What to charge.
WHAT PRICING MODELS EXIST
Per item Per kilogram Per load Subscription or package Commercial contract rates
WHAT PER ITEM SUITS
Dry cleaning and garments requiring individual handling.
WHAT PER KILOGRAM SUITS
Household bulk washing.
WHY THE DISTINCTION MATTERS
Per kilogram pricing on items requiring individual finishing loses money.
WHAT TO ESTABLISH
Cost per item for the items you actually handle.
WHAT TO PRICE SEPARATELY
Items requiring special treatment Heavily soiled items Express service Collection and delivery Items requiring repair
WHY SPECIAL TREATMENT
It consumes time the standard price does not cover.
WHAT TO STATE CLEARLY
Prices, displayed.
WHY
Uncertainty deters customers and disputes arise at collection.
WHAT TO ESTABLISH
What is included in the price.
WHAT TO AVOID
Quoting before inspecting the item.
WHY
Condition determines the work required.
WHAT TO DO ABOUT ITEMS REQUIRING MORE WORK
Explain before accepting, and price accordingly.
WHAT SUBSCRIPTION MODELS PROVIDE
Predictable revenue and customer commitment.
WHAT THEY REQUIRE
Defined limits, or costs run beyond the price.
WHAT TO ESTABLISH
What the subscription includes.
WHAT TO REVIEW
Prices, when water, power or chemical costs move.
WHY
Margins here are thin and absorbed increases eliminate them.
