Coordinating everything a building needs.
WHAT IT COVERS
Cleaning
Maintenance: building fabric, plumbing, electrical
Systems: power, water, air conditioning, lifts
Security coordination Waste Grounds Pest control
Compliance: fire safety, inspections
WHY IT IS A DIFFERENT BUSINESS
You coordinate suppliers rather than perform the work.
WHAT THE CLIENT BUYS
A single point of responsibility for the building.
WHY THAT IS VALUABLE
Managing many suppliers is exactly what the client wants to avoid.
WHAT IT REQUIRES
Knowledge of what a building needs Reliable suppliers Systems for tracking and scheduling Responsiveness
WHAT TO ESTABLISH AT THE START
An inventory of the building: systems, equipment, ages, service histories
WHY
You cannot manage what has not been recorded.
WHAT TO BUILD
A planned maintenance schedule.
WHAT IT SHOULD COVER
Every system requiring periodic attention When each is due Who performs it
WHY PLANNED RATHER THAN REACTIVE
Reactive maintenance costs more and produces failures at the worst times.
WHAT TO TRACK
Reactive requests and their causes.
WHAT PATTERNS REVEAL
Systems requiring replacement rather than repeated repair.
WHAT TO REPORT TO THE CLIENT
What was done What is due What requires investment
WHY THAT LAST POINT
It is the advice clients value most.
