Selling components.
WHAT DETERMINES VIABILITY
Stock turnover Margin Availability of what customers ask for Cash tied up
WHY AVAILABILITY DOMINATES
A customer who cannot get the part goes elsewhere and frequently does not return.
WHAT MAKES IT DIFFICULT
The range is enormous, and demand is unpredictable per item.
WHAT TO ESTABLISH
Which vehicles are common in your area.
WHY
Stocking for vehicles nobody drives locally is dead money.
WHAT TO STOCK
Fast-moving consumables for common vehicles.
WHAT TO ORDER RATHER THAN STOCK
Slower and vehicle-specific items.
WHAT TO ESTABLISH ABOUT SUPPLY
How quickly you can obtain what you do not hold.
WHY
Fast sourcing substitutes for stock and preserves the sale.
WHAT TO TRACK PER ITEM
Sales rate Stock held How long it has been there
WHAT TO DO ABOUT ITEMS THAT HAVE NOT MOVED
Clear them, even at a loss.
WHY
The cash is worth more than the stock.
WHAT CATALOGUING REQUIRES
Accurate identification: part numbers, applications, alternatives.
WHY
Wrong parts sold produce returns and lost trust.
WHAT TO ESTABLISH ABOUT RETURNS
Whether you accept them, within what period, in what condition.
WHY IT MATTERS
Electrical parts are frequently non-returnable and customers do not know.
WHAT TO STATE CLEARLY
The policy, before the sale.
WHAT TO VERIFY BEFORE SELLING
The vehicle details, precisely.
WHY
Small variations change the correct part.
