Knowledgebase

Requesting a Quote Before Ordering Print

  • clientportal, client, billing, domainrenewal, diskspace, renewal, clientarea, support
  • 0

Organisations frequently need a quotation before they can raise a purchase order.

HOW TO REQUEST ONE

Open a ticket in the Sales department stating the services and periods you need, the exact legal name and address to appear on the document, and any purchase order reference that must be shown.

WHAT WE WILL SEND

A formal quote listing the products, terms and total. Where the Client Area supports it, quotes appear under Billing > Quotes, where you can view, accept and convert them to an invoice.

WHAT TO CHECK

The billing cycle and the recurring amount, not just the initial total Whether a promotional rate applies and what the renewal price will be Whether domains are included, since they renew on their own cycle The validity period of the quote, as prices move with exchange rates

ACCEPTING

Accepting the quote generates the invoice. The service is provisioned when it is paid.

FOR LARGER OR UNUSUAL REQUIREMENTS

If you need something outside our standard plans, describe what you are trying to achieve rather than specifying a solution. We will tell you honestly what fits, including when a standard plan is sufficient.


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