... What Is Included and What Is Extra Knowing the boundary before you order prevents disappointment afterwards.INCLUDED WITH... What Is Included in Your Hosting Plan Every ZillionKingHost shared hosting plan includes the following as standard.THE ESSENTIALScPanel... What SSL and TLS Actually Are SSL and TLS are the protocols that encrypt traffic between a browser and a server.THE NAMESSSL... What the Padlock Does and Does Not Mean A widely misunderstood symbol.WHAT IT MEANSThe connection between your browser and that server is... What to Do If Your Account Has Been Suspended Read the suspension email first. It states the reason, and the right action depends entirely on... What to Do If Your WordPress Site Is Hacked Work through these steps in order. Do not skip step 1 — cleaning a site while it is still serving... What We Do and What You Must Do After a Compromise Cleaning up is a shared responsibility. Knowing the split avoids delays.WHAT WE... When a Client Account Is Compromised A compromised client account threatens your other clients, not just that one.IMMEDIATE... Why an Order May Be Held for Verification Some orders are held for review before provisioning. It is routine and usually resolved... Why an Order Was Flagged for Review Automated fraud checks hold some orders before provisioning. It is routine.COMMON TRIGGERSThe... Why Hacked Sites Get Reinfected A site cleaned but not hardened is usually compromised again within days. There are four usual... Why Hosting Accounts Get Suspended Suspension is not arbitrary. These are the reasons, roughly in order of how often they... Why You Should Never Use Nulled Themes and Plugins "Nulled", "cracked" or "GPL-free" copies of premium plugins are widely advertised as a way to... Windows Server Patching and Maintenance Keeping servers current.WHY IT MATTERSUnpatched servers are exploited, and vulnerabilities are... WordPress Plugins: Everything That Matters, Briefly The whole category in one page.THE CORE PRINCIPLEEvery plugin must earn its place.Each adds code,... Writing Your Terms of Service The document that prevents disputes.WHY YOU NEED ONEWithout stated terms, every disagreement is... Your account has been suspended Access removed.FIRST, READ THE NOTICEIt states the reason. The correct response depends entirely...
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