Where the boundary sits.
WHAT IT CANNOT DO
Be accountable Know when it is wrong Understand consequences Exercise judgement about an exception
WHY THIS MATTERS
Judgement is not pattern-matching. It involves knowing which rules apply, when to depart from them, and what the consequences are for a particular person.
WHERE PEOPLE MISTAKENLY DELEGATE IT
Decisions about employment Credit and lending Access to services Anything affecting someone's standing
WHY THOSE FAIL
They require explanation, accountability and an appeal route.
A system provides none of those.
WHAT IT CAN LEGITIMATELY DO
Prepare information Flag cases for human attention Structure the criteria Draft the communication
THE FLAGGING DISTINCTION
Bringing something to a person's attention is appropriate.
Determining the outcome is not.
THE PRINCIPLE
The tool has no judgement and bears no responsibility. A person must have both.
