What the customer actually sees.
WHY IT DETERMINES PERCEPTION
Customers judge the result by appearance, not by cleanliness.
WHAT FINISHING INVOLVES
Pressing or ironing Shaping Steaming Folding or hanging Packaging
WHAT TO ESTABLISH
The correct temperature and method for each fabric.
WHY
Excessive heat scorches, shines and melts fabrics irreversibly.
WHAT TO BE CAREFUL WITH
Synthetic fabrics Printed areas Trims and embellishments Delicate fabrics
WHAT TO USE
A protective cloth where appropriate.
WHAT STEAM PROVIDES
Relaxation of fabric without direct contact.
WHAT TO CHECK
Equipment temperature, and that it is accurate.
WHY
Thermostats drift and scorching results.
WHAT TO ESTABLISH ABOUT WATER IN STEAM EQUIPMENT
That it is treated where necessary.
WHY
Scale and deposits mark garments.
WHAT TO INSPECT AFTER FINISHING
The whole garment, for marks, damage and missed areas.
WHY BEFORE PACKING
It is the last opportunity.
WHAT TO ESTABLISH
That someone checks before items are released.
WHAT PACKAGING SHOULD ACHIEVE
Protection until the customer takes the item home Presentation
WHAT TO AVOID
Packing items that are not completely dry.
WHY
They develop odour and mildew, and the customer discovers it.
WHAT TO ESTABLISH
That items are fully dry before packing.
WHAT TO MEASURE
Items returned for re-finishing.
