The end of the work.
WHAT TO DO
Confirm the work is complete Deliver everything Provide documentation Invoice the final amount Explain what happens next
WHAT HAPPENS NEXT
Whether you provide support For how long What it costs How to reach you
WHY THAT MATTERS
A client who does not know whether they can still contact you assumes they cannot.
WHAT TO PROVIDE
Access to anything you set up Credentials, handed over securely Documentation of what was done
WHAT TO CONFIRM IN WRITING
That the project is complete What was delivered What remains, if anything
WHAT TO ASK
Whether they are satisfied Whether there is anything outstanding
THAT SECOND QUESTION
Catches misunderstandings before they become disputes.
WHAT ELSE TO DO
Ask for a review or a referral, if they are satisfied.
That moment is the best opportunity you will have.
WHAT NOT TO DO
Consider it finished without telling them.
