Knowledgebase

Adding Additional Contacts to Your Account Print

  • clientportal, client, billing, cpanel, email, domain, twofactor, support, permissions
  • 0

Sub-accounts let a colleague, developer or accountant access the parts of your account relevant to them, without sharing your login.

ADDING ONE

Account > Contacts > Add New Contact. Enter their name and email, and choose which notifications they receive: general, invoice, support, product or domain.

Enable sub-account access if they need to log in, and select the permissions they should have.

WHY THIS IS BETTER THAN SHARING A LOGIN

Each person has their own credentials, so access can be revoked individually You can see who did what Notifications reach the right person automatically Two-factor authentication works properly per person

TYPICAL USES

An accountant receiving invoices only A developer able to open support tickets and reach cPanel, but not billing A business partner with full access A colleague covering while you are away

REVIEW PERIODICALLY

Remove contacts for people no longer involved. Old access is a common route into accounts, and this takes thirty seconds.

WHAT SUB-ACCOUNTS DO NOT CHANGE

The registered account holder remains the owner. Ownership changes follow the separate transfer process.


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