Knowledgebase

Placing an Order from the Client Area Print

  • clientportal, client, clientarea, billing, domain, email, domainrenewal, renewal, paystack
  • 0

Ordering follows the same sequence for every product.

THE STEPS

  1. Use the Order menu and choose the product and billing cycle.
  2. Choose the domain: register a new one, transfer one in, or use one you already own.
  3. Configure any add-ons.
  4. Review the cart, checking the recurring price as well as today's total.
  5. Confirm your account details.
  6. Apply a promotional code if you have one, before payment.
  7. Choose a payment method and pay.

LOG IN FIRST

Ordering while logged out creates a second account under a different email, splitting your services across two logins. That is awkward to merge afterwards. Log in, then order.

AFTER PAYING

Card and Paystack payments confirm within moments and the account is provisioned automatically. Bank transfers need manual verification, so allow time and send the payment reference through a ticket.

CHECK BEFORE PAYING

Domain spelling, since registrations cannot be undone The billing cycle, which sets your renewal rhythm The recurring amount, not just any introductory price


Was this answer helpful?
Back

Are you happy with your experience? Leave us a review on Trustpilot.


Trustpilot