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Chargebacks and Disputes When a customer challenges a payment.WHAT A CHARGEBACK ISThe customer asks their bank to reverse... Checkout Fields for Nigerian Customers Adapting the form.WHAT IS ESSENTIALName Phone number Delivery address A way to contact themTHE... Checkout Security and Trust Why customers hesitate.WHAT REASSURES CUSTOMERSHTTPS across the whole site, visibly Real contact... Designing a Checkout That Converts Reducing abandonment.THE MAIN CAUSES OF ABANDONMENTUnexpected costs at the end Forced... Diagnosing Webhook Problems When orders do not update.CHECK THE URLCompare what your plugin specifies against what is in the... Handling Pending and Failed Payments Orders that do not complete.WHY ORDERS SIT PENDINGThe customer abandoned at the payment step The... How Online Payments Work The parties involved.WHAT HAPPENS WHEN A CUSTOMER PAYSYour site sends the customer to the... Keeping Payment Records What to retain.WHAT TO KEEPTransaction records from your gateway Settlement records Order records... Manual Bank Transfer Orders Handling offline payment.HOW IT WORKSThe customer sees your account details and pays by... Mobile Checkout Where most purchases happen.WHY IT MATTERS MOSTMost Nigerian customers buy on phones.A checkout... Offering Multiple Payment Methods Why one is not enough.WHAT NIGERIAN CUSTOMERS USECards, with varying online restrictions Bank... Payment Fraud and Prevention Protecting the business.WHAT HAPPENSStolen cards used for orders Card testing, where small... Payments and Checkout: Everything That Matters, Briefly The whole category in one page.THE SINGLE MOST COMMON FAILUREThe webhook. Without it, payments... Reconciling Payments Against Orders The weekly check.WHY DO ITTo catch payments that succeeded without updating your site.HOWExport... Reducing Failed Payments Getting more transactions through.WHY PAYMENTS FAIL HERECards restricted for online transactions... Refunds and How to Handle Them Returning money.HOW TO REFUNDThrough your gateway, so funds return to the original payment... Settlement and Cash Flow When the money arrives.WHAT SETTLEMENT ISFunds moving from the gateway to your bank... Test Mode and Going Live The switch that matters.WHY TEST MODE EXISTSTo complete the full flow without real money.HOW TO... Transactional Emails for Payments Confirming to the customer.WHAT MUST SENDOrder received Payment confirmed Dispatch notification... Understanding Gateway Fees What you actually receive.WHAT IS CHARGEDA percentage of each transaction Sometimes a fixed... What You Need to Accept Payments in Nigeria Requirements before you start.WHAT GATEWAYS TYPICALLY REQUIREA bank account in the business name,... What a Webhook Is and Why It Matters The most misunderstood part.WHAT IT ISA message the gateway sends your site when a payment...
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