What kind of operation you are running.
WHAT FORMS EXIST
Retail laundry for households Dry cleaning
Industrial and commercial laundry: hotels, hospitals, restaurants
Self-service laundry Collection and delivery services
Specialist cleaning: curtains, rugs, leather
WHY THE DISTINCTION MATTERS
Equipment, volume, pricing and customers differ substantially.
WHAT RETAIL LAUNDRY IS ECONOMICALLY
Many small transactions, dependent on location and turnaround.
WHAT COMMERCIAL LAUNDRY IS
Volume contracts, thin margins, dependent on efficiency and reliability.
WHY COMMERCIAL WORK IS ATTRACTIVE
Predictable volume and regular payment.
WHAT IT REQUIRES
Capacity, reliability and the ability to meet fixed collection schedules.
WHAT ALL SHARE
Responsibility for customers' property Dependence on water and power Equipment that determines whether you operate Chemical handling
WHY RESPONSIBILITY FOR PROPERTY DESERVES EMPHASIS
Damaged and lost garments are the principal source of disputes.
WHAT DETERMINES PROFITABILITY
Volume against capacity
Cost per item: water, power, chemicals, labour
Rework and damage Turnaround
WHAT MOST OPERATORS DO NOT KNOW
Cost per item processed.
WHAT TO ESTABLISH FIRST
That figure, measured.
WHAT TO TREAT THIS CATEGORY AS
Operational guidance, with chemical safety from product data sheets.
