Billing > Payment Methods holds the cards used for automatic renewals.
ADDING A CARD
Add the card, and set it as the default if you want it used for renewals. Card details are held by the payment processor, not by us.
UPDATING BEFORE EXPIRY
The most important maintenance task here. A card that expires before your renewal produces a failed payment, which triggers the same overdue and suspension sequence as no payment at all.
Set a reminder for a month before the expiry date, or simply check this page whenever you receive a replacement card.
REMOVING A CARD
Remove old cards once a new one is working. Keep at least one valid method if you rely on auto-renewal.
IF A PAYMENT FAILS
Check the expiry date, that the billing address matches your bank's records, and that online or international transactions are enabled. If it still fails, pay the invoice manually with another method to avoid suspension, then sort out the card separately.
SECURITY
Enable two-factor authentication on your Client Area account. Saved payment methods are one more reason that matters.
