Limits and suspensions.
WHAT CAUSES SUSPENSION
Non-payment
Abuse: spam, malware, or a complaint
Resource abuse affecting others
WHAT TO CHECK
Your billing account Your email, including spam, for a notice
FOR NON-PAYMENT
Settle the invoice. Reinstatement is usually prompt.
FOR ABUSE
Establish what was reported.
Frequently a compromise rather than deliberate action.
Address the cause before requesting reinstatement.
FOR OVER QUOTA
Disk space or inodes exhausted.
WHAT USUALLY CONSUMES THEM
Email accumulation Cache files Old backups stored on the account Log files
WHAT TO DO
Empty Trash and Spam in every mailbox Clear cache directories Remove backups from the account Check for large log files
THE INODE POINT
Inodes count files, not size.
An account can exhaust them while disk space appears available.
WHAT TO DO AFTERWARDS
Set up a routine to prevent recurrence.
