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A Backup Strategy That Works Beyond a single copy.WHAT TO BACK UPWebsite files and database Email Business records and... A Continuity Checklist for Small Businesses A practical starting point.ACCOUNTSDomain auto-renewal enabled Registrar contact details current... Assessing What Downtime Costs Understanding the stakes.WHAT TO CALCULATERevenue lost per day the business cannot operate... Business Continuity: Everything That Matters, Briefly The whole category in one page.WHAT ACTUALLY STOPS BUSINESSESNot disasters. Losing account... Communicating During a Disruption What to tell people.WHO TO TELLCustomers affected Staff Suppliers, if relevantWHAT TO SAYWhat is... Cross-Training and Shared Knowledge Reducing dependence on individuals.THE PROBLEMOne person who knows something nobody else... Documenting How Things Are Done Knowledge that should not live in one head.WHAT TO DOCUMENTHow you do the work How you handle... Emergency Access Arrangements When you are unavailable.THE PROBLEMIf only you can access everything, your absence stops the... Identifying Single Points of Failure What only one thing depends on.WHAT TO LOOK FORSomething only one person can do Something only... Insurance and Risk Transfer What insurance covers.WHAT MIGHT BE AVAILABLEProperty and contents Business interruption Public... Keeping Trading When Systems Fail Operating without your usual tools.WHAT TO PREPAREA way to take enquiries without the website A... Learning From Incidents Improving after something goes wrong.WHAT TO DO AFTERWARDSRecord what happened Establish why... Power and Connectivity Continuity Local operational risks.WHAT AFFECTS BUSINESSES HEREPower interruptions Fuel availability... Protecting Against Losing a Developer When the person who built it disappears.HOW COMMON THIS ISVery. It is one of the most frequent... Protecting Business Records Beyond the website.WHAT RECORDS MATTERCustomer details and history Invoices and financial records... Protecting Email Continuity When you cannot receive mail.WHY IT MATTERSFor many businesses, losing email is worse than losing... Protecting Your Accounts Access that must survive.WHICH ACCOUNTS MATTERDomain registrar Hosting Site administration Email... Protecting Your Domain The asset that controls everything.WHY IT MATTERS MOSTYour domain controls your website and your... Recording Where Everything Is The document that makes recovery possible.WHAT TO RECORDWhere the domain is registered and when... Setting Recovery Expectations How quickly you need to be back.THE TWO QUESTIONSHow long can you afford to be down? How much... Succession and Long-Term Continuity Beyond immediate disruption.WHAT THIS COVERSWhat happens to the business if you cannot continue... Testing Your Plan Whether it would work.WHY TESTAn untested plan is an assumption.WHAT TO TESTRestoring a backup... The Difference Between Backup and Continuity Two different things.WHAT A BACKUP ISA copy of your data.WHAT CONTINUITY ISThe ability to keep... Website Recovery Planning Getting back online.WHAT YOU NEED TO RESTORE A SITEA current backup of files and database Access... What Could Stop Your Business Operating The honest inventory.WHAT PEOPLE PLAN FORFire, flood, theft.WHAT ACTUALLY HAPPENS MORE... What Happens If You Are Unavailable Planning for absence.WHAT COUNTSIllness Travel An emergency Anything unexpectedWHAT WOULD... Writing a Continuity Plan What the document contains.WHAT TO INCLUDEWhat the business depends on What could fail What to do...

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