Checking your reputation.
WHAT TO SEARCH
Your business name Your business name plus "review" Your business name plus your city Your own name, if the business is you Your phone number
THAT LAST ONE
Finds listings and mentions you did not know about.
WHERE ELSE TO LOOK
Your business profile reviews Social media comments and mentions Local groups where your business might be discussed Marketplace ratings, if you sell on one
WHAT YOU WILL FIND
Old listings with wrong details Reviews you did not know about Occasionally, complaints nobody told you about
HOW OFTEN TO CHECK
Monthly is reasonable.
SETTING UP ALERTS
Services can notify you when your name appears.
Useful, and imperfect. They miss a great deal.
WHAT TO DO WITH WHAT YOU FIND
Respond to reviews Correct wrong listings Address patterns in complaints
WHAT NOT TO DO
Check once, find nothing, and assume nothing exists.
