Knowledgebase

Using Downloads in the Client Area Print

  • clientportal, client, clientarea, hacked, plugins, themes, support, reseller, affiliate
  • 0

Support > Downloads holds files we make available: guides, configuration templates, software and documentation.

WHAT YOU MAY FIND

Setup guides in PDF form Configuration files and templates Client software where applicable Reseller documentation Branding assets for affiliates

ACCESS

Some downloads are public; others are restricted to customers holding a particular product. If something appears unavailable, it is likely tied to a product you do not currently hold.

IF SOMETHING YOU NEED IS MISSING

Open a ticket and ask. If it is something we can distribute, we will add it.

A NOTE ON SOFTWARE

Only download software from us or from the developer's own site. A large proportion of compromised sites we clean trace back to themes and plugins downloaded from third-party sites offering premium software free. There is no safe source for nulled software.

CHECK DATES

Guides are updated as the platform changes. If a downloaded document contradicts a knowledgebase article, the knowledgebase is more current. Tell us and we will update the file.


Was this answer helpful?
Back

Are you happy with your experience? Leave us a review on Trustpilot.


Trustpilot