Getting them honestly.
WHEN TO ASK
Immediately after a good experience.
Satisfaction fades.
HOW TO ASK
Directly and simply.
"If you were happy with the work, a short review would help us a great deal. Here is the link."
WHAT MAKES IT WORK
Asking at the right moment
Making it easy: a direct link
Asking in person or by message, not only by email
FOR NIGERIAN CUSTOMERS
A WhatsApp message with the link works far better than an email.
WHO TO ASK
Customers who expressed satisfaction.
Not everyone indiscriminately.
WHAT NOT TO DO
Offer payment or discounts for reviews Ask only customers you expect to be positive, in a way that filters complaints Write them yourself
THAT SECOND ONE
Filtering to prevent negative reviews is prohibited on most platforms and discovered.
HOW MANY TO EXPECT
A small proportion of those asked.
Ask consistently and they accumulate.
WHAT TO BUILD IN
Asking as a routine part of completing work.
