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The First Week With a New Client Print

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Establishing the pattern.

WHAT TO DO

Start when you said you would Send the first update on schedule Deliver something early, if possible

THAT LAST POINT

An early small deliverable builds confidence substantially.

WHAT TO CONFIRM

That you have everything you need That your understanding of the work is correct That the timescale still holds

WHAT TO WATCH FOR

Signs the client expects something different Scope creeping already Slow responses from them

THAT LAST ONE

If they are slow in week one, the project will be delayed.

Address it immediately and kindly.

WHAT TO ESTABLISH

The rhythm: when you update, when they respond.

WHAT NOT TO DO

Go quiet after receiving the deposit Begin later than you said

WHAT THAT SIGNALS

That you are not organised, which colours everything after.

WHAT TO ASK AT THE END OF THE WEEK

Whether they have any questions or concerns.


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